Septic Service Pro is owned and operated by families in Buford and Flowery Branch. We service north-east Atlanta including: Sugar Hill, Cumming, Alpharetta, Roswell, Sandy Springs, Norcross, Duluth, Stone Mountain, Loganville, Grayson, Lawrenceville, Dacula, Winder, Hoschton, Commerce, Gainesville, Oakwood, and environs Trucks and equipment are located for easy access to these locations.
Our company has broad experience related to Septic, Home Construction plus Grading, and Industrial.. Engineering. Technicians have installed (hands-on) over 2,000 new construction septic installations and pumped or repaired hundreds of older septic systems. Everyone in the company works in the field, and were contractors building custom or track homes prior to 'the slow-down'.
We have over sixty-five years total experience in technology for septic including thirty years managing Engineering Projects to build product manufacturing plants with the installation of production equipment and all associated utilities throughout the USA and Europe. Our newest technician made a 96 and 100 on the two state required septic tests last year- - his background is twelve years of home construction plus college. One member has his college degree from the University of Virginia. Another has built entire subdivisions from raw land to sold houses.
Our goal is to deserve and keep the title: 'The Best Name in the Industry'.
We provide: (Prices given for home owner approval prior to any work being started.)
1.Septic tank pumping, low price and fixed quote. Environmental Health for the State of Georgia recommends that a septic tank be emptied every three to five years to remove solids collected in the tank. Water passing through the tank will carry the solids into the absorption field causing it to fail, whenever solids fill the tank. Pumping the tank saves installing a replacement field - - costing $3,000 to $9,000, not counting landscaping. (Free price quotes, with explanation, for any needed repairs identified are given after the tank has been pumped.)
2.Repair or replacement for any part of the septic system.
Septic filters cleaned or installed
3. Absorption (drain, leach) field repair or replacement. (Free quote.)
4. Pipes, lines unstopped by hydro-jetting.
5. Pumps replaced both interior and exterior lift pumps for raw sewage or septic waste water.
6. Some failed Absorption Fields may be reclaimed (not replaced) by hydro-jetting to loosen solids, then sucking out the lines with septic truck vacuum, and if greatly non-absorbent, adding Pro-Pump enzymes and bacteria plus oxygen release to eliminate the bio-mat stopping ground absorption of the water.
7. Complete systems installed to each county?s specification and choice of system type.
8. Inspection letters for real estate sales provided.
9. Easy access, no digging, Risers installed over tanks and pumps.
10. Video Camera inspection In pipe available.
2012, 2013, 2014
All employees at Septic Service Pro are insured and are licensed by the state.
* 24-Hour Service Available
I called on New Years Day at 3pm and they were going to try to send someone out that day with no extra holiday charge. I asked them to come the next morning due to prior plans I had. Nick showed up... fri morning and explained step by step, what the problem was and how he was going to fix it. After my concern on the cost, he called the office and they gave me a flat price and he promised that would be the price regardless of what parts used, etc. He fixed the issue and was very personable. I would highly recommend this company.VIEW MORE »VIEW LESS »
I can't say enough good things about this company. We had been struggling on and off with slow drainage and had several other companies tell us that we needed to spend thousands on a new drain... field. Septic Service Pro came out and with minutes determined that it was a simple fix due to a part being improperly installed by another company that we had previously used. They were professional and honest. I will definitely use them again and highly recommend them.VIEW MORE »VIEW LESS »
The crew just left my house and the first thing I wanted to do was review them. They were prompt, professional, and did a great job. The crew contacted me plenty of time ahead of their arrival and showed up exactly on time. Throughout the entire process they walked me through what they were doing, why they were doing it, and fully explaining my options. Even though I asked a ton of questions they were patient with me and gave me all the information I needed to make decisions. There was no complaint when the work went from just pumping my tank, but repairing it and cleaning both my field in intake, just two really hard working guys doing their job. If I ever have another septic problem they will be the first person I call. If anyone I know has a septic problem they'll be the only number I give. Great job and thank you.
I called on New Years Day at 3pm and they were going to try to send someone out that day with no extra holiday charge. I asked them to come the next morning due to prior plans I had. Nick showed up fri morning and explained step by step, what the problem was and how he was going to fix it. After my concern on the cost, he called the office and they gave me a flat price and he promised that would be the price regardless of what parts used, etc. He fixed the issue and was very personable. I would highly recommend this company.
I can't say enough good things about this company. We had been struggling on and off with slow drainage and had several other companies tell us that we needed to spend thousands on a new drain field. Septic Service Pro came out and with minutes determined that it was a simple fix due to a part being improperly installed by another company that we had previously used. They were professional and honest. I will definitely use them again and highly recommend them.
