JLS Carpet & Upholstery Care

(888) 789-4599 jlscarpetcleaning.com »

Business overview

Hours of Operation

  • MON
  • 7:00am
  • 8:00pm
  • TUE
  • 7:00am
  • 8:00pm
  • WED
  • 7:00am
  • 8:00pm
  • THU
  • 7:00am
  • 8:00pm
  • FRI
  • 7:00am
  • 8:00pm
  • SAT
  • 7:00am
  • 8:00pm
  • SUN
  • 7:30pm
  • 8:00pm

Reviews

View More »

No show, no class, 5/19/2014

After waiting several hours for JLS to show up, we called and were routed into a voicemail box. I left them a message. Several hours later, I received a call back to reschedule our... service. I'm sorry, but no. This is not OK and not a way to run your business. I should not be the one chasing you down. I get that things happen, I understand that some things occur out of someone's control, but you don't wait until 5 hours after the scheduled service to try to reach out your customers. I had to take off work, I lost productivity of my own. There was zero consideration. They seem absolutely unorganized. Perhaps more expensive, but I'll stick with the larger, more reliable company(ies) out there.

VIEW MORE »VIEW LESS »

Excellent Carpet Cleaning, 4/24/2014

I had every room in the house cleaned for an excellent rate and the carpet looks brand new! The carpet cleaners arrived on time and I am very satisfied with the service.

Linked Review

aparna_ns

Reviews: 0

Absolutely irresponsible merchant

I purchased 2 livingsocial vouchers for a dela offered by JLS carpet. I set up 3 appointments with them. Nobody showed up for any of the appointments. I am extremely annoyed with these merchants and have wasted my money. PLEASE SAVE YOUR MONEY and DO NOT BUY services from these people.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

bekalynn

Reviews: 0

No show, no class

After waiting several hours for JLS to show up, we called and were routed into a voicemail box. I left them a message. Several hours later, I received a call back to reschedule our service. I'm sorry, but no. This is not OK and not a way to run your business. I should not be the one chasing you down. I get that things happen, I understand that some things occur out of someone's control, but you don't wait until 5 hours after the scheduled service to try to reach out your customers. I had to take off work, I lost productivity of my own. There was zero consideration. They seem absolutely unorganized. Perhaps more expensive, but I'll stick with the larger, more reliable company(ies) out there.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Cox0528

Reviews: 0

Excellent Carpet Cleaning

I had every room in the house cleaned for an excellent rate and the carpet looks brand new! The carpet cleaners arrived on time and I am very satisfied with the service.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

JojoinSmyrna

Reviews: 0

Thanks Jerry for excellent, professional service!

Prompt and professional. Service was great and rugs look brand new and no residual smell! Thanks Jerry. Joanne in Smyrna GA

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

1212333

Reviews: 0

Great job!

Jerry did a great job cleaning my carpets. My cats had misbehaved and the odor is gone! Thanks Jerry!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

parrotsdofly

Reviews: 0

Clean Carpets

Bought a groupon to have our carpets cleaned. They showed up on time, although it cost a extra $79 it still was 2x cheaper then what I paid before and the carpet was dirtier and look better. So overall it was worth it will use again and refer.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Eirdred

Reviews: 0

Best upholstery cleaning

I'have sofa and loveseat cleaned about once every 3 years. I wash chenille cushion covers in the machine regularly, so I skimp on getting the sofa cleaned. When I called JLS CARPET&UPHOLSTERY, the sofa frame was really quite spoiled. The technician, Jerry, had the cleaning equipment in truck and brought in a hose. He explained that his system, working from set-up in truck, instead of a portable canister, let him clean much more effectively,- more water pressure, etc. anyway, Jerry cleaned energetically, he really put himself in to the work, he just had a lot of energy. The furnitUre is still damp, but it looks cleaner than it has in years. I guess that's because of 2 things - good equipment and a dedicated, smart technician. Also was well- mannered and pleasant. Glad to have found this company and will request that technician again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Pitbulls24

Reviews: 0

Professional Service!

We get our carpets cleaned every. 3 months by us having 2 kids and a dog. We typically buy specials but no company was worth calling back. Our carpets are not bad but we do have soiling and spotting. When JLS came out what made me notice or my wife was the steam coming from the carpets. It was shades lighter just watching. I like to let contractors do there work but he made me and my curious on why the cleaning felt so different, this guy Soko was great! Request Soko!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

dogsrus14

Reviews: 0

Professional Guys!

Showed up on time, did more then expected for the dollar. Didn't try to upsell me like other guys, just simply explained process and delivered high results.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Jsanders47

Reviews: 0

New tile floor!!

First I have to give credit to this company, my overall experience could not have been better. My wife friend raved bout her carpet cleaning so we decided to give these guys a shot for cleaning our tile floors. When the guy came out it almost seemed as if he making excuses for why the tile might not get as clean, but it was not the case after, it looked brilliant. Buying the sealant was a no brainer. The difference was amazing. Thanks Terry.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Mitzy00

Reviews: 0

Great Tile grout cleaning

I had JLS Carpet cleaning and Upholstery do my Tile and grout cleaning. I was very impressed with the work. Jerry and Social did the cleaning. They were professional and courteous. Jerry took the time to explain what they had done on the first appointment. He told me the shower looks 60% better and when he comes back, to finish the cleaning, it will look 100% better. He was telling the truth. My shower looks 100% better. I never thought my shower and tile floors could look this good. My husband and I both say we will definitely use this

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

artemG

Reviews: 0

The worst company ever!!!

The worst company!!!Never seen such a BAD SERVICE ever!!!on my first appointment I was waiting for them for 4 hours and a technician called me around 9pm to tell me that he is 1 hour away from my house and asked me not to tell main office that he didn't show up and promised me to come next day which he didn't show up either.I called to the office and scheduled 3d appointment they didn't come again.I called office many times nobody picked up the phone.Next day finally I reached smn and scheduled 4th appointment but the service had never been done.To make story short after the 5th appointment my carpet still never been cleaned.I spoke to a manager who promised to call me back and he never did.Most unprofessional and disrespectful company I've ever seen.I would never recommend THIS COMPANY to anyone because they DON'T WANT YOUR BUSINESS!!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

wendilapes

Reviews: 0

Very Impressive!!

This was our first time getting our carpet professionally cleaned thinks to a gift voucher given to us by our daughter. We have a spot cleaner my husband normally use. Our carpet guy showed up on time tried to sell us on preconditioning, but after his ability to make sense of it all, we did it. He explained how over the counter cleaners are basically a temporary band aid, making your situation worse later down the line. It was very impressive watching the steam, what took seems like 20 mins maybe, was even more impressive. Simple, great job!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

CVKing

Reviews: 0

Not So Happy Holidays

Do not use this company. Apparently they are busy for the holidays and are too booked to provide good service. The fact that they were 8 hours late was enough for me to cancel had it not been for the Groupon deal I had already purchased. But the guy that is cleaning the carpet proceeds to argue with us on moving a sofa to get the spot underneath where something had spilled. They also gave excuses on why they could not get a couple of stains out. So basically they came out to spray our carpet with water. Thanks. The service itself was bad enough, but the unsolicited excuses about why it was bad did not help. This was not worth the half off discount from Groupon. You can't put a price on excellent service, and apparently good help is hard to find.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Atkin5

Reviews: 0

Best company I've used

Have used other carpet cleaning companies. These men were willing to move furniture for me. They were on time and got the job done in a reasonable time frame. They did even move furniture, which other companies were not willing to do. Cost was very reasonable, too.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO