Ackerman Security Systems - Norcross, GA - Home Security Services

Ackerman Security Systems

(770) 872-4655 View Website »

1346 Oakbrook DrNorcross, GA 30093

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Ackerman Security Systems - Norcross, GA - Best Of 2015 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2015 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2014 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2014 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2013 - Kudzu.com Ackerman Security Systems - Norcross, GA - Best Of 2013 - Kudzu.com

Business overview

Ackerman Security Systems - Norcross, GA - Portrait

Ackerman Security Systems has been installing, monitoring and servicing residential security, fire, camera and card access systems in Atlanta for over 40 years. Ackerman owns and operates the only U.L. and CSAA Five Diamond Certified monitoring center in Atlanta. Ackerman's rate of $18.95 per month includes burglary fire and medical alert monitoring for residences. And you can use your existing equipment and save money by switching to Ackerman for FREE. If you are installing a system in your.. home or business, they use the latest technology-including wireless monitoring, touch screen and virtual keypads and remote video options. Contact Atlanta's premier security provider at 770-872-4655.

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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Commercial

  • General Business Systems
  • Offices
  • Restaurants & Bars

Devices & Products

  • Full Security Systems
  • Home Surveillance

Services

  • Security Consulting
  • Security System Monitoring

Features & Systems

  • 24-Hour Monitoring
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

CSAA Certification, U.L. Certification, Honeywell Authorized Dealer certification, and CAHP Certification.

Hours of Operation

  • MON
  • 5:00am
  • 11:00pm
  • TUE
  • 5:00am
  • 11:00pm
  • WED
  • 5:00am
  • 11:00pm
  • THU
  • 5:00am
  • 11:00pm
  • FRI
  • 5:00am
  • 11:00pm
  • SAT
  • 5:00am
  • 11:00pm
  • SUN
  • 5:00am
  • 11:00pm

* 24-Hour Service Available

Payments Accepted

  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1967

Documents

[PDF] Ackerman Comparison Form
[PDF] Customer Testimonials
[PDF] Home Invasion Safety
[PDF] Personal Safety
[PDF] Pet Safety

Languages Spoken

  • English

Reviews

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Referred & Will Be Referring!, 2/09/2016

A friend referred us to JW Bampton with Ackerman Security and we very glad he did. JW was professional, prompt and precise with exactly what we needed. We never felt rushed or pressured to buy... anything we did't feel we needed. We will definitly be referring our friends to Ackerman as well. We highly recommend JW Bampton as well.

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Best in Town!, 2/05/2016

I have had Ackerman Security for about 15 years and think they are the best in terms of home security. They call within 30 seconds if the alarm goes off. They make set-up and installation super easy,... and everyone is so friendly and helpful! Jasheika is outstanding, super sweet and extremely knowledgeable, and she'll make you feel comfortable with your decisions. I can't recommend Ackerman enough for your security needs!

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Blogs

View More »

Defend Your Home Against 3 Common Tools Burglars Use

Statistics show that almost two-thirds of all home burglaries involve forced entry. You might not have ever thought about it before, but burglars use some of the same common tools to force their way into people’s homes through front doors and...

READ MORE »

Videos & Photos

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Photos (12 photos)

  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - Keep a Watchful Eye on Your Homeó Even When Youíre Not There
  • Ackerman Security Systems - Norcross, GA - Smart thermostat control: maximize comfort and energy savings
  • Ackerman Security Systems - Norcross, GA - The Cat did it.
  • Ackerman Security Systems - Norcross, GA - With Total Connect I canít get away with anything.
  • Ackerman Security Systems - Norcross, GA -
  • Ackerman Security Systems - Norcross, GA - Control your system via a virtual keypad using any browser on a PC, or via SMS on a PDA/cell phone.
  • Ackerman Security Systems - Norcross, GA - You operate your system by entering your security code at the keypad.
  • Ackerman Security Systems - Norcross, GA - Professionally installed, monitored carbon monoxide detectors can save lives.
  • Ackerman Security Systems - Norcross, GA - Remote services, security system, lighting, climate control and video
  • Ackerman Security Systems - Norcross, GA - Jim Callahan, President for Ackerman Security Systems in Call Center at Ackerman Corporate HQ.
  • Ackerman Security Systems - Norcross, GA -