Honest, dependable, reliable. we had a sewage/septic pump that wasn't working, I told them we had an elderly renter and needed to have it done asap. They rearranged their schedule and sent mike out. Mike was extremely helpful, did the work quickly, explained why it wasn't working (too many heavy tissues). He suggested tips and recommended and advised us on proper maintainance of our septic tank. He gave us a "miniclass" on septic tanks, care and upkeep and how to tell if you need a new drain field. When one uses home service businesses you can tell the guys who just want to get the money, and the guys who love their job, and love helping the customer. septic service pro is just such a company. their philosophy is to help the customer, educate them and treat them like family. Septic Service is one of the best home service businesses I have used in my last 30 years of home ownership. Thanks to Mike and the rest for your outstanding service. Connie and Pat
Called on Monday and they were here on Friday. Great service and were true to their price. No hidden fees. Will use them again and recommend them.
Mike and his associate were prompt, courteous and very competent. This was my first experience dealing with a septic company and due Mike's knowledge and his ability to articulate my septic tank issues along with the solution, I was quickly put at ease. The work performed was above and beyond my expectation. In addition, there were NO high pressure sales tactics. I highly recommend Septic Service Pro and will call upon them for any future septic needs. Eddie M.
Jim and team did a great job installing an entire new system for our newly purchased home. They worked with us through out the process to get the most cost efficient septic solution while giving us options along the way. Jim handled all permitting and kept to his timeline. Professional, Knowledgeable, and operate with High Integrity. They have our business as long as we own a house with a septic system.
I read a ton of reviews before I settled on Septic Service Pro. Glad I did because the service was great. Very few people who go with the company that charges $189 to pump your tank pay less than $600. I had over 4' of sludge in my tank and they still only charged me $295. Mike inspected the tank and all looked well. I told him I was having issues with the toilet and some lower drains gurgling. He could have sold me the farm but suggested we just pump for now since the build up in the tank was so high but if it happens again I would know in about a week or so. Well the gurgling is back and Mike is coming back out soon and I'm confident he will correct the issue and not try to sell me something I don't need. He already had a plan of attack if the pumping didn't correct the issue and alerted me to a ballpark price should he need to come out. No surprise there. I compared his ballpark price to what others have paid and with their $189 specials turning in to $4000-$6000 and I won't be close. Bottom line is that they have already proven to be honest and I know when he leaves my house next Monday it will be fixed and I will not have paid for something I did not get or paid for something I don't need. If I experience something otherwise you can be sure I'll write it up but I have a feeling I will be giving them some more praise. You can trust these guy's because integrity matters to them!
The staff at Septic Service Pro were friendly, professional, and prompt. Michael and Sean showed me what needed to be replaced/repaired on our septic tank and explained why. When they were finished they showed me what they did. My husband was very pleased that they took the time to cut the grass out in blocks and replaced them so not to damage the lawn. I would highly recommend this company and have given their phone number to neighbors.
I highly recommend this company. The technicians who visted us when our septic alarm went off, quickly diagnosed the problem, which had an easy fix, but could have just as easily told us we needed a new costly pump when we did not, which others might have done. They went further to educate us "new septic owners" about things to be aware of, and went above the call of duty to also help us locate the path of our septic drain field pipe. I will use them for all our septic needs.
After calling 3 other companies with no returned calls or can't do it attitude, I finally found Septic Service Pro. The scheduler was courteous. They showed up on time. They diagnosed the problem and fixed it at a very reasonable cost. This was to problem was a fix of a previous repair done 8 months ago by another company.
When we had to have our septic tank serviced again, we decided to try a different company b/c they had earlier availability; however, we quickly reverted back to SSP when the other company failed to call and let us know they could not come out ON THE DAY OF SERVICE. We had to initiate a call to them, b/c we had not received a confirmation call for our appointment and our service time frame was at the halfway point. Michael and his associate were prompt, very knowledgeable and efficient. They thoroughly explained the work they were doing, the price (for additional services), and suggestions / recommendations for any areas of concern. Their tag line of "The Best Name In The Industry" is very true! This was a lesson learned to "stick" with who you know!
If you're reading these reviews you must have septic tank problems. These are the folks you want! I discovered a problem on Christmas day...called them the next morning, Mike was here by 1:00...he has bad news about my tank, but the good news, was he was prepared to fix it now. I had the same problem as the one negative reviews I read...broke pipe and "just needed a T-pipe"...thing is, Mike is the pro, has the knowledge to do it and had the big truck...as I see it, it worth every dime I spent...PLC
Here it is Christmas Eve, family in town and all the stuff that goes with it and my septic system stops working. Called these guys right away and they had somebody here within an hour or so. They took care of the problem in no time and at a very reasonable price. You could say they saved my family's Christmas. No "emergency fee" like you might find with other companies. These guys were awesome. Would highly recommend them to anyone who needs service. Special thanks to Mike for taking time away from his own family to help out mine. Can't thank them enough.
This company came out to pump my septic tank, and they did. The technician assured me everything was in order. I called them after a week trying to get inspection letter, they said it was $50 more than what I had paid initially. The technician called me the next day, stating that they had to dig again. I talk to the manager who was very rude from the minute he picked up the phone. I called other companies to compare the situation, and all the other companies charge $50-$75 for the septic tank they had already pumped. How would they close the septic tank to begin with if it was not working properly. I HAVE NEVER, NEVER, HEARD OF ANYTHING LIKE THIS. JUST WANT TO ROB PEOPLE.