Septic Service Pro Plumbers & Sewer Repair

Septic Service Pro

(678) 804-4527 www.septicservicepro.com »

6295 Holly CourtBuford, GA 30518   map »

Business overview

Septic Service Pro is owned and operated by families in Buford and Flowery Branch. We service north-east Atlanta including: Sugar Hill, Cumming, Alpharetta, Roswell, Sandy Springs, Norcross, Duluth, Stone Mountain, Loganville, Grayson, Lawrenceville, Dacula, Winder, Hoschton, Commerce, Gainesville, Oakwood, and environs Trucks and equipment are located for easy access to these locations.

Our company has broad experience related to Septic, Home Construction plus Grading, and Industrial.. Engineering. Technicians have installed (hands-on) over 2,000 new construction septic installations and pumped or repaired hundreds of older septic systems. Everyone in the company works in the field, and were contractors building custom or track homes prior to 'the slow-down'.

We have over sixty-five years total experience in technology for septic including thirty years managing Engineering Projects to build product manufacturing plants with the installation of production equipment and all associated utilities throughout the USA and Europe. Our newest technician made a 96 and 100 on the two state required septic tests last year- - his background is twelve years of home construction plus college. One member has his college degree from the University of Virginia. Another has built entire subdivisions from raw land to sold houses.

Our goal is to deserve and keep the title: 'The Best Name in the Industry'.

We provide: (Prices given for home owner approval prior to any work being started.)
1.Septic tank pumping, low price and fixed quote. Environmental Health for the State of Georgia recommends that a septic tank be emptied every three to five years to remove solids collected in the tank. Water passing through the tank will carry the solids into the absorption field causing it to fail, whenever solids fill the tank. Pumping the tank saves installing a replacement field - - costing $3,000 to $9,000, not counting landscaping. (Free price quotes, with explanation, for any needed repairs identified are given after the tank has been pumped.)
2.Repair or replacement for any part of the septic system.
Septic filters cleaned or installed
Baffle tees
Main lines
Outlet lines
Tank lids
3. Absorption (drain, leach) field repair or replacement. (Free quote.)
4. Pipes, lines unstopped by hydro-jetting.
5. Pumps replaced both interior and exterior lift pumps for raw sewage or septic waste water.
6. Some failed Absorption Fields may be reclaimed (not replaced) by hydro-jetting to loosen solids, then sucking out the lines with septic truck vacuum, and if greatly non-absorbent, adding Pro-Pump enzymes and bacteria plus oxygen release to eliminate the bio-mat stopping ground absorption of the water.
7. Complete systems installed to each county?s specification and choice of system type.
8. Inspection letters for real estate sales provided.
9. Easy access, no digging, Risers installed over tanks and pumps.
10. Video Camera inspection In pipe available.

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Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buford
  • Cherokee/Forsyth County
  • Cobb County
  • Conyers
  • Cumming
  • DeKalb County
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
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Services

  • Back Flow Prevention
  • Cesspool Cleaning
  • Chemical Treatments
  • Inspection Letters & Certificates
  • Regular Maintenance
  • Septic Tank Cleaning
  • Septic Tank Pumping
  • Sewer Jetting
  • Sewer Line Installation
  • Sewer Line Repairs
  • System Upgrades
  • Tank Installation
  • Tree Root Removal
  • Video Camera Inspections
  • Water Line Installation

Systems & Parts

  • Septic Tanks & Systems
  • Sewer Lines & Systems

Parts & Systems

  • Drain Fields
  • Lift Stations
  • Septic Tanks
  • Sewer Lines

Kudzu's "Best Of" Winner

2012, 2013

Credentials

All employees at Septic Service Pro are insured and are licensed by the state.

