Cool Air Mechanical

Cool Air Mechanical Heating & Air Conditioning
1950 Guffin Lane 
Marietta, GA 30066
Phone: (770) 266-5247
Fax: (404) 254-5304
Email: Email this business
Website: 770coolair.com
Cool Air Mechanical Cool Air Mechanical : Heating & Air Conditioning, Marietta, GA



Review
Reviews: 1

Posted on 2/19/2014

Premature Review - now unimpressed
I left a strong positive review for cool air mechanical based on the customer service I received from my installers - they were great. However, the follow-up with other issues has been absolutely awful!! I have been promised phone calls and emails that never occurred and had to make multiple phone calls to get some sort of follow-up. I have received excuses that are unacceptable. Although my initial experience was positive if I know what I knew now I would have thought twice before choosing cool air mechanical. I would no longer recommend this company.
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More Reviews
Reviews: 2

Posted on 4/17/2014

A Happy Experience
A few weeks ago as I was leaving Costco, I stopped at the Lennox kiosk and scheduled an appointment for an estimate. The next day Tom Munro from Cool Air arrived and after looking over my 22 year old units, went over my options with me. I was not looking for an ultra-efficient system (although those are available from Cool Air) but I wanted an improvement over my old 2-unit system, especially on the A/C side. Tom never tried to upsell me, but with the incentives from Costco I was able to select a better system (higher SEER) than I had expected, and even with all-new attic ductwork the price was better than the best quote I had received 2 years previously.
On the scheduled date and time, Pedro and his team from Cool Air began the job. I was highly impressed with the efficiency, care and speed of the Cool Air team, as well and their pleasant manner and professional appearance. They were very careful not to damage our home and made surprisingly little noise or dirt. At the end of the 1-1/2 day job they cleaned up and went over the house and yard with me to be sure I was satisfied with the work and the cleanup.
My wife and I could not be happier with the service and with the new Lennox system. I highly recommend Cool Air if you are thinking of HVAC work or replacement, especially if you work through Costco for the incentives.
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Reviews: 1

Posted on 4/15/2014

great experience with CoolAir
We found Cool Air through Costco. The technician that came to the house was very knowledgeable about what systems would work best in the house. The installation technicians were courteous and diligent workers; they figured out that I would need an additional return in one area. Another crew came out the next week to install it (no charge). All the people I've spoken with on the phone for scheduling or paperwork have been very nice and professional. Overall, a very good company!
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Reviews: 1

Posted on 4/13/2014

Quick Response, Excellent Service, Quality Outcome
I purchased a Lennox High Efficiency system from Cool Air; Mike and Victor were professional, knowledgeable & delivered excellent service.
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Reviews: 1

Posted on 4/13/2014

Excellent Professional Customer Service
We had heating and cooling problems, especially in the Bonus Room upstairs. We chose Cool Air after first receiving a quote from one other vendor. I was impressed with the product knowledge that the sales rep. Art Scott shared with me. He made sure that our heating and cooling needs were met (comfort and efficiency). Installation was a breeze thanks to Jorge and Latrell, who were professional and knowledgeable also. And, Costco pricing made it affordable. My family thanked me, especially my daughter for cooling off her room upstairs. In 2 days, our problem was solved. Zoned with 3 thermostats, we are ready for the summer. Pleased is an understatement, we are very happy. Thanks!
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Reviews: 1

Posted on 4/12/2014

Excellent service
Excellent experience on our HVAC purchase and installation from Cool Air. Installers Brad and Alex did an excellent job.
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