Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com » View Website »

1940 Hy 85Fayetteville, GA 30214   map »
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Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Hours of Operation

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Great company, 8/27/2015

Had complimentary seasonal service on furnace A/C system performed by Shawn Ramey today. Very friendly, professional and neat. Would highly recommend both Shawn and Reliable.


Great service, 8/24/2015

Chastidy did a very thorough job with my bi-annual maintenance service. Good people, highly recommend.

Videos & Photos

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Video (2 videos)

  • 2 2

  • 2 2

Photos (22 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Chris Gleaves - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager


Dan and Daniel Jape

Linked Review

GraysonBill

Reviews: 2

First System Checkup

My service technician was Henry Lawrence and he did a great job. After a long day, he was still friendly and very courteous. It was a hot day to be checking out the heating for fall!!

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More Reviews

judjones

Reviews: 3

Great company

Had complimentary seasonal service on furnace A/C system performed by Shawn Ramey today. Very friendly, professional and neat. Would highly recommend both Shawn and Reliable.

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Ronnie92

Reviews: 1

Great service

Chastidy did a very thorough job with my bi-annual maintenance service. Good people, highly recommend.

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jeffreyahill

Reviews: 1

Satisfied Customer in Roswell

Torri completed the installation of our new ground floor AC system today . . . on a Sunday. He was very communicative and explained to me each action he was taking, just to make sure I was satisfied with his work. I realize that questions from homeowners can often be a distraction to the technician, but not Torri. If I ever need additional work, I will ask for Torri. He is the best!

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Jack_Mc

Reviews: 2

Never disappoints, three years and counting...

From Dan Jape's first visit three years ago, when he sold us the new HVAC system, to Lawrence Overstreet's visit today (and all the other bi-annual service calls in between), this company never fails to impress. The dispatchers know where the trucks are at all times, the call center has been open whenever I have called. The technicians call to let you know they are on the way, and are professional when they arrive. It's pretty clear that this is a well run business, with happy employees who want to do a good job, and who are well rewarded for doing so. I wish the rest of the country would wake up and follow this age-old, successful, AMERICAN business model...

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ATLJC10

Reviews: 1

Best Service Ever

Lawrence Overstreet came to my house last week and I am very happy with his work. I just moved to my new house so I wanted a check up on the heating and air. He took the extra time to go over all of my units and show me what was needed and how he was going to help protect my old system so it will continue to working well. He was very polite and professional. I will be requesting Lawrence anytime I have an issue. Thanks Lawrence!

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wgsuggs

Reviews: 1

Great Technician

I use Reliable H&A to service our HVAC system. I have always received professional service but I want to acknowledge the tech that recently performed or routine maintenance. Lawrence Overstreet was a pleasure to work with. He was courteous, professional and knowledgeable. I will request Lawrence in the future.

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dontcontactme

Reviews: 1

Very Affable Staff

I cannot recommend this company but the staff really want to do well. My last service by Lawrence Overstreet (5 star employee) was professional, courteous with a passionate wish to win back my business. Also a shout out to Kaine who was kind enough to help me at an improvement store when I was looking lost.

Reliable Heating Air Plumbing & Electric replied on 08-12-2015

Thank you for your comments and feedback. We are extremely pleased with the employees we have assembled that make up our company. Lawrence was originally hired out of tech school and then he attended our in-house training class for technicians, which gives them the hands on knowledge a tech needs today to do a first class job. Trade schools only go so far in prepping a person to be a well rounded technician as the schools lack the ability to give a student the hands on, in-field training needed. We have an in-house training facility and NATE certified instructors on staff to work with and train techs like Lawrence. I decided a while back that it would be better to recruit techs that are polite, neat, well spoken, drug free, intelligent, honest and hardworking and teach them the finer points of being a tech rather than try and hire seasoned techs from a competitor, as often the older experienced techs are set in their ways with bad habits and do not adhere to the standards we require. It is my goal to be able to provide fast service to our maintenance customers and to do this, we have had to hire and train many more techs, as we have more and more customers that want our service agreement every day. We are offering a new plan that offers our customers 365 day a year tracking/monitoring of their HVAC systems and we will be able to actually be proactive and tell our customers ahead of time that their system needs adjustment or repair and we will be able to predict a complete breakdown before it occurs and leaves a customer without heating and cooling. No other company in the state can offer this service and we are committed to having the best service experience available. I am also proud one of our plumbers helped you out in a big box store as they can be confusing and you never seem to be able to find help when you need it. I am not sure what you meant about not recommending us, but let us know and I will fix whatever it is. It is frustrating when someone is upset and they never let you know what happened and just go away mad. Please call customer service manager Mark Wall and he will address any concerns you might have. It looks like from your screen name, you do not want to be called and we respect that. Thank you for your business! Dan Jape

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lbloom

Reviews: 1

Reliable is Great

I had a great experience today with Reliable. The technician Lawrence Overstreet was very thorough and explained everything he was going to check on our units. Good job.

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Aerod19

Reviews: 1

Great!

Nice folks, good service! Our recent technician visit from Lawrence Overstreet for an annual tune up was quick and thorough. He also gave a great recco on some services we might want to consider since we have a newborn but didn't pressure us into making a decision right away. Thanks Lawrence!

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frankiej

Reviews: 1

Thank For a Great Job Billy!

I recently had Reliable do an inspection of all the electrical and install light fixtures etc.in a codo that I had purchased. I have used Reliable before and have always been super pleased with how that handle all the details. On this particular occasion, Billy Cunningham from Reliable went over and above the call of duty. His professionalism and quality of work was excellent. He was the best! @1102

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CurwtonFamily

Reviews: 1

Good work

Big Thanks to Lawrence Overstreet, the technician, who repaired our A/C unit. We were made aware of a dangerous situation, that nevertheless, was easily and affordably fixed, thanks to him. Reliable Heating & Air lives up to its name and promise and reputation. They have earned our trust and loyalty.

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himssc

Reviews: 1

lawrence overstreet

we had an excellent experience with reliable heating & AC. Lawrence Overstreet came in and took the time to explain what he was going to dao and why he was doing it,this gave my wife total peace of mind

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Burke67535442

Reviews: 1

Excellent service experience!

Thanks Lawrence Overstreet and Reliable for a great service experience today on our HVAC system. We purchased our systems from Reliable a couple years ago and have been making use of the service plan to make sure our units stay running in tip-top condition. We were delighted to have Lawrence service our system today and found him to be very pleasant, knowledgeable and willing to teach us about each step of the process. Thanks again Lawrence!

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ffenn123

Reviews: 1

Was very impressed!

Had the pleasure of meeting Andrew Vaughan. He took care of a electrical issue that i needed asap!. He got there at a good time, did a excellent job, stood behind his work and waited until the power company restored power to the house. Keep up the good work Andrew!!!

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Germanshield

Reviews: 2

Great service

Just started my maintenance plan. My tech, William, was very thorough. He walked me through his procedures and didn't skimp on the advertised offerings.

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Videos

Photos

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Album: Various
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Dan and Daniel Jape