Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, and accessories.
Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.
We are proud members of The Better Business Bureau and.. have received 14 consecutive "A" ratings from Home Reports. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.
With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.
Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.
Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.
From the first knock on the door for an estimate to finished instillation this company was Wonderful.
The team of Jack and Duane arrived on time, explained what they were going to do, did it, cleaned up and were gone in the time they had said it would take. They left my room completely clean and... arranged just as I had had it before they arrived. They were courteous and quiet. When I commented that the camera for the chimney was new since last time, they showed me the screen to watch. They reduced my fee because the roof was icy and they couldn't walk on it.VIEW MORE »VIEW LESS »
Blake and Mike squeezed in an estimate for me on short notice at the end of the day. They were extremely professional and very thorough.
Thank you for choosing our company, and we're happy that our technicians could provide you with an estimate on short notice. We appreciate your business! -The Mad Hatter
From the first knock on the door for an estimate to finished instillation this company was Wonderful.
Thank you for reviewing our service! We are glad to have provided an excellent experience.- The Mad Hatter
The team of Jack and Duane arrived on time, explained what they were going to do, did it, cleaned up and were gone in the time they had said it would take. They left my room completely clean and arranged just as I had had it before they arrived. They were courteous and quiet. When I commented that the camera for the chimney was new since last time, they showed me the screen to watch. They reduced my fee because the roof was icy and they couldn't walk on it.
Thank you for the amazing review! The camera system we currently use was designed by the owner himself. We greatly appreciate your business and look forward to working with you again in the future. - The Mad Hatter
Zak from the Mad Hatter came to clean my chimney and fireplace. He was on time and that was a hug he plus. He was so professional and very thorough. The technicians cover their shoes and your floors so your home does not get dirty. They vacuum your fireplace and chimney and then show you how they inspect all of the seams of your chimney with a camera. They check from the roof also. I was most impressed with how clean and polite and professional they were. I would highly recommend them and my technician Zak was just great.
Thank you for inviting our company into your home to perform the fireplace sweep and inspection. Zak is one of our best technicians, and he greatly appreciates your recommendation. Thank you for your business! -The Mad Hatter
The home inspection completed during the purchase of our home noted that there was excess build-up in the fireplace and, based upon the inspection, we requested the current owners to have the fireplace and chimney professionally cleaned. At the closing, the current owners brought papers showing that the cleaning had been completed and "mentioned" as the receipt was handed over that there were a few suggestions. And that was that. Sadly, as a result of the thorough cleaning and check-up by Mad Hatter, there were come costly repairs that were needed, but not completed, by the former owners. We looked through the paperwork the former owners had received from Mad Hatter and were impressed with the pictures and thorough diagnosis and recommendations given. We visited Mad Hatter to find out what we would need to do to convert our wood burning fireplace into a gas log fireplace and to discuss if repairs were still necessary with those changes. The repairs were still necessary, but we were able to talk with the pros at Mad Hatter to understand the scope and discuss how to make our fireplace safe and usable again. Last Friday, James from Mad Hatter came out to repair our fireplace, clean it again, and install the gas logs. James was polite and thorough in his work. He was careful to cover the floor and furniture as needed. When he left, we were left with a repaired, functioning, and beautiful gas log fireplace that has already been warming our great room. Thanks, Mad Hatter
Thank you for providing such a fantastic review of our services and our technician. We greatly appreciate your business and look forward to working with you in the near future. If you need anything else, please don't hesitate to give us a call! -The Mad Hatter
There are a lot of companies that advertise as providing duct cleaning services but none are better that Mad Hatter. Although they are by no means the least expensive service, they do the work right the first time. Michael and Chad were our service providers and they were a real pleasure to work with. I highly recommend them the next time you need your duct work cleaned.
Thank you for inviting our company into your home to perform the air duct cleaning; we greatly appreciate your review and recommendation! -The Mad Hatter
I recently had some work done in my home, duct cleaning and Chimney sweep. Zak and Jody did a great job, Mad Hatter made sure that the job was not only up to their standards but my own standards as well. Great customer service also.
Thank you for writing a review of our services! We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter
Zak and Jody were most professional and spent 5 hours cleaning my ducts then cleaned/vacuumed afterwards. They came highly recommended and were worth every penny!
Thank you so much for inviting our company into your home to perform the air duct cleaning. We greatly appreciate your recommendation. -The Mad Hatter
The Mad Hatter is the most professional business that we have ever encountered. The guys, Duane and James, who came to our home 11/12 and Michael L and Ryan who came today 11/14 for a follow, were amazing. They were on time, professional, very, very nice and repaired our fireplace in a reasonable amount of time. Hang on to all four of them 'Mad Hatter." They are WONDERFUL and so are you. We think that you should open another business... teaching other companies what REAL customer service is all about. We will recommend you every chance that we get!
Thank you so much for writing such a fantastic review of our technicians and the services they provided. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter
Great cleaning today by Michael L. Chad & Duane. They were very fast and did a through job. Thanks guys!
Thank you for choosing our company to perform service for you. We look forward to working with you again in the near future! -The Mad Hatter
Michael L. and Ryan P. were very courteous and professional. They worked efficiently and took time to explain the results. They even called to see if they could come earlier than scheduled! I would recommend Mad Hatter to neighbors and friends. Thanks!
Thank you so much for writing a review of our services. We greatly appreciate your recommendation! -The Mad Hatter
Zak and Jody from Mad Hatter came to my house this morning to inspect my long-unused fireplace. They were very courteous and professional and took great care to keep everything clean, which I appreciate! The inspection revealed a need to clean the fireplace and the need for facing gap sealant. All work was done with speed and expertise. The Mad Hatter cost structure had been clearly communicated to me back when I made the appointment so there were no surprises. Finally, both Zak and Jody were patient with my unease and unfamiliarity with fireplaces in general and took the time to explain to me how to safely light a fire and to use the gas starter, etc. I place a great value on courteous service and Zak and Jody could not have been more kind.
Thank you so much for writing such an amazing review of our services and technicians. We are glad to hear the entire process was informative, courteous and professional. We greatly appreciate your business and look forward to working with you in the future! -The Mad Hatter
These guys are the absolute best! Dennis and James deserve recognition for excellent customer service! I would recommend them to anyone! They were on time, professional, clean and did exactly what they said they would do. - Patrick and Karen Agnew, Dacula
Thank you for writing such a great review of our technicians! We greatly appreciate your business and look forward to working with you again in the future! If you need anything else, please don't hesitate to give us a call. -The Mad Hatter
Michael L., Ryan and Chad with 'The Mad Hatter' all did an excellent job. They were all highly professional and extremely pleasant and helpful.
Thank you for writing a review of our technicians! We appreciate your feedback and look forward to working with you in the near future! -The Mad Hatter
Zak and Jody came to check out our chimney and clean dryer vent and were professional, friendly and did a great job. Would totally recommend them for a job and will use this company again.
Thank you for choosing our company to clean your chimney and dryer vent! We greatly appreciate your business! -The Mad Hatter
Zak and Jody came out for duct and dryer vent cleaning. They did a throughout job! Very professional, very neat and the job was done timely. I've used Mad Hatter before and would gladly use them again in the future!
Thank you for choosing our company to clean your air ducts and dryer vent. We look forward to working with you again! -The Mad Hatter