Reliable Heating Air Plumbing & Electric House Cleaning Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

1940 Hy 85Fayetteville, GA 30214   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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New HVAC Installation, 5/19/2015

I am very pleased with the new Trane A/C system that Reliable Heating & Air installed at my house. The installers, Dustin and Garrett, exceeded my expectations. They did an excellent job from... beginning to end. They were very knowledgeable and explained the options for conditioning the air at my house. The quality of the installation is superb. Also, Dustin and Garrett left everything in a clean and neat manner. Thank you for great service.

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Great Job!!, 5/15/2015

I have heard of this company for years but never tried them. Very good customer service from end to end. Ted was our in house specialist, he made our family feel at easy. Helping us understand our... needs, needing not only a new HVAC system but a water heater...Thankful noticed we had a serious problem. Tony installed our WH, he was very professional and clearly stated what he would be installing. The heat pump was installed today by Jason and Josh...I enjoyed their interaction with me and they both took the time to listen to my concerns and answered with great passion. They clearly enjoy working for this company and this industry. Thank you all for making this experience, though costly, a pleasure.

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Videos & Photos

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Video (2 videos)

  • 2

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

DaveK2009

Reviews: 0

TOP OF THE LINE COMPANY

I called Reliable to install whole house surge protection. Before installing, the technician pointed out that my service panel had many loose breakers and was a potential fire hazard. So I decided to replace the panel as well. Terry and David did a superb job and the entire process was done quickly. They even installed a neat metal box outside where the TV cables come into the house, to cover the surge protectors from the weather. We also used Reliable to install TWO new Trane heating and AC units two years ago. Dan Jape and his crew are excellent, and I continue to recommend them to anyone who asks about electricians, and HVAC. You will enjoy doing business with Reliable. Dave K.

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More Reviews

etbrown

Reviews: 0

New HVAC Installation

I am very pleased with the new Trane A/C system that Reliable Heating & Air installed at my house. The installers, Dustin and Garrett, exceeded my expectations. They did an excellent job from beginning to end. They were very knowledgeable and explained the options for conditioning the air at my house. The quality of the installation is superb. Also, Dustin and Garrett left everything in a clean and neat manner. Thank you for great service.

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  • Service
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AdamBrew

Reviews: 0

Great Job!!

I have heard of this company for years but never tried them. Very good customer service from end to end. Ted was our in house specialist, he made our family feel at easy. Helping us understand our needs, needing not only a new HVAC system but a water heater...Thankful noticed we had a serious problem. Tony installed our WH, he was very professional and clearly stated what he would be installing. The heat pump was installed today by Jason and Josh...I enjoyed their interaction with me and they both took the time to listen to my concerns and answered with great passion. They clearly enjoy working for this company and this industry. Thank you all for making this experience, though costly, a pleasure.

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  • Service
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GizmoH015

Reviews: 0

Great service

Our installation technicians Fernando and Gary P did a great job. They were curteous and very professional. Our installation was complete in 2 hours.

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srgarten

Reviews: 0

A+

I had my heat/ac system replaced by this company today and cannot recommend them highly enough. From the initial call and quote (Ted Burge) to the on time and orofessional installation (Johnnie Henson and Eric Schoener), I was very pleased.

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Macra_31

Reviews: 0

Damaged my house, and still not repaired?????

I have spent thousands of dollars with this company--having two complete HVAC systems (5k each) installed in my house in two years, as well as various other plumbing work (see my prev. review). When my new AC unit was turned on for the first time this year, it leaked a great deal of water down from my attic, through two floors in my house, and caused a large amount of water damage. I called Reliable, who sent a technician out. The technician could not find the problem, but instructed me to "leave it running so the next guy could find it". Apparently, it took a smaller person to fit into the space where the faulty drain was located. He took photos and assured me that Reliable would take care of any damages. Several days later, while water was still dripping through my house, a technician came out and fixed the incorrectly installed drain. He again assured me that someone from management would call me to take care of the damages to my house. (I will mention that the technicians are nice, professional guys and Reliable's management gives them a bad name.) Weeks have gone by now, and every time I call to discuss getting the damage to my home fixed, I am told that "someone will call within 24 hours". I now have mold growing in my house, and have to file a claim with homeowner's insurance to get it fixed. Update:5/20/2015: Archer restoration tore out the walls of my house 2 weeks ago, but have not fixed the damage. They're still submitting "estimates" to Reliable.

Reliable Heating Air Plumbing & Electric replied on 05-01-2015

It very much upsets me we went from this review you wrote last year to this new one.

Excellent Service

I had a complete heat/AC system installed in my home. The person who came to do the quote was very knowledgeable and professional. He answered all of my questions and gave me a written quote the same day. I had to wait a few days for the installation, but when they came out they did the whole thing in less than a day. The price was competitive and I got a good deal on financing. I did have a malfunctioning pump, which switched my heat off on Christmas eve. I was able to get my unit working again, but there was a technician willing to come to my home Christmas morning to take care of this warranty issue. I am glad he didn't have to come out, but he did show up bright and early the next morning and took care of the warranty issue at no cost. I am very happy with the product and level of service I received from this business, and I will definitely call them when it is time to replace the other units in my house.
I am not sure who dropped the ball on getting our insurance company out to do the needed repairs but I will find out and have them call today. I do apologize the drain backed up and leaked. It sounds like it worked for a couple of years and then clogged. This is why we have insurance and someone will be back with you right away. We will stand behind this just like we do everything we do. Dan Jape, owner.

