Zerorez Atlanta - Atlanta, GA - Carpet & Upholstery Cleaning

Zerorez Atlanta

(678) 733-9883 View Website »

2625 Piedmont Road NortheastAtlanta, GA 30324

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Zerorez Atlanta - Atlanta, GA - Best Of 2015 - Kudzu.com Zerorez Atlanta - Atlanta, GA - Best Of 2015 - Kudzu.com Zerorez Atlanta - Atlanta, GA - Best Of 2014 - Kudzu.com Zerorez Atlanta - Atlanta, GA - Best Of 2014 - Kudzu.com Zerorez Atlanta - Atlanta, GA - Best Of 2013 - Kudzu.com Zerorez Atlanta - Atlanta, GA - Best Of 2013 - Kudzu.com

Business overview

Zerorez Atlanta - Atlanta, GA - Portrait

Zerorez Atlanta began a little over 11 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.

Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.

Zerorez has patented cleaning technology that has.. been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to Zerorez.

The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez. Go green with Zerorez!

Services Include: Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Hardwood Resurfacing, Air Duct Cleaning

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Specialized Cleaning

  • Allergen & Dust Removal
  • Flood & Water Clean-Up
  • Pet Stain & Odor
  • Spot Removal

Cleaning Methods

  • Child & Pet Safe
  • Fast Drying
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Carpet & Rug Protection
  • Carpet Repair
  • Commercial Cleaning
  • Estimates
  • General Cleaning
  • Pick Up & Delivery

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 4:00pm
  • SUN

Payments Accepted

  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2004

Documents

[JPG] CRI Certification
[JPG] Green Logo
[JPG] Zerorez Logo
[PDF] Billboard
[JPG] Empowered Water

Languages Spoken

  • English
  • Spanish

Reviews

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Carpet Cleaning, 4/30/2016

First time customer with Zerorez. It was a great experience. The technician was friendly, informative and professional. My over 20 year old carpet looks better than it has in years! Highly recommend... them! Thanks!

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Great experience, 4/29/2016

So happy with the outcome, I love that I don't smell chemicals in my house! Carpet looks amazing and tile is so clean! Great job Michael Pacheco!

Videos & Photos

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Video (4 videos)

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Photos (19 photos)

  • Zerorez Atlanta - Atlanta, GA - Residential Technicians
  • Zerorez Atlanta - Atlanta, GA - Our Customer Service Reps
  • Zerorez Atlanta - Atlanta, GA - Our Hardwood cleaning guys
  • Zerorez Atlanta - Atlanta, GA - Our Commercial Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - Our Rug Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - Zerorez Atlanta
  • Zerorez Atlanta - Atlanta, GA - Our Air Duct Cleaning Crew
  • Zerorez Atlanta - Atlanta, GA - General Manager and Owners, Craig, Patrick, and Steve
  • Zerorez Atlanta - Atlanta, GA - Zerorez Rug Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Tile Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Hardwood Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Hardwoods
  • Zerorez Atlanta - Atlanta, GA - Zerorez Duct Truck
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning Van
  • Zerorez Atlanta - Atlanta, GA - Zerorez Duct Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Carpet Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Tile Cleaning
  • Zerorez Atlanta - Atlanta, GA - Zerorez Upholstery Cleaning


Residential Technicians

Linked Review

Zerorez Atlanta - Atlanta, GA -  elbajean

Reviews: 1

Happy

Jarvis did a super job on our white carpeting! He was professional, polite, careful and very patient with us. He explained the process and helped with difficult spots. We would like Jarvis and the same with our three bedrooms. Hmmm, smells as clean as it looks!

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More Reviews

Zerorez Atlanta - Atlanta, GA -  calex151

Reviews: 0

Carpet Cleaning

First time customer with Zerorez. It was a great experience. The technician was friendly, informative and professional. My over 20 year old carpet looks better than it has in years! Highly recommend them! Thanks!

Project Details

Zerorez carpet cleaning.

Area Stockbridge, GA

Cost $250 - $499

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  Mstevens5

Reviews: 1

Great experience

So happy with the outcome, I love that I don't smell chemicals in my house! Carpet looks amazing and tile is so clean! Great job Michael Pacheco!

Project Details

Full house of carpet and tile entry way! Pet treatment as well

Area Marietta, GA

Cost $500 - $999

Date April 2016

Zerorez Atlanta - Atlanta, GA -

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Zerorez Atlanta - Atlanta, GA -  Kgraff29

Reviews: 1

Admin

I used a coupon to have my carpets cleaned and got an appointment set up very quickly. The technician went above and beyond and cleaned an additional room for me. I am very pleased.

