Emperial Hardwood Floors, Inc. Floor Laying & Refinishing

Emperial Hardwood Floors, Inc.

(770) 424-3219 emperialhardwood.com »

1773 Sherman Lane NWKennesaw, GA 30152   map »

Business overview

Emperial Hardwood Floors is a family owned business specializing in wood floor installation, refinishing and stair case installation since 1979. We use high-tech finishes and the Bona Dustless System to give our customers the beautiful floors they expect. We care about our customers and have a great deal of pride in the work we do. Our goal is to make every customer happy, so that they refer us to their friends. That's how we built the business

Refinish

  • Wood

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Canton
  • Carroll/Coweta County
  • Cherokee/Forsyth County
  • Cobb County
  • Cumming
  • Douglas/Paulding County
  • Douglasville
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Woodstock
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Services

  • Coating & Sealing
  • Estimates & Consultation
  • General Repairs
  • Installation & Laying
  • Maintenance, Cleaning, Waxing
  • Refinishing & Restoration
  • Sanding & Stripping
  • Staining
  • Stairs Built
  • Trim & Molding

Flooring Types

  • Hardwood & Other Wood Floors

Customers

  • Residential

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Home Reports Best Pick for thirteenth consecutive years. We carry both workers' compensation and liability insurance.

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

* By Appointment Only

Payments Accepted

  • Cash Only
  • Personal Checks

Year Established

1979

Documents

[PDF] Wood Floors 101
[PDF] Services Provided by Emperial
[PDF] Professional Serv. & Links
[PDF] Getting the Job Done

Languages Spoken

  • English

Reviews

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Emperial Hardwood Floors, Inc.--Outstanding, 4/17/2015

Two of my co-workers had highly recommended Emperial Hardwood Floors several years ago. After meeting with the company owner, I felt completely comfortable in awarding him the bid. The work was... completed this week at my home. I had to have floors removed/replaced in the dining room and half-bath. The other floors on the same level were sanded and refinished. The flooring crew was prompt, courteous, and attentive to detail. They took great pride in their workmanship. After the polyurethane had dried for a couple of days, I noticed a few things that needed to be done. The owner and crew returned the next day and addressed each of my concerns. I would use Emperial Hardwood Floors again and highly recommend them.

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Very Professional Service, 4/07/2015

This is the second time we have used Emperial. The first job was to refinish seal all downstairs hardwoods. They bring a team of 4 (ask for Team Leader George) who are all experienced and work... together very efficiently Removed Kitchen Tiles and compound. Hauled away debris. Installed hardwood floors and stained all on first day. Worked from 8:30 until 2:00. No lunch break. Very friendly and express appreciation for getting the job.

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Videos & Photos

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Photos (100 photos)

  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA

Linked Review

anitah1

Reviews: 2

Very professional, efficient, and dependable.

We got a quote from Emperial, as well as a couple of other vendors. We found Ricky Cole to be very knowledgeable, and his prices very fair. He was easy to work with as we changed the scope of the project a few times; i,e. added the MBR closet and a vanity area. Ricky is knowledgeable about colors and knew what would work with our kitchen cabinets. He helped us make a decision by sanding and staining the existing hardwood to show us different colors to choose. His crews were all very professional, and trustworthy. We felt very comfortable leaving our home for a week, and leaving the house keys to his crew. We are so happy with the job -- both the new installation of hardwoods, and the refinishing of the existing hardwoods. I would highly recommend Emperial Hardwoods.

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More Reviews

racree

Reviews: 1

Emperial Hardwood Floors, Inc.--Outstanding

Two of my co-workers had highly recommended Emperial Hardwood Floors several years ago. After meeting with the company owner, I felt completely comfortable in awarding him the bid. The work was completed this week at my home. I had to have floors removed/replaced in the dining room and half-bath. The other floors on the same level were sanded and refinished. The flooring crew was prompt, courteous, and attentive to detail. They took great pride in their workmanship. After the polyurethane had dried for a couple of days, I noticed a few things that needed to be done. The owner and crew returned the next day and addressed each of my concerns. I would use Emperial Hardwood Floors again and highly recommend them.

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  • Service
  • Value

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Brian63

Reviews: 1

Very Professional Service

This is the second time we have used Emperial. The first job was to refinish seal all downstairs hardwoods. They bring a team of 4 (ask for Team Leader George) who are all experienced and work together very efficiently Removed Kitchen Tiles and compound. Hauled away debris. Installed hardwood floors and stained all on first day. Worked from 8:30 until 2:00. No lunch break. Very friendly and express appreciation for getting the job.

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  • Quality
  • Service
  • Value

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AirForceBrat

Reviews: 1

Excellent Company

They were a pleasure to work with. Ricky is friendly. The do what they say they're going to do, when they say they'll do it and the workmanship is first rate.

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lolab1959

Reviews: 1

Awesome Floor Restoration

Ricky and Lori Core were an absolute pleasure to work with. They always did what they said. I had 3 quotes and Emperial Hardwood Floors was the cheapest and besides they put down 3 coats of poly. You can contact them by phone or email and they respond promptly to both. Ricky's team always arrived on time and were very nice and polite. I would recommend them to anyone and I will certainly use them again in the future. I had my hallway sanded, stained, and 3 coats of poly. My dinning room and entryway had to have carpet and tack strips removed before they could start. They had to make a small repair to the floor and you can't even tell it had to be repaired. The house was built in 1964 and I didn't have a clue what might be under all that carpet. They did an awesome job and made this whole project enjoyable for me. Ricky was excellant in helping me pick out the stain. He was spot on. Thank you Ricky and Lori, you have a wonderful business and a wonderful crew!!!!