Hours of Operation

  • MON
  • 7:30am
  • 6:00pm
  • TUE
  • 7:30am
  • 6:00pm
  • WED
  • 7:30am
  • 6:00pm
  • THU
  • 7:30am
  • 6:00pm
  • FRI
  • 7:30am
  • 6:00pm
  • SAT
  • 7:30am
  • 6:00pm
  • SUN
  • 7:30pm
  • 6:00pm

* 24-Hour Service Available

Payments Accepted

  • Cash Only
  • Debit Card
  • Mastercard
  • Personal Checks
  • Visa

Reviews

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1st Class Service, 11/17/2014

Honest, dependable, reliable. we had a sewage/septic pump that wasn't working, I told them we had an elderly renter and needed to have it done asap. They rearranged their schedule and sent mike out.... Mike was extremely helpful, did the work quickly, explained why it wasn't working (too many heavy tissues). He suggested tips and recommended and advised us on proper maintainance of our septic tank. He gave us a "miniclass" on septic tanks, care and upkeep and how to tell if you need a new drain field. When one uses home service businesses you can tell the guys who just want to get the money, and the guys who love their job, and love helping the customer. septic service pro is just such a company. their philosophy is to help the customer, educate them and treat them like family. Septic Service is one of the best home service businesses I have used in my last 30 years of home ownership. Thanks to Mike and the rest for your outstanding service. Connie and Pat

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Great service!, 9/26/2014

Called on Monday and they were here on Friday. Great service and were true to their price. No hidden fees. Will use them again and recommend them.

Videos & Photos

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Photos (9 photos)

  • 2010 Kenworth Pumper Truck
  • Kenworth w/JCB Excavator
  • Infiltrator drain field installation
  • Another Infiltrator system being installed
  • Pumper in front of house
  • 12 bio-force™ Packets in OUT-HOUSE Box
  • Broken Sewer Pipe
  • Trained Technicians
  • Plenty of Supplies for all your Septic needs.

Linked Review

wbeck257

Reviews: 1

Couldn't of been happier..

The crew just left my house and the first thing I wanted to do was review them. They were prompt, professional, and did a great job. The crew contacted me plenty of time ahead of their arrival and showed up exactly on time. Throughout the entire process they walked me through what they were doing, why they were doing it, and fully explaining my options. Even though I asked a ton of questions they were patient with me and gave me all the information I needed to make decisions. There was no complaint when the work went from just pumping my tank, but repairing it and cleaning both my field in intake, just two really hard working guys doing their job. If I ever have another septic problem they will be the first person I call. If anyone I know has a septic problem they'll be the only number I give. Great job and thank you.

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More Reviews

wross3030

Reviews: 1

Excellent job done

Jim and his expert team laid out all my options for me and helped me make the best decision for my situation. I got quotes from a few other vendors in town. None of the other vendors made me feel like they cared about me and my situation. Jim took the time to get everything done right so my family and I have one less thing to worry about. Great service, great work, great value!

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Oldman51

Reviews: 1

Great Service

No one looks forward to this service. We tried to get another company first and after multiple reschedules, we tried Septic Service Pro. First, we received a call from the team 20 minutes before they arrived. Jim and Michael were both professional, explained everything in great detail, completed the service in a timely manor, and cleaned up everything when completed. I would highly recommend this service to anyone in need of septic service.

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Airfarescout

Reviews: 2

True Professionals with Integrity!

I was shaking in my boots when our septic tank backed up on Superbowl Sunday! On Monday morning I called some of the $199 guys and got so much “double-talk” that I knew I was in for a good financial beating. During my exploration I stumbled across Septic Service Pro. From the very moment the owner, Clarence, answered the phone I knew I was going to be OK. He explained what I needed and why with confidence. No doubletalk whatsoever! When his crew arrived they expertly started working on my septic system. They took the time to explain what they were looking for and pointed out potential problems in my aging system. They proceeded to pump-out my tank and let me know exactly where I stood both short and long term. I was informed about near-term repairs that should be done BUT I was never pressured to make the repairs right on the spot. They let me know that my septic system would operate properly even without the repairs, but explained the risks of deferring repairs. I am in the automotive repair business and I can spot a fraud a mile away! These folks have earned my highest recommendation, which is very hard to do! Rarely today can you find honest hard-working people that truly care about their customers and charge a VERY FAIR PRICE! I strongly encourage you to call them if you need anything related to your septic system.

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JimmyJayUSA

Reviews: 1

Not the cheapest but the best!

Impressive knowledge of every septic system and the best equipment to do any job big or small. If you want the best pros to do your job, call Jim Caravan.

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Gundoctor

Reviews: 2

5 stars is not enough

These guys were amazing. Jim and Mike came when they said they would, did the job, explained everything they did. Very courteous,and professional. I am a handicapped person and felt extremely comfortable with them at my home. Thank you!!!!!

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70David

Reviews: 1

Not a good experience.

