We contacted Plants to completely redesign and landscape our front yard. The design process went well and while it took a while to get the installation scheduled, for the most part it went smooth.... The crew was professional and did a nice job with both the hardscape and plantings The problems started when some of the plants that were installed were sick and numerous plants either died or continued to look bad. Getting the rep to come out and address the problems has taken numerous phone calls and emails and often weeks before we get a call or someone comes out to look at the yard. It has been over a year and we still have dead plants and waiting to hear if they are going to be replaced. We just want the job complete and the yard to look like it was professionally done. Frankly for the past year it has looked like something I did myselfVIEW MORE »VIEW LESS »
The Plants team created an amazing, patio space for our historic office space, surrounded by a great plantscape and custom fencing. Every person who worked on the project was friendly and... engaging, and the workmanship is excellent. No way we could ever have planned, designed or installed without the help of experts like Pam, Joe, Juan and the rest of the Plants' team -– and we sure wouldn’t have had the patience or the expertise to get all the necessary permits. Oh! This will sound too good to be true: But the actual cost was even less than we anticipated. We’re only kicking ourselves because we wish we’d called Plants years ago. Thank you, Plants. You’ve made us really, really happy.VIEW MORE »VIEW LESS »
The staff at Plants Creative Landscapes is so great. From estimation through installation, the whole process was seamless and professional. Love the work, love the company. Couldn't be happier!
We recently had Plants LLC install a small flagstone patio, stacked stone wall and new garden bed in our back yard. Jeff was terrific to work with during the design and installation. The crew did high quality work and went above and beyond our expections. We would highly recommend this company if you are in need of landscaping services.
Pam, the owner of Plants LLC, has a wealth of knowledge about plants as well as great ideas about design. She was patient and responsive, working with me to come up with the right plan for my yard. While I didn't comparative shop, my impression is that this company is a little on the price-y side. But customer service is very good and the plants they installed are healthy and beautiful.
Pam came out to look at our landscaping needs in late March. She was great, easy to talk to, listened. She thought we had soil issues in our backyard and recommended getting it tested. We did using the company she suggested. She wanted to wait on the quote until the results came in. The results came finally came in towards the end of April. I emailed the results to Pam along with a followup email with no response. I'm very disappointed. Now months later, I have to start over. Since I have to give rating for Quality & Value, I have to put 1 star since I have nothing to go off of.
I had Jeff @ Plants LLC come over and clear out my side yard that was full of weeds and shrubs. Not only did his team clear the side yard, but they trimmed my bushes, edged my lawn, and cleaned up around my yard. Wasn't expecting that but was very satisfied with the extra work. Will use again for sure.
This company is awesome! When Jeff showed up to go over my needs, he was the same person who originally worked on our yard 10 years ago with a different company (now out of the residential business). He knew exactly what I needed and was so easy to work with. It feel like I got more than I paid for!
I've had lawn envy since I bought my house. This year, I finally had enough and called Plants LLC. Jeff did a wonderful job of planting trees in my yard and the neighbors. He also created a flower bed that covered over an irritating patch of weeds. I am now on the road to a decent front yard and plan to have them come back out to plant sod.
Pam and company exceeded my expectations in every way possible for my drainage, landscaping and irrigation issues. I used to call my backyard 'the swimming pool' but Plants, LLC did an amazing job. I loved their personal touches, attention to detail, design and execution. The best! Eve
PLants, LLC was retained to build a retaining wall and put in a drain in my back yard to prevent soil erosion. Also, to replace my side and back lawns with Fescue grass and put in some new shrubs. I received an estimate from Pam, the head of the conpany. Work was accomplished within the estimate and the quality of the work was excellent. The crew doing the job always arrived on time and was very easy to deal with. Since then, I have retained Plants, LLC to do the maintenane on my lawn, shrubs and trees. They are doing a great job. I would not hesitate to recommend them to anyone for landscape services.
We worked mainly with Jeff and he was very patient and responsive (we are first time homeowners) with all of our questions and changes. The actual installation was surprisingly quick and done exactly as we had discussed in the sketch. When some of the plants didn't do as well through the winter, Plants LLC was still responsive with their follow-up even though the installation had already been completed. We are very happy with them and will be using them again for our backyard this spring!
We asked Pam to answer many rounds of questions, modify quotes and to add expertise prior to deciding who to hire for our project. Pam was easy to work with and patient as we worked through the details we needed to feel comfortable to make a choice. The project was scoped out well, started on time and finished ahead of schedule. We are very happy with the project and would highly recommend Pam and the plants team!
Plants just completed a complete landscape in my front yard and installed sod in the back. They did a great job. Listened to what we were looking for and came up with a plan in our price range. The crew was hard working and able to answer my questions. I would definitely recommend them.
After getting estimates from numerous companies in our area, i selected plants, llc. and we are so glad we did. We are a new customer and have had our yard maintained twice, both times with excellent results. Pam is knowledgeable and so nice and helpful. if you are looking for an awesome landscape service, this is the one!!
I contacted Plants, LLC based on reviews here. Pam came out to discuss the job and was very helpful. After I diddn't receive the estimate within a week, I called to inquire. I was told there was a personal emergency and the estimate would be provided the following week. I never received the estimate and after two additional phone messages that were not returned, I decided I did not want to contract with this company.
We've had Plants doing the landscaping for our Decatur home for several months, and we are very pleased. We have them doing general lawn work (mowing, trimming, etc) once a week during the growing season, and they are doing nice work with a lawn that has not received the love it needed in the years before we bought the home. On the one occasion where we had some concerns about the landscaping that had been done, Pam (the owner) came out personally to meet with us, and revised the landscaping plans going forward to address our concerns. We also hired Plants to install a new irrigation system. We've only had it going for a few days, but the crew that Plants hired to do the install did a wonderful job and we are very pleased.
Pam and her crew completely re-did my front yard in Decatur in 2010. I would consider myself a tough customer with high expectations. Plants exceeded them. The yard is GORGEOUS. The work, including transplanting several old plants, dozens of new plantings, and extensive new hardscaping, took less than two weeks. Pam communicated clearly and timely with me throughout the process: no surprises. As to the unforeseen issues that crop up in any big job, Pam always presented a solution, not just a problem. She came in under budget and on time, and was extremely pleasant and professional throughout. Her crew worked hard, showed up on time, didn't disturb the neighbors, and cleaned up daily. During the planning process, Pam took careful note of budget, taste, plant preferences, etc.; and was patient with revisions and tweaks. Follow-up has been helpful and prompt on every issue (how to re-set sprinkler system, best weeding practices, etc.). Pam's also been free and helpful with advice about flowers and shrubs not under her care! I recommend Plants, LLC and Pam without hesitation, and have passed along her credentials to several friends and neighbors.