Ackerman Security Systems

Ackerman Security Systems Security Services
1346 Oakbrook Dr 
Norcross, GA 30093
Phone: (770) 872-4655
Fax: (866) 517-5569
Email: Email this business
Website: ackermansecurity.com
Ackerman Security Systems Ackerman Security Systems : Security Services, Norcross, GA



Review
Reviews: 1

Posted on 1/17/2014

Best Security In Town
Shopping for security was a serious headache. I wish I had called Ackerman first thing. JW Bampton was my rep and he was great! He was extremely professional, knowledgeable and friendly. He walked me through everything I needed to know and made me feel like I was a valued customer. Since having the system installed I am sleeping better than I have in years knowing that I am safe. I highly recommend the team at Ackerman Security and will be referring all my friends and in the future.
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More Reviews
Reviews: 1

Posted on 4/1/2014

Michael Sorells is top notch
Michael is extremely pleasant to talk with. I was curious about using the system I currently have and he was very knowledgeable about the system and there was no pressure to switch over to the Ackerman system. I gladly switched and look forward to many years of satisfaction with Ackerman thanks to Michaels help
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Reviews: 2

Posted on 3/28/2014

Super Service from JW Bampton of Ackerman Security
We have been Ackerman customers for 17 years and have been extremely pleased. We wanted to upgrade our current system and met with our rep, JW Bampton. JW thoroughly explained our options and answered all of our questions and/or concerns. So nice to have a salesperson who is honest and straightforward without being pushy in any way. Ackerman Security is lucky to have him representing their company!
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Reviews: 1

Posted on 2/27/2014

Satisfied customer for 15 years
We have been customers since 1999 when we bought our house and Ackerman installed a Destiny system. I have always been pleased with their service as we have never had any major problems with our system. Ackerman has always been very reliable and now has come through again. Dave Hendrix came out last week to assess the situation with regards to our old system and the AT&T U-verse that we now have for phone and internet. It was obvious that we needed to upgrade and he was very knowledgeable and professional throughout the process. He promptly got us set up for an installer to come out this week so we would not be without home security for long. This morning, Pete Rodgers came out right on time and installed everything with the same professionalism and knowledge that seems to be the norm for your employees. He made sure everything was working before he left, answered my questions, and helped me run a test arm/disarm. Afterwards, David was back out to make sure everything was done correctly and that I was satisfied. Impressive.

It seems that companies concerned with customer service and satisfaction are few and far between these days. I have found Ackerman to be the model that other companies in any industry should follow. Dave Hendrix and Pete Rodgers are an ideal representation of a company that is committed to excellence and I appreciate their expertise and commitment to providing great service. I will highly recommend Ackerman to others.
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Reviews: 3

Posted on 2/17/2014

Great Experience .. Quick response
We have had Ackerman security for 4.5 years. We have been very happy with the service. Their response time is excellent. My only issue is that they require annual contract to lock in the monitoring rate. Recently we switched to their radio monitoring service and love the fact that we don't have to pay for the home phone service. Vincent made the sign up process effortless and provided great customer service.

Word of advice, if you are trying to change the security code, especially duress code, stay on phone with the customer service rep. We had cops at our door as we were trying to change the duress code for added safety. Customer Service called off the cops just in time so no harm done. It does make us feel better that the system works as it is suppose to.
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Reviews: 1

Posted on 2/15/2014

Great service
I added to my system. Ms. Robin Comer, my representative was awesome. She came to my residence and had us set up for service in little time. She knew what we needed. She made us feel comfortable, just like family. All service was completed in a timely fashion. We were very satisfied. Thank you Ms. Comer.
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