Project Details

Area Marietta, GA

Cost Less than $250

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Zerorez Atlanta - Atlanta, GA -  bobstuff1234

Reviews: 1

great results

Decided to use Zerorez after hearings multiple adds and at the recommendation of others. I was moving into a new house where some of the carpet was in rough shape. There were a lot of stains and the carpet had not been cleaned in years. After the Zerorez treatment , most of the carpet looked excellent. The many of the bad areas were completely gone. The great outcome means I can replace the worst areas at my convenience. Needless to say I was quite pleased.Thanks

Project Details

Cleaned 5 rooms and a bathroom of heavily soiled carpet after a home purchase.

Area Dunwoody, GA

Cost $250 - $499

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  Bsisson

Reviews: 1

Very Poor Customer Service

We have used this company several times this past year. Our latest experience was terrible. Had our sofa and carpet cleaned. Technician left a orange tent on carpet. They came back out but carpet still looks bad. Called back because you supposedly get a "30 day" warranty" however they seem to not want to honor that since they already came back once to fix the original issue. Mark and Thersa at the customer service center both have no skills when it comes to retaining a long term and loyal client. No service after sale!!!!!

Project Details

We have used this company several times this past year. Our latest experience was terrible. Had our sofa and carpet cleaned. Technician left a orange tent on carpet. They came back out but carpet still looks bad. Called back because you supposedly get a "30 day" warranty" however they seem to not want to honor that since they already came back once to fix the original issue. Mark and Thersa at the customer service center both have no skills when it comes to retaining a long term and loyal clien

Area Canton, GA

Cost $250 - $499

Date April 2016

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Zerorez Atlanta replied on 4/26/2016

Thank you very much for your review.
I thank for allowing us to be of service for you the previous times. I do apologize if we were not able to meet your expectations on this recent visit.
It is correct that we have a 30 day warranty in which we will come out one more time within the 30 days of the original service. In those times and this time, nothing has changed in our process. I apologize I do not know how the orange tint happened, but I am unaware of any of our products that would cause this. I tried to contact you yesterday and was unable to reach you, so I left a message. However, I did speak to your wife yesterday morning and explained I would be willing to go above protocol and have our technician come back one more time, to try and address your concern. We do have another appointment already set for 4/27/16, and I will have another technician there to see if we can turn this around for you. Im sorry for any misunderstandings that both Mark and Theresa were trying to explain about our protocol. They, like everyone here, take immense pride in their customer service. I thank you again for your review, and look forward to being of service for you again.
Rich Client Service Manager

Zerorez Atlanta - Atlanta, GA -  WDEAuise99

Reviews: 1

Fast, On Time and Professional

We received a call from Zerorez and their technician was here within 10 minutes. We had our entire house cleaned. In one room, we had some pet issues that were handled promptly. Hands down these guys are the best. Our pet issues, gone. Our carpets look fantastic. Immaculate job Zerorez. I would highly recommend Zerorez.

Project Details

Area Smyrna, GA

Cost $250 - $499

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  Huepper

Reviews: 1

Didn't Mind My Barking Dog

Zerorez came out yesterday to clean my carpets which were littered with stains due to a new pet in the family. This new pet did not like unfamiliar men with big equipment either and barked and growled at them the entire time. Both technicians were very gracious and felt my pain. They never once blinked an eye at the annoying dog the entire time. They cleaned my carpet amazingly, offered many options and helped me stay within my budget. I love Zerorez for all those reasons as well as the no residue left behind. That makes a big difference in keeping my carpets clean. Guess it's time to for dog training classes!

Project Details

Area Alpharetta, GA

Cost Less than $250

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  WilliamsFamily

Reviews: 3

Red clay...no problem!

Thank you Zerorez for a job well done! Our dogs had brought in red clay on a rainy day that I thought for sure had permanently stained our berbur carpet. Zerorez was able to treat and remove the stains and the carpet looks like NEW! If you are looking for a reliable, professional and service oriented carpet cleaner, you'll find it with Zerorez. They do so much more than just carpet cleaning, we are going to use them to restore our hardwood floors too!

