zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.
zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.
Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.
zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.
The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.
The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.
2012, 2013, 2014
*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award
* By Appointment Only
* 24-Hour Service Available
EPA approved cleaning solution - Empowered Water
Received excellent service from Zerorez. My technician was knowlegeable, nice, and very thorough! I would definitely use them again.
Very professional! Day of service kept me informed about time, cost, summary of services. Good follow through once service was complete. Thank you Zerorez!
Our carpet seriously looks like new. I have two dogs who are house trained but if anyone has pets they know they're a mess just by existing. The carpet looks and smells fantastic, even with my one dog's accidents that you try your hardest to get out but always seem to linger somehow.
The whole experience with Zerorez was outstanding. From scheduling to completion, the staff were helpful, courteous, knowledgeable, and cordial. The end result was more than I had expected and assures my future use of Zerorez!
All went well & very friendly & professional employee. We would call them again if needed. Showed up on time & as scheduled.
The technician was very professional; he explained the services he would be rendering that day and made sure I understood the the process. He brought old and ugly carpet back to life. Amazing!!!
As a first time customer of Zerorez I must say I was completely satisfied with my experience. The reservation process was fast and easy. My technician was on time (as promised),ready to go and very professional in explaining the process. The work was outstanding. I have used several carpet cleaning services over the years but this was is cleanest and with the most restored ever. The price as quoted was the price charged. No additional add-ons or up-charges as many others try. I'll return next holiday season.
I always call Zerorez for carpet cleaning. They are the better than any company I have used in the past. Their techs are always friendly and very personable.
We heard of ZEROREZ on the WSB 750 and decided to give them a try. Randolph arrived on time and had a warm professionalism that put us at ease immediately. He went right to work and had our carpets looking like new in no time. We highly commend the company for hiring expert staff and will definitely use them again.
Carpet and stairs look brand new. We thought that they were beyond repair - all that purple and pink sand from a XMAS kit is gone! The technician, Nathan, was thorough and kind. He did not mind my 7 year following him and trying to access the "magic" each time he cleaned an area.
The ZeroRez technician explained the process to me in detail and clearly took pride in his work. He was very polite and did everything possible to minimize disruption in my home. He showed me what my ducts looked like prior to cleaning and afterward I can already feel a difference in the air quality of my home. I would highly recommend Richard and ZeroRez!
I took off work for an afternoon, and had guests arriving that evening at 6. They missed their appointment window, called me at 6:15 to say they were now on their way. Guests were already in the house. They were sincerely apologetic, but nevertheless, I wasted an afternoon off from work.
Thank you very much for your review. I do apologize for this situation, as this is not indicative of our services. I wish that you would of reached out to us prior to posting to give us the opportunity to try and make this right for you. I do realize this was in preparation for your holiday guests and apologize for the inconvenience. We did have you set for an arrival window of 3pm-6pm and did try and call prior to the end of the window to let you know that our tech could be arriving after the window. I would like the opportunity to speak with you on this so we can make this wrong, right. Please feel free to contact me at 770-242-1313 x8005. Thank you again for your review. Rich(Client Service Manager)
Cleaning a dryer vent that opened on the third floor was amazingly easy from quick scheduling to on time service to friendly competent technicians -- and less expensive than other options. Thanks!
The technician failed to clean the carpet around the baseboard of the room. He stated that their trucks are not equipped with a crevice tool to clean along the base. So basically, three inches of the carpet in each room did not receive an ounce of water. Dissatisfied with the outcome and the claims made in their advertisement.
Thank you very much for your review. I am not aware of the exact appointment and would be happy to go over this with you. What we advertise are facts and not claims. We have a proven method and patented technology that has received the highest rating through the Carpet and Rug institute. With that, we have the highest chance of extracting rather than masking. Carbon filtration is one of the battles that many carpet cleaners face. Traditional cleaning will mask those areas while we try to extract. Our wands are made to get as close to the baseboards without harming the baseboards. I do wish you would have reached out to us so I could have reviewed this with you. We do offer a 30 day warranty as a peace of mind. I can be reached at 770-242-1313 x8005. Thank you again for your review.
Rich(Client Service Manager)
The reason to use Zerorez is for the chemical, soap free method they use. Price should not be a big issue when your (and your family's) health and safety is involved. The method the use is far superior to anything else we've found and the cost is reasonable. Another thing that makes them great is the people that they have working for them - from the office staff to the field staff, all were exceptional in being flexible, helpful, and courteous. Would definitely use them again.
We have trusted zerorez for the last 5 carpet cleanings & will continue to trust them for the next. My husband was amazed how fast the carpet dried & how well they were able to revive our carpet, which is almost 10 years old. Great Job Again, Zerorez!!!! The technicians have also been very polite & professional.
I've bought a townhouse in 2005 and have never had the Berber carpet professionally cleaned. Since Zerorez does not use harsh chemicals and leave behind soap residuals we decided to give them a try. While their price was about double from other carpet cleaners, it was still very much worth it ($204 for two rooms, 15 stairs, stair landing, and two hallways). Jared (professional service technician) was great! Zerorez should be very proud to have such a high caliber person on their team!
Completely thrilled with the experience from start to finish. Great contact via phone & scheduling, including contact for the appt window. Super courteous service professionals with fantastic results. Didn't feel pressured or pushy or rushed. Wonderful results!