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christinec

Reviews: 0

Exceptional Service From Thomas Spires

I'd like to award an A++++ to Plumber Thomas Spires of Reliable Plumbing, who came to my home to diagnose a problem involving "water hammer" of my pipes. The problem had been misdiagnosed by a previous plumber, but Mr. Spires immediately put his many years of experience to work. He quickly located the cause, and also discovered a small gas leak near the water heater, which he expertly repaired. I highly recommend Reliable Plumbing for its flexible appointments and the knowledge of an experienced plumber like Mr. Spires. I will definitely use this company again for any future plumbing needs.

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brucegb

Reviews: 0

Great company

My hot water tank was replaced by technician Roy Elrod from the Reliable's Woodstock location. He did a great job and was friendly and professional. I would highly recommend him and Reliable for all plumbing ,HVAC and electrical services.

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debmarkland1

Reviews: 0

Helpful and Friendly

We needed a few small electrical projects done, and Reliable returned our phone calls right away. Came when scheduled. And the two technicians, Jake and Eric, were very helpful and efficient.

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Bradleydeb

Reviews: 0

Definitely Reliable and Quick too!

Thanks to Reliable technicians Sam Hodge and Jeremy McClain, we are ready for the summer and winter! Also, thanking Tim McWaters for the thorough consultation.

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rbeck70

Reviews: 0

Extremely Knowledgeable Technicians!!!!

I just had my heat & a/c system replaced today. These technicians answered all my questions and really educated me on how the system works, what kind of sounds I'd hear, I mean they went above and beyond explaining everything to me. They were very polite and had all the tools needed to complete the job in 4 hours! Thanks to Jason Thomason and Milo for a great job today. I'm very confident that the job was done correctly and that I won't be seeing them back for a long time, which is a good thing!!!! Ms. Beck

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javanut48

Reviews: 0

Reliable is RELIABLE!

We have called on Reliable several times over the last 3 yrs. They put in a new hvac system, new water heater, replaced all of our plumbing fixtures, replaced electrical fixtures, wrapped our pipes with insulation, installed our gas stove and a dishwasher, and today installed our front-loading washer and dryer. Glen and Matt installed the rigid duct work for us. As always, the Reliable technicians were on time, extremely knowledgeable and courteous, and discussed and addressed every concern that I had. At the same time, we had Reliable electricians Tyler and David upgrading our electrical for the dryer and installed a whole-house surge protector. All four gentleman were gracious, professional, courteous and did an excellent job. The jobs all came in on quote, as always. We have never regretted calling on Reliable for any service, and we plan to do more business with them regarding insulation and crawlspace encapsulation. Also, we have our hvac maintained with Reliable twice a year and everything is running smoothly. Thank you Reliable!

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Kudzu_everywhere

Reviews: 0

Professional, prompt, knowledgeable

We had two HVAC systems replaced, the quality of work was excellent. With combined 50 years + experience Crew lead Chuck with Johnny J. arrived on time and work completed same day. Reliable truly demonstrates the meaning of honesty,integrity, quality and service. They answered all our questions respectfully and honestly. Truly best in class and would use them again.

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peachtreenorcross

Reviews: 0

Exceptionally thorough air vent cleaning

Today, we had Reliable clean our vents/ ducts for a basement and attic HVAC unit. We were exceptionally satisfied. Randy & Randy were on time and thorough from start to finish. Booties were used the entire time they worked in the house. All ducts were thoroughly cleaned. Both supply & return ducts were cleaned (unlike another company that only did one). Grills were all cleaned. Camera pictures showed before and after. Clean up and vacuum were appreciated. It took almost 6 hrs to complete the ducts for 2 systems, and I believe this reflects their thoroughness. (A previous company spent only a fraction of time). We were very satisfied and recommend this service to others. RELIABLE

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jhmason2

Reviews: 0

Professional, prompt, knowledgeable

I have been putting off replacing two HVAC systems. They inspected, quoted, replaced professionally. J. Mason, Sandy Springs, GA

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KudzuReviewer220

Reviews: 0

Highly Recommend This Company

If you are thinking about getting a dryer vent replacement from these guys: do it. I had mine replaced in the fall. I had an issue with it this winter when condensation caused a water stain on my ceiling under the tubing. I called Reliable and they came out to inspect it. I had two people doubt that it was from my dryer vent, and I had just about accepted the fact that Id have to shell out the cash to hire a plumber to come rip up my ceiling and get to the bottom of the issue. But then Matt Oglesby and Belter Flores came to look at it, one last time. The dryer vent is in a terrible location, and it seemed that there would be no way to figure out what was going on without cutting into the ceiling. But Matt took it upon himself to crawl into the dark, cold area above my ceiling to look at it for himself. This kid it determined, and an awesome employee if I've ever seen one! He got filthy, but got the job done. Matt and Belter took a few hours to ensure the job was not just done, but done well. I am so appreciative of these two guys, and I highly recommend Reliable Heating and Air for any dryer vent issues. Because of their warranty and service guarantee, I got my problem fixed and didn't have to tear up my ceiling in the process. Thank you!!

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Videos

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Dan and Daniel Jape