Project Details

Area Alpharetta, GA

Cost Less than $250

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  Tiger1

Reviews: 5

Very Pleased with Results

Very pleased with the results of recent carpet cleaning. They cleaned three bedrooms, two hallways, family room, two sets of stairs, and a half basement all in 2.25 hours. The carpeted stairs were especially clean afterward. Tracked soil on the stairs was history. Minimal moisture left behind and dry time was within 12 hours. Service Rep (Shawn) was very professional and careful with doorways and furnishings. We will definitely use Zerorez again and will recommend them to our friends.

Project Details

Area Atlanta, GA

Cost $500 - $999

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  Cneidi

Reviews: 1

The only cleaners I will use

I've used other carpet cleaners - people who were recommended by friends, a coupon I got in the mail... But now I'm a loyal ZeroRez customer, for over 5 years and going strong. I have low-quality beige carpeting in all of our living space (aside from kitchen and bathrooms). With 3 kids and a home full of guests, the carpet can show wear and tear and stain pretty quickly. ZeroRez cleans out all the stains and THE STAINS DON'T COME BACK. Scheduling a cleaning is so easy. I usually get the timeframe I want. The professionals call you 15-30 minutes before their arrival. Every technician we've had has been professional, courteous, and knowledgeable. The carpets dry within a few hours, and I can put everything back the same day. I recommend ZeroRez to friends and family all the time. I wish I had a before and after photo from the first time I used them.

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Zerorez Atlanta - Atlanta, GA -  Sfamns64

Reviews: 1

Great job!

April 16 was my svc date. My window was 10a-1p and of course I was the one who got the 1pm time---wasn't real happy about that. But the job Tilon did was great. My home sat almost 2yrs vacant before I bought it and the carpet was in need of a good cleaning. I got the $129 special - 3rooms and hallway free. My family room and dining room counted as one with a $20 oversize room fee (didn't see how being that it counted as one room), and bedroom and stairs counted as the other two rooms. There were a couple of spots that were explained that would probably come back which I could live with but it all went very well. I do think that one of my high traffic areas should have come more cleaner but I will try my carpet cleaner on that area. Tilon is a very well rounded young man and Zerorez did well by hiring him. Will definitely use them again and hope Tilon is my agent.

Project Details

Area Ellenwood, GA

Cost Less than $250

Date April 2016

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Zerorez Atlanta replied on 4/21/2016

Good afternoon, Thank you so very much for your review. We do strive to provide the best service for our clients. You had mentioned your concern about the traffic. We do offer a 30 day warranty with our services. We could come back one more time within the 30 days to retry that area of concern. Please contact us at 770-242-1313, and we would be happy to send Tilon back for you. I do thank you so very much again and look forward to being of service for you again. Rich - Client Service Manager

Zerorez Atlanta - Atlanta, GA -  Sweetisha30

Reviews: 1

Awesome Job

We will not use any other company but Zerorez. They have the best customer service and service in this industry. They were very professional and polite in setting up the appointment and the service man that came out to the house was so polite, and informative about carpet care. Zerorez is now the only company we will use for our carpet cleaning and air purification needs.

Project Details

Area Atlanta, GA

Cost Less than $250

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  ENGPRA

Reviews: 1

Paul R.

Very knowledgeable and engaged technician. Fast and thorough. I would highly recommend their services. We will be using this company from now on.

Project Details

Zerorez came out and cleaned our entire basement carpet. It came out great!

Area Lawrenceville, GA

Cost Less than $250

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  flowerlady256

Reviews: 1

Great Company!!!

Zero rez came out on Monday and I was blown away on how great the customer service and expertise of Tilon M. was. He was very informative about the products they use and the device that they provide. Thanks Tilon!!!!

Project Details

Area Auburn, GA

Cost $250 - $499

Date April 2016

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Zerorez Atlanta - Atlanta, GA -  CWFISH57

Reviews: 1

Zerorez ( Mike Pacheco ) # 1

I am a very happy customer the carpet looks Great!" ! The service from Mike Pacheco was impeccable. His knowledge and eagerness to do a good job really made me excited and I knew he would do his very best to clean our carpet . Kudos goes out to Mike Pacheco !!

Project Details

My entire townhouse carpet was cleaned over 35 stairs that were pretty soiled with dirt. A glue spot in my daughters room which two previous carpet cleaning companies could not remove was complete gone once Mike P / Zeroerz process was complete

Area Atlanta, GA

Cost $250 - $499

Date April 2016

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Videos

Photos

Zerorez Atlanta
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Album: Zerorez Atlanta
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Residential Technicians