I called for a septic tank pump out, best price. Happy so far. They found a clogged exit pipe, and here it starts. I got a big sale pitch with what they going to do for a $2400. It was presented like big project. They dig 20" dip 3' long trench to install a 4' pipe with a "T" in 2 hours including the pump out. That's it. I could not believe I bought in to that. I could do it my self in 2 hours, except pumping the tank, witch was $275. WHAT A TRICK. I thought they going to work all day bringing a tractor to dig a big trench, for $2400. And here I am $2400 in depth. Please learn from my experience. A good neighbor.

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dianadboss

Reviews: 2

Love These Guys :)

HOw else can I say it but...So Impressed.Jim & Mike just went over and beyond to fix our problem and kept us informed along the way..They were an answered prayer. Our lives have been so overwhelmed with health issues that just one more things was gonna be the tipping pitcher.. Our home was built in the late 80's and nver had a septic problem, Until now and oh by the way they were not even gonna be here for another day then I got a call that they were coming today before 2:00 I was so happy I wanted to cry. It was like having a family memeber come to my house and fix my problem without reaming me over the coals.They totally made me feel like my case was not the WORST Case they have seen. That being said they will be my maintenance guys FOR LIFE...Thank You SO MUCH/JIM&MIKE..It was my pleasure to meet such honest people that I can call on again and TRUST. You know there is a God when he sends people like this into your life to help you when you are in need. I hope I see them again real soon for burgers or anything fun.

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sgale01

Reviews: 1

Above and Beyond

Septic Service Pro has pumped my system and replaced my drain field and intake pipe. They were very responsive to my scheduling needs and helping me on weekends. Their pricing is fair, but the value of their work, level of communication, and flexibility makes them a great deal. I'll recommend them to anyone and certainly use them again.

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LauraLovesKudzu

Reviews: 1

Wow! What a pleasant surprise!

If you ever need to have poop pumped, no I am not talking colonoscopy, this is your company. After reading and hearing horror stories about people being scammed I was very nervous to have our tank pumped. Jim was fabulous; arrived early with a phone call prior to arrival. They didn't find, or manufacture any non-existent problems to jack up the price. Honest work for a fair price and they put my lawn back together beautifully. Jim even washed their footprints off my driveway. They have a customer and a referral for life. Thank you Septic Service Pro for a job well done!

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MJeffries

Reviews: 1

Exceptional!

If these guys ever want to get out of the business and into training other service professionals, they could definately make it. Careful to make sure I knew what they were doing at all times, not hiding any prices or fixes and very reasonable. My yard is actually in better shape than before they dug it up. Outstanding work and dedicated to servicing the customer and not just their own pockets. I have several times and will continue to recommend them to everyone.

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 They even took care with my driveway!
 Way to go Carlos!!
 Not sure your landscaper would do better.

MomTo3Girls

Reviews: 7

Honest, Excellent, Polite

Michael and John came to clean the septic in my income property. They were punctual, polite and professional. They got the job done, made sure I was comfortable with what they were doing to the septic, and they did everything right away. I will definitely use them again and will recommend them to anyone who has a septic.

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mjfogleman

Reviews: 1

Best we've ever used

Professional and they were very polite. They were very punctual and didn't waste any time getting started. Very personable and took the time to do a great job. They were the best we've ever used. Will definitely use again. Already recommended to our neighbors.

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BigSmoker

Reviews: 1

Best Service No Doubt!

I called on a Sunday evening and reported a non emergency problem with my septic system. I received a call back at 7:30 am on Monday morning. Jim and Mike were working on my problem by 9:15 am Monday morning. They explained everything in detail and fixed my problem on the spot. Very professional service and reasonable pricing. I would recommend these guys to everyone!

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gamdaf517

Reviews: 1

Great timely servbice.

Today I called Septic Servce Pro. By 11AM they were here ready to get to work. They opened my septic tank and after 27 years it was full. They proceded to tell my and show me what was need. Gave me a very good estimate and got to work. They explained why things were as they are and fixed them quickly and effeciently. Ken Garmen worked with his men and insured that each step was professionaly done. Very Good job all arround. Thank you Ken.

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caligirlsmom

Reviews: 4

Great job

Jim came to our house and did an amazing job. He was also able to connect us with a landscaper to save our yard. I would highly recommend this company.

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Photos

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2010 Kenworth Pumper Truck