The Pink Plumber

183 Reviews

(404) 222-7465 www.thepinkplumber.com » View Website »

2620 North Mathews StreetSmyrna, GA 30080   map »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
  • Woodstock
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Kudzu's "Best Of" Winner

2013, 2014

Hours of Operation

  • MON
  • 7:00am
  • 8:00pm
  • TUE
  • 7:00am
  • 8:00pm
  • WED
  • 7:00am
  • 8:00pm
  • THU
  • 7:00am
  • 8:00pm
  • FRI
  • 7:00am
  • 8:00pm
  • SAT
  • 7:00am
  • 5:00pm
  • SUN
  • 7:00am
  • 5:00pm

Green Credentials

Aames Plumbing, Septic, Heating & Air offers tankless water heaters and a variety of options to reduce your utility bills.

Reviews

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Great work at a reasonable price, 6/29/2015

Let me start by saying that in the last year I have become an involuntary expert in hiring plumbers! I've never used the same plumber more than once simply because, up to this point, I've never been... satisfied enough to do so. I'm happy to say that I've finally found a plumber I can count on. My issue was with a leaky toilet in an upstairs bathroom. This wasn't your ordinary "wet floor" leak. This one revealed itself by creating a waterfall through the ceiling below. I called The Pink Plumber and they were out at the house within an hour. They took a look at the issue and gave me the quote.It was less than what I would have expected so I gave them the go-ahead. It didn't take long for them to figure out that the fix was a lot more involved than they originally anticipated. The workman was calm, patient, and diligent. Utilizing everything from a chisel to several saws, he managed to fix the leak. Because of all the extra work, I fully expected him to come back and say there would be additional charges- but there weren't! I was thrilled. In addition to the "no extra charges" and professionalism I received, he also gave me quite a few homeowner tips while I watched him work. In the end, i felt like I got a real bargain for some great plumbing work. This also occurred on a Sunday afternoon and I didn't receive any additional charge for that either. Another company I called wanted $150 more just because it was Sunday! Summary- Great work- very reasonable price!!

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Excellent service, 6/22/2015

I called The Pink plumber over the weekend. I had a very good experience with Brian and Antonio. Hardworking, courtesy, and honest Terry

Linked Review

Shdwolf1

Reviews: 1

Avoid the Pink Plumber

Had them out two days ago for a busted pipe from the recent freeze. $168 to remove 3 snap together soffits; took about 3 minutes max. Pipe was visible and easily accessible. Took a short time to remove broken section and put in a splice; another $440. Plumber was in and out in about 30-45 minutes. $15 for Environmental Fee? Yeah, didn't understand that one either. Grand total, about $10 in parts, all for a bargain $625. Was also told I have a broken regulator, but they could replace for ONLY another $620...um, NO. Doctors make less, and they close up the wound. I got to do the putting it all back myself. In my opinion, this company takes advantage of desperate consumers, and socks it to them on cost. I can understand making a profit, but $625 per hour??? Next time, I'll get estimates and/or do it myself. Won't do business with them again... will tell everyone I can to do the same...

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TomHeagy

Reviews: 1

Great work at a reasonable price

Let me start by saying that in the last year I have become an involuntary expert in hiring plumbers! I've never used the same plumber more than once simply because, up to this point, I've never been satisfied enough to do so. I'm happy to say that I've finally found a plumber I can count on. My issue was with a leaky toilet in an upstairs bathroom. This wasn't your ordinary "wet floor" leak. This one revealed itself by creating a waterfall through the ceiling below. I called The Pink Plumber and they were out at the house within an hour. They took a look at the issue and gave me the quote.It was less than what I would have expected so I gave them the go-ahead. It didn't take long for them to figure out that the fix was a lot more involved than they originally anticipated. The workman was calm, patient, and diligent. Utilizing everything from a chisel to several saws, he managed to fix the leak. Because of all the extra work, I fully expected him to come back and say there would be additional charges- but there weren't! I was thrilled. In addition to the "no extra charges" and professionalism I received, he also gave me quite a few homeowner tips while I watched him work. In the end, i felt like I got a real bargain for some great plumbing work. This also occurred on a Sunday afternoon and I didn't receive any additional charge for that either. Another company I called wanted $150 more just because it was Sunday! Summary- Great work- very reasonable price!!

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tffogarty

Reviews: 2

Excellent service

I called The Pink plumber over the weekend. I had a very good experience with Brian and Antonio. Hardworking, courtesy, and honest Terry

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jrgallant

Reviews: 1

As bad as it gets!

Given my experience, I don't know how this company survives. Their plumber arrived nearly 2 hours past their commitment time. Once there it was clear that he didn't have a clue what he was doing. He spent 3 hours at our place with nearly half of that in his truck on the phone. At the end of three hours he announced that he could not fix our problem and left. Throughout his stay he was non-communicative and when he did speak he was insulting and rude. Even though he left without fixing the problem I was glad that he left. Maybe calling out a plumber on Fathers Day will get you the low man on the totem pole but I expected better than this. Don't let their cute radio ads and quirky vans fool you.

The Pink Plumber replied on 06-22-2015

We sincerely regret your experience. We would like to be able to look into your issue. If you could please call us to provide us with an address that would be most helpful.We have looked at all the calls we had on Fathers Day and no match appears using last name of Gallant. This may not be the name the service call was under, but is all we have to go by. Please call and ask to speak to the service manager concerning your dissatisfaction with the service we provided, and thank you in advance for taking the time to contact us so we might be able to remedy this.

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Moss2000

Reviews: 1

Amazing, kind and affordable plumbing!

Brian and his team from pink plumber arrived quickly after I panicked from water spewing all over my front lawn. He was so patient and found the leak extremely fast. Brian to the rescue! I would definitely call the pink plumber for any plumbing needs at a great price, also ask for sweet Brian and you will be very happy you called! Thank you for saving the day.