Smart thermostat control: maximize comfort and energy savings

Linked Review

Ackerman Security Systems - Norcross, GA -  SAL6966

Reviews: 1

Satisfied customer for 15 years

We have been customers since 1999 when we bought our house and Ackerman installed a Destiny system. I have always been pleased with their service as we have never had any major problems with our system. Ackerman has always been very reliable and now has come through again. Dave Hendrix came out last week to assess the situation with regards to our old system and the AT&T U-verse that we now have for phone and internet. It was obvious that we needed to upgrade and he was very knowledgeable and professional throughout the process. He promptly got us set up for an installer to come out this week so we would not be without home security for long. This morning, Pete Rodgers came out right on time and installed everything with the same professionalism and knowledge that seems to be the norm for your employees. He made sure everything was working before he left, answered my questions, and helped me run a test arm/disarm. Afterwards, David was back out to make sure everything was done correctly and that I was satisfied. Impressive. It seems that companies concerned with customer service and satisfaction are few and far between these days. I have found Ackerman to be the model that other companies in any industry should follow. Dave Hendrix and Pete Rodgers are an ideal representation of a company that is committed to excellence and I appreciate their expertise and commitment to providing great service. I will highly recommend Ackerman to others.

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More Reviews

Ackerman Security Systems - Norcross, GA -  KevinParker01

Reviews: 1

Referred & Will Be Referring!

A friend referred us to JW Bampton with Ackerman Security and we very glad he did. JW was professional, prompt and precise with exactly what we needed. We never felt rushed or pressured to buy anything we did't feel we needed. We will definitly be referring our friends to Ackerman as well. We highly recommend JW Bampton as well.

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  • Service
  • Value

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Ackerman Security Systems - Norcross, GA -  leschreiber

Reviews: 17

Best in Town!

I have had Ackerman Security for about 15 years and think they are the best in terms of home security. They call within 30 seconds if the alarm goes off. They make set-up and installation super easy, and everyone is so friendly and helpful! Jasheika is outstanding, super sweet and extremely knowledgeable, and she'll make you feel comfortable with your decisions. I can't recommend Ackerman enough for your security needs!

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  • Quality
  • Service
  • Value

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Ackerman Security Systems - Norcross, GA -  Gdoty01

Reviews: 1

Awesome service!!!

Establishing my service was so easy. Roy K. came to my home, was honest about the current offers and seemed genuinely interested in the safety of my home. I would definitely recommend Ackerman Security.

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Ackerman Security Systems - Norcross, GA -  Tiffy436

Reviews: 1

Great Service!

My experience with Ackerman has been wonderful. Nell, my initial security consultant was very informative and suggested I use the system already in place in my home. She did her best to keep costs low and was not pushy about adding any features. I was very impressed with her knowledge, especially in comparison to a previous company I worked with. Dan, my technician, was very professional and worked a miracle in my old system. We really had no idea what we would be working with, but he was able to get all the equipment working that was installed with the previous owner of my house. He was very patient, and he explained how to work everything until I was comfortable. He was also very sensitive to cost, and he did not try to sell additional features. Overall, I am very satisfied with the service I received.

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Ackerman Security Systems - Norcross, GA -  chang06

Reviews: 2

Great service

Prompt service, great customer service (both salesperson and tech). System working great so far. No complaints at this point.

