Assured Comfort Heating & AC

(678) 269-7402 www.assuredcomfort.com »

Business overview

Our Goal: To enrich the lives of all our clients through comfort, security and energy savings.

Our Mission: To keep you and your family comfortable and your home safe and energy efficient.


Jerry Hall, the owner, started in the HVAC business in 1980 after serving in the U.S. Army for 3 years. He built a company, All-American Air Conditioning and Heating, which he sold in 1997. In 2002, Jerry went back into the Comfort business, with the creation of Assured Comfort Heating &.. Air. In 2004, after having a few successful years, Jerry noticed that a National Guard Armory unit from Douglasville, GA was being deployed to Iraq. At this time, he decided it was time to step up to the plate, with no cost HVAC services to these brave families. Since 2004, we at Assured Comfort have continued to understand the influence that one company can have on the communities it serves. So we feel as time moved on, we have continually evolved into a community service focused HVAC company. We are active participants in the Soldier?s Angels Christmas Project; make regular annual donations to the United Way and the American Red Cross of not less than $500 each. We support Kate?s Club, a non-profit supporting children who have experience the loss of a parent or sibling, and The Department of Family and Children Services providing children in foster care with Christmas gifts in the five metro counties we serve. So you see a small company can do a lot!

At Assured Comfort Heating & Air, your trusted Atlanta Air Conditioning Company, we understand that a broken unit can cause a lot of discomfort for you and your family. If your air conditioning or heating system is not working properly, please call us immediately so that we can help you! We staff our offices from 7am to 7pm Monday through Friday and 8am to 2pm on Saturdays. We have operators available 24-hours to take your emergency calls and to dispatch a service tech any time, day or night, to take care of any unexpected HVAC repairs.

We repair all makes and models from Carrier, Trane, Lennox to Rheem, Goodman, Amana and all other brands. We recommend annual maintenance on air conditioning as well as heating. We offer same day service in most cases for repairs. We offer certified duct cleaning, HEPA air purification and attic insulation along with many other services.

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Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Green Credentials

By upgrading your heating and air conditioning system to an Energy Star rated system, you could qualify to get a tax credit of 30% of the purchase price with a $1,500 cap.

New insulation also qualifies for the 30% tax credit up to $1,500. Have your ducts professionally sealed. (Estimated annual savings $166 - Lifetime savings $2,490.) Replace your thermostat with a programmable Energy Star model. (Estimated annual savings $83 - Lifetime savings $1,245)

Reviews

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Solid company, 10/24/2014

Excellent service. Technician showed up on time and did a thorough inspection. Honest company. Would definitely recommend.


Great Company, 10/23/2014

In this day and age, it is hard to come by a great company to do business with and walk away satisfied with the service rendered. I have been using Assured Comfort for years and will continue to do... so.

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Linked Review

tgrubb

Reviews: 1

Helped in time of need

Our heat went out yesterday (outside temp 9 degrees and 50 degrees inside) and Ian Eldridge with Assured Comfort was out in no time to troubleshoot the problem. Unfortunately our furnace will need to be replaced but they provided space heaters to help get us through the night and are installing the new furnace this morning. They made it affordable even though we've been having trouble with finances lately. Thank you Ian for helping our family stay safe and warm.

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More Reviews

ErinCantrell

Reviews: 2

Absolutely wonderful, honest service

I can't say enough wonderful things about this company. They were on time, polite and so efficient!

replied on 05-04-2012

Thank you for letting us know. Our client's are very important to us, if you need us in the future, we are here for you!

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mowiee

Reviews: 1

Great service and people

Have done business with these people for years starting with a unit needing repair in the summer. They always come when they say they will and always do a great job. I am also impressed with the way they help out families with members in the service.

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hotandangry

Reviews: 1

Business Owner Cares about Customers and Employees

We are very grateful to owner Jerry Hall who came with his technician to fix our air-conditioning on the Saturday of the July 4 weekend because it could not be fixed during the business day on Friday. This business owner really does care about customer satisfaction

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pixeldust6

Reviews: 1

Not Thorough!

We called Assured Comfort for service on our older AC. Before even inspecting the outside unit we were told we needed a new system. He told us all about the finance program and service plans. We weren't interested in doing that right away. After a quick look he discovered the fan motor was not working. I assumed this was the only problem found and was all we needed to fix. He quoted us $660 for a new motor and labor. We went ahead with it since this is supposed to be a reputable company. One week later the AC stops working again. They sent the same guy. Turns out the contacts were dirty. How could he not see that the first time? We were charged another $79 for the service call for something he should have seen and done the first time he was here. Then 2 weeks later the AC is blowing air but not cold air. There was no way I was calling them back. I took the time to educate myself on how the system worked and what maintenance could be done myself. After a new filter, cleaning the coils it came to either the compressor or charging the system. We called Arch Air to check it out. What a difference! He was very thorough. The old fan motor had caused burnt wiring. Assured Comfort tech should have seen that too. The new capacitor was now no good. Both capacitors and bad wiring were replaced. He checked everything out in the pouring rain and didn't overcharge us. Assured Comfort should focus less on selling new systems and more on hiring quality techs. Call Arch Air instead.