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kjhudlow

Reviews: 3

Great Job

I called Pink Plumber when I needed a leaky tub faucet fixed and a new sink faucet installed. I was very pleased with Steve. He explained everything and told me what it would cost right up front. Steve was friendly, efficient, and did a great job. I will definitely call Pink Plumber again for future plumbing needs.

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reviewsbytrish

Reviews: 2

My house is cool enough for a penguin!

I realized my AC was not operational at 11am. Patrick Dishinger from The Pink Plumber arrived on time as promised later that day, quickly diagnosed the problem, and had the ac up and running in no time. By 5pm the house was well on its way to cooling down!! Patrick was a pleasure to work with, and the rates were fair. I have also used The Pink Plumber for my plumbing needs. Paul Taylor is my go-to guy there. I will be using The Pink Plumber again!! ��

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cmoreno1990

Reviews: 1

Excellent!!!

I bought a house with serious septic issues. Greg and Darnell came out and took great care and fixed all my issues. Great work, great prices, great team. Highly recommended!

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mlblum

Reviews: 1

Pink Plumber- Job Well Done!

I had a great experience with The Pink Plumber. I had some serious septic issues I needed to deal with. Frank Lancaster spent a considerable amount of time with me walking through the issue (and surveying my propery) in detail and laying out all of the options. He was very sensitive to solving the issue in the most economical way that fit my needs...and he did exactly that. After the solution was determined they sent out technicians to do a complete diagnostic of what needed to be done. Again, they walked me through all of the options, what it would take in terms of time and dollar estimate. Once the work was ready to start Jamie Owen was the technician who came out and did the job and did excellent work. Jamie was polite, courteous, respectful to me and our home. He made sure I completely understood the work that was going to be completed. Jamie was surely dedicated in doing the job right and stayed until the job was done. Completely hassle free. Frank, Jamie and The Pink Plumber - job well done!!!

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Atlantan123

Reviews: 1

Professional, efficient, and high quality

From the phone call to completion of service; extraordinary. Customer service is clearly a priority for this company and they are set up to be responsive; same or next day service, if needed. The technician, Nicklous McCormick was outstanding. He replaced our sink disposal and took the time to thoroughly check the sink and dishwasher to ensure everything worked right. He took time to explain the operation of the disposal and to answer the questions we had. The way Nicklous treats his customers could be a model for all. This is our second experience with Pink Plumber (other was replacement of a hot water heater) and we had a similar positive experience. The Pink Plumber is our plumber of choice because of these experiences.

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Runner16

Reviews: 1

Pink Plumber nails it

Today, Scott Chandler with the Pink Plumber installed a new water heater at my home. From the time I called the office early today I received excellent service. He was at my home one hour after my call. I did not expect that. A real bonus. He was professional, on time and did a great job. We even had good conversation. I am thoroughly satisfied. Thank you Pink Plumber!

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sanmet

Reviews: 1

Jamie Owen/Pink Plumber to the Rescue

Major drainage problem in the bathrooms at our neighborhood pool. Water coming up from the floor in both bathrooms and two toilets backed up. Pink Plumber quickly dispatched Jamie, who did an amazing job. He professionally diagnosed the problem and worked kindly and diligently until the job was done. Highly recommend Jamie and Pink Plumber.

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John_Blythe

Reviews: 1

# Pink Plumber to the RESCUE! #

Pink Plumber gets Top Marks for a job well done! Recently noticing a leak from my house flowing into the back yard, technician Jamie Owen stepped up, identified the problem and quickly corrected... Impressed with Jamie's work, I also had Jamie replace a garbage disposal as well as rebuild three toilets in my house. Customer Service was top notch in booking/scheduling as well courtesy on-site. I strongly recommend Pink Plumber and will continue to use them in the future! Sincerely, John Blythe

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mvmatlanta

Reviews: 1

Air Conditioner Installation

We recently used the Pink Plumber/ Ames Plumbing & Heating Inc. for installation of a new Lennox air conditioner. We found them easy to work with, on time, efficient and a great value. Would highly recommend the installer ( Patrick) to anyone in need of this service!

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LindyZ

Reviews: 1

Lawrenceville area

I have used The Pink Plumber 2X now over the last 2 years. The first time I called was on a Sunday 4th of July weekend. The plumber came within the hour. I needed a new hot water heater. He installed it right on the spot. He did an excellent job with installing a quality hot water heater. The 2nd time I called I had water coming through my ceiling from one of the bathrooms. Again The same plumber who I requested Paul came out within an hour 1/2. He fixed the problem ane explained what had happened clearly to me. I have already recommended them to my son who has used them now too. Excellent company and service.

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RickZu

Reviews: 5

Ridiculous rip off

A guy putting cabinets in for me didn't re-hook up our dishwasher right and it started leaking when we tried to use it that night. He had to go out of town the next day for a family emergency, so he told me to get a plumber and he'd pay for it. I called Pink Plumber. I knew it was the hook up and told my wife this and it shouldn't be much to fix. A Pink Plumber guy comes out and says it would normally be a charge of $550, but he pulls out his "value" book and says he can do it for $450. I guess that's supposed to sound good after hearing $550. This is to replace a $12 hose. I told my wife to tell him forget about it. The guy makes a call to his manager to see if he could come down on the price, but he wouldn't, probably because my wife told them I said they were crazy. So, I wind up paying them a $45 service call fee only to get quoted a ridiculous price that no one should ever agree to. Don't call these people. Any company that will try to charge that much to fix or replace a hose is taking advantage of you and cannot be trusted. I can't rate quality or service, since I declined their offer. I rated it as average only because Kudzu requires a rating for that.

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