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Alliecat20

Reviews: 1

Great Company = Great Service

Emperial Hardwood Floors installed my hardwoods in late December 2014 and I love my floors! Emperial (Ricky and Lori) were both very professional and Oz oversaw the project. My floors look awesome. I would highly recommend this company to everyone...very competitive & trustworthy!!

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JCantonGA

Reviews: 1

Easy choice for hardwood floor service

I hired a contractor that exaggerated their experience with hardwood floors, after three weeks I let them go and found Emperial. They came in, made great suggestions on how to fix the problems and finished the job in 4 days while I was out of town as promised. The floors came out perfect and the value is incredible.

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aileenwalker

Reviews: 1

Hardwood Flooring

I recently had all my carpet removed and hardwood flooring installed by Emperial Flooring. They were awesome and very efficient. Their workmanship is superb. I did have some minor issues (splintered board and one step cut short)but they were there the next day to correct them. Would highly recommend Ricky, Lori and their crews on a job well done. Thank you all. My house looks gorgeous. Aileen Walker

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gapch99

Reviews: 1

Very Positive Experience

Very pleased with my experience with Emperial from initial communication to completed installation. Ricky was great at answering questions and assisting with decisions about details that made me very comfortable with my decision.

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cpenta

Reviews: 1

Great service for great price

We chose to work with Ricky bc of his professionalism and honesty. He and his team did not disappoint. Chico was always on time and very professional. He did a wonderful job on my new floors. I will definitely recommend EHF to friends and family!

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bbdawgs05

Reviews: 1

Great job with renovation

Just wanted to say thanks to Ricky and team for great job with recent reno. Communication was great!

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5678peacockdance

Reviews: 1

Top Notch!

Ricky's crew did a magnificent job! They were punctual, accurate, and very professional. I found Ricky very easy to work with and very accommodating! I would recommend this company to anyone and would be happy to serve as a reference.

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cgeers

Reviews: 1

Excellent Service

They were the cheapest estimate and provided really great service in refinishing my hardwood floors. Their attention to detail is great and they are very customer oriented. Definitely would recommend them to anyone!

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customerkudzu

Reviews: 3

Beautiful Floors

Had Rick and the crew refinish our 20 year old hardwood floors. When they got done, they look brand new. He also helped us with the stain color as well. We were so impressed that when it was time to replace carpet in the dining room, we had Rick come back and replace it with hardwoods. Matched the other floors perfectly. Can't say enough.

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Himeservices

Reviews: 1

Excellent product and service

We highly recommend Ricky and Lori's Emperial Hardwood Floors! They were prompt, efficient, courteous and delivered an excellent floor refinishing experience for us. They completed our project in less time than originally planned for....we love our hardwood floors again! They offer competitive pricing, and offered an additional coat of polyurethane that other contractors did not offer. WE are very pleased and rate this company as 5 stars!!

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vbbvbb

Reviews: 3

Terrible experience. Floors started scratching im

Everytime I see my floors I get mad. After only 8 months the finish has worn and the floors look terrible. The scratches started immediately. We followed their instructions about waiting to walk on the floors and keeping pets off for a few days. The urethane coating has completly worn off high traffic ateas such as the living room floor. We paid over $5000 to Emperial have our hardwood floors refinished. We cannot reommend Emperial and are talking to companies to re refinish our floors. This means we are having to pay twice. We are not happy. I am a real customer from April 2014. I have the canceled checks to prove it. And anyone is welcome to come look at my floors.

Emperial Hardwood Floors, Inc. replied on 02-18-2015

I would like to say the customer never contacted me directly that there was a problem until she wrote this review 9 months later. The floors were refinished 4/30/14 and she posted the review 1/25/15. In her review she stated the floors started to scratch a week after the work was completed but yet she did not contact us about the problem. After the job was completed she emailed saying “Thanks so much for doing the floors” and expressed that there were some minor touch ups to be done. We did come back to correct the touch ups and never heard from her after the last meeting. After reading the customer’s bad review and not knowing who the reviewer was, I submitted a response asking the person to contact me, which she did. I inspected the customer’s floors on 2/10/2015. There are surface scratches made by 2 very active border collies in the house. It is normal to have surface scratches from dogs of that size and activity. Looking back at the original estimate, it was suggested to her to use a tougher finish but was turned down for monetary reasons. I really want to help this customer out so I offered to recoat the floors. I asked what products she uses to clean the floors. The customer stated she used Bona Cleaner (good product), Murphy’s oil soap (leaves an oily residue which is not good) and Orange Glo (the worst product to put on a polyurethane floor and causes scratches to be accentuated). So now we know why the scratches are so noticeable. All our customers receive a contract which we require to be signed prior to starting work. It states: Do not use any products which could contaminate the surface such as Future, Murphy’s oil soap, Scott’s liquid gold, furniture polishes, Halloway House, etc. The reason why is that these products cause problems with the finish and the polyurethane can not be recoated in the future. We also suggest using Bona cleaner for hardwood floors. Most surface scratches can be corrected by one or two coats of polyurethane but now refinishing is the only option to correct her problem. I truly feel the refinishing of the hardwood floors was professionally done, but the dogs scratches and then the contaminates which exasperated the problem is not our fault. I will continue to work with this customer to resolve her problem. Ricky Core, owner of Emperial Hardwood Floors.

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