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Ackerman Security Systems - Norcross, GA -  Timkoss

Reviews: 1

Buyer Beware

Beware of the annual renewal policy! It cost me $200+ to cancel my service because I had forgot about the 60 day notice before your policy automatically renews Annually. I have been a customer for almost three years now and I thought was in the clear from any committments. Our system was damaged by a power surge, and the service group is professional but expensive. ACKERMAN quoted me around $1000 to fix. I got a Quote from Jackson EMC to replace my system for half the price without any contracts. I called ACKERMAN to cancel and they informed me of my $200 cancelation fee, then proceeded to tell me they would match the quote by JEMC. I don't care for people who conduct business like that. To top it off, after our system went down ACKERMAN never called until a week later to inquire about the system being offline. And it was about two months that they had absolutely no problems billing me for service that isn't being provided when my system was down till the day I cancelled with a parting gift of $200 cancellation fee. Oh wait, they don't stop your monthly billing for service (which they haven't provided for months now) because they need a letter from me releasing them from liability. What kind of scam is this. What about an obligation to provide a service that someone is being forced to pay for?

Ackerman Security Systems replied on 12/11/2015

The estimate you received from the security consultant was based on your request to get the maximum price for replacing the major parts of the system due to a power surge. If the only part that needed to be replaced was the master control, the actual repair cost is a fraction of the amount.

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Ackerman Security Systems - Norcross, GA -  Juleez01

Reviews: 1

Thankful for Peace of Mind

JW Bampton sold us our system and very quickly saw to it that it was installed before we left for Thanksgiving. It was such a relief to know that our home was secure while we were out of town. I will strongly recommend JW Bampton and the install team at Ackerman Security! Thank you for giving us peace of mind this Thanksgiving!

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Ackerman Security Systems - Norcross, GA -  aprilynne

Reviews: 1

great install job

they did a great job so far. they were professional. they were on time. we didn't feel pressure at all.

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Ackerman Security Systems - Norcross, GA -  asc123

Reviews: 1

Great Service

Monette Baldwin and Andy Love, what a great team...! Quality service and professionalism from both.

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Ackerman Security Systems - Norcross, GA -  9JAYHANUMAN

Reviews: 1

Great people. Great service!

Monette Baldwin was a great consultant helping me select my security system options and she got it installed right next day. Also Jason was a great technician .

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Ackerman Security Systems - Norcross, GA -  Security007

Reviews: 1

Best Security Ever!!

Ackerman Security is the best security company ever. My experience has been awesome. I've dealt with Ronnie Wells, and he's very professional and customer relations skills are outstanding. I would recommend it to everyone. They know how to treat their customers with respect and customer service. Kudos to Ackerman Security.

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Ackerman Security Systems - Norcross, GA -  aglbox

Reviews: 2

Just terrible - all around

I had so many issues with Ackerman ranging from install to billing and in the end there was just no ample response from Ackerman with no one to speak with. You're much better off going with one of the smaller Alarm companies that actually take pride in what they do and provide for a much better customer experience.

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Ackerman Security Systems - Norcross, GA -  Jordyn3013

Reviews: 1

You can't go wrong with Ackerman

Karen is Honest and caring..thanks Karen..I trust you!!!!I have dealt with a lot of shady salespeople...You are the best!!!!

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Ackerman Security Systems - Norcross, GA -  mjlatl

Reviews: 3

another satisfied customer

Todd Hudson with Ackerman made the process easy and delivered a great system. I compared and chose Ackerman based on design of the system, equipment and price. Not the cheapest, but an established company with excellent service.

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Ackerman Security Systems - Norcross, GA -  JoyceKing2

Reviews: 1

Juan was great today!

Juan was very good with all the information on the Ackerman Security System. I choose the best! Ackerman!!! :-)

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Smart thermostat control: maximize comfort and energy savings

Displaying 1-1 of 1

Blogs

Defend Your Home Against 3 Common Tools Burglars Use

Statistics show that almost two-thirds of all home burglaries involve forced entry. You might not have ever thought about it before, but burglars use some of the same common tools to force their way into people’s homes through front doors and windows. Three of the most common tools that burglars will use include screwdrivers, crowbars, and hammers. More important than knowing what tools...

Read more »