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JanaL71

Reviews: 2

Lifesavers

We came back from vacation in July and it was 80 degrees inside our house. We ended up having to replace our upstairs unit and Jerry recommended going ahead and replacing our furnace and having a heat pump installed. Jerry's guys were at our house promptly at 8:30 a.m. and did not leave until they were finished. It was in the 90's that day and they spent the majority of their time in our attic - I don't know how they did it! They never complained and took the time to make sure the new unit was cooling and working properly. Our new AC unit cooled so efficiently and reduced our power bill by at least $200. When winter came, our new furnace was so quiet we couldn't even tell it was running. Again, we saved at least $200 on our winter power bill. I will recommend Assured Comfort to anyone - they are the best!

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JoeUser

Reviews: 6

Awesome Job - Fast and efficient

When my home warranty company failed me and the company they sent out ignored me (see Arctic Circle Air). This company stepped up and came out the next morning with the evaporator coil. They got it installed fast and my air was working again in no time. Cory has been great to deal with. I would definitely recommend them to all who will listen.

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Pamburkes

Reviews: 10

So far, so good

A/C out in the middle of this heat wave. Called today at 10am -got an appointment within hours. Lee came out, inspected to see if he could repair. Our unit is 22yrs old so we opted to replace, Salesperson is coming in the morning. Fast/friendly accommodating service so far, will update at conclusion.

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SuzanSanchez

Reviews: 1

Great Service - Friendly Tech

Shem is a wonderful Technician! He came to my home at the end of the business day and happily assessed and fixed my AC issues. He was friendly, courteous, knowledgeable, and was more than fair in pricing. I highly recommend using Assured Comfort for any repairs!!!

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buckeyebobbyboy

Reviews: 6

Nice experience

Called at 4:50 on a Friday afternoon. By 7, they were here and 'fixed' my unit. By 7:30 it wasn't working with the same symptoms! I called and promptly got another technician. Luckily, the first technician just forgot to pull a piece of cardboard that said 'remove' from the new part . Without that being removed, the new part can't work. Simple mistake. Prompt call back. Pretty happy customer!

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kidsnurse

Reviews: 2

Still good service after several experiences

Had a problem with my system running all the time and unable to shut it off. Assured came and the Tech checked everything and then called for back up. He was finding something that did not make sense. Originally thought it was a coil problem but ended up being a mother board issue. Went and picked up the new mother board from the manufacturer and fixed problem that day. Still recommend them.

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RoNMgm

Reviews: 1

AC repair

I am extremely please with not only the service but all the helpfull information and teachings the technichian gave me. He was very knowledgable and was patient enough to answer ever question and check out every issue I had about my AC unit. Thanks Assured Comfort!!!!

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balan826

Reviews: 4

Good value. Good service.

Called Assured Comfort for a quote on zoning a portion of my home and adding better filtration to 2 units. Price was 2/3 of that quoted by another company highly rated on this site. Was able to start the work the same day and finished the next morning. Workers were courteous, professional, and didn't leave anything to be cleaned up. Everything working exactly as it should.

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Barb500

Reviews: 2

Honest, Friendly, Experienced Service

Yesterday, we witnessed water dripping from the A/C in our attic and through the bedroom ceiling and air vent below. Today, because of Russell’s quick, courteous, honest and knowledgeable experience, we have no more dripping water – just nice cool air. Russell went directly to the problem, fixed it and advised us on how we can prevent problems in the future. He explained everything in terms we could understand. He quickly serviced two units and offered us a combined service plan that will save us money in the long run. But, he did not pressure us to buy anything! We are very pleased with the honesty, integrity and just plain old-fashioned GREAT customer service Russell provided. He is a great representative for Assured Comfort Heating & Air.

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runningshine

Reviews: 3

Heaven = cold air blowing from the vents!!!

I highly recommend Assured Comfort to anyone with AC problems. Yesterday my AC unit went out. Air was blowing, but it wasn't cold. I called Assured late last night to service my 18 yo unit. I told them to come Friday! (My bad, I was delirious from the heat). When Assured called me this morning to firm up the time, I asked for service today. That wasn't a problem. The HVAC tech Cory came to the rescue. He took a look at my furnace and AC units. There was a leak in my AC unit that Cory patched. He's a nice guy and most importanly, he's very professional. My cat ran outside while we were out back and that led to us talking about our cats. I put my antiquated heating/cooling system on their HCA service plan. It saved me $$$ on the service call and they'll check out my heating system this fall for free. I'm looking for Assured to help me squeeze another 7-8 months out of my heating/cooling system before upgrading.

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catdottp

Reviews: 1

Can't go wrong

I would rank my AC problems as huge. James explained all of my options, including costs, benefits and consequences. He spent over an hour with me. Such personal, professional and considerate service is priceless. I have been a customer of Assured Comfort for over 5 years. I never worry about my heating and AC, because I know that they will take care of me. It doesn't get any better.

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Photos

Album: Office Staff
1 of 5




Jean Hall General Manager