We are the Garage Door Professionals for Marietta, Alpharetta, and the surrounding areas, why would you want to pay franchise prices when you can pay builder prices? Our garage door company is the choice to call for all of your garage door needs. We pride ourselves in our craftsmanship and excellent customer service. We service the Cobb County area, all of metro Atlanta, and North Georgia with over 20 years experience.
IDC Garage Door LLC repairs sells, and installs many major brands of.. high quality garage doors, carriage doors and openers, commercial or residential. We offer the best price on all doors, garage door openers, key less entry pads, replacement remote controls, springs, rollers, garage door repair or garage door replacement. We do sales and service on Door Link, CHI, LiftMaster, Chamberlain, Wayne Dalton, Clopay, Sears Craftsman and Amarr products. We also offer carport enclosures.
Let 20 years of garage door experience go to work for you and let the experts at IDC Garage Door LLC keep your door on track and running smoothly.
2012, 2013, 2014
We have Workmans comp and Liablity Insurance. 21 years in Atlanta. Serving Atlantas top custom builders and remodlers along with homeowners.
* 24-Hour Service Available
We offer several garage doors that are part of the 30% IRS tax credit for being energy efficient.
Want to take this time to thank IDC Door for coming out at the last minute to repair our garage door so we could make our home safe for the night . Thanks guys .... I highly recommend this company.
These guys replaced a door for me about 7 years ago. I got just the color and options I wanted and it was installed maybe the day after I called them. Fast and great value! I called them this week... because it was having an issue closing. It is a quality door and was installed properly, so no worn out parts. Turned out to only need a minor service. Fast and great value again!VIEW MORE »VIEW LESS »
Don't even waste your time calling another company. This one is totally trustworthy. The first company I called tried to tell me how outdated my 11 year old doors were and wanted to charge me $2000 for new doors, motors, etc. IDC identified exactly what I needed during the initial call (Suzanne is awesome!) and Nathan (also awesome!) had my door repaired the same day. I wish all vendors were this pleasant and honest!
IDC provides a great service for my garage door needs. They have helped my preserve my wooden door. My house is 22 years old with a very heavy wooden door. I have had problems with rot on one of the panels. The replaced the panel for me and my door is as good as new. They also replaced the motor and the springs. They always come quickly whenever I call for service. Great company!
I just had my garage doors done by IDC.I LOVE them!! Nathan and Susanne were so pleasant to do business with, very pleasant, personable, professional and just down right nice people. If you are looking to update your garage doors, they are the ones to call!
Sue it was a pleasure to work with you. Your new doors look great and I can not wait to put some pictures of them on Kudzu and our website.
I made an appt., the tech arrived right on time, quickly analyzed my situation, gave several options + costs, did the work right then, paid via credit card for the best price I have seen, and I am left with 3 perfectly functioning garage doors and openers! Finally I found someone who knew what they are doing! I definately recommend IDC to anyone who wants the job done right and professional!
Thank you for the great review, we try to leave every customer happy with our service.
IDC went out of their way to help get my rental home serviced. They handle multiple courtesy calls with ease, and responded very quickly. Susanne was wonderful and very patient. You just can't go wrong with IDC!
He came within one day and I didn't have to be home for the work to be down. I am a return customer and he is very trust worthy. He is honest and will only recommend what you actually need done. Nathan is able to explain the work that needs to be done in a say so that anyone can understand. The price for the quality of work was very reasonable.
Nathan showed up on time, and replaced our garage door springs quickly and efficiently. The price was right, and the service was excellent. We will definitely refer them in the future.
IDC Garage Door was referred to me by my neighbor after I had had a bad experience with a larger national company. I called and the phone was actually answered by a live person and I didn't have to go through a hundred options to only end up on someones voice mail. They were friendly, knowledgeable and I felt they cared about my needs. Nathan came out and showed me how to do a few things myself that I had always paid the other company to do. Wow! I felt it was not about money with them but about educating me and earning my trust and therefore earning my business forever! Thank you IDC Garage Door your the real deal!
I had a problem,I have a rental building with sections ia rent to different clients.I inherited this after my parents had passed away. On a friday one of my guys called and said his door was stuck and would not come up.Problem:he is a landscaper and this would have cost him a day of work.I didn't know who to call so i looked up IDC doors they were in the same county.I called talked to Susanne explained my situation she had Nathan come by within a couple of hours! He got the door working and that let my guy get back to work.He explained some things I could do to help service my doors. These are the kind of folks I want to do bussiness with!!
All i can say is MR. Webb is the MAN. I call on Mr. Webb to install my doors after i moved into my new house. He was very professional and really knew the business. I can say that he really cares about what he is doing and who he is doing it for. I will and have recommended IDC Garage Doors to all of my friends and family.
Nathan put in a garage door openers in my garage, Did not put backup battery in system. When I realized he failed to installed it called and ask to him make good on what I paid for. After weeks of asking he finally came and did what he need to do, but the attitude he had was awful. Did not even acknowledge my presence like it was my fault he has to right his wrong. This is very poor customer service.
Nathan went out to see this customer because their cable had come off of their garage door. They told Susanne that Nathan had put a Battery Back up garage door opener in over two years ago and it did not have a battery inside of the opener. Susanne was very surprised that this had happened and they were just calling about it two years down the road. But she did not question it she told them Nathan would bring a battery out when he fixed their door that the cable had come off of. When Nathan arrived at their house he discovered he did not have a working battery on his truck. After he repaired their garage door and they paid for the service to do so, he told them he would bring one out to them, that Susanne would call and set up a time with them. With in an hour of Nathan leaving they called Susanne to see when he was coming out. She apologized for Nathan not having a battery and told them that she could do one of two things. Either put it in the mail to them that day or set up a time for him to bring it out. They said they wanted him to bring it out. She said that was fine. She explained to them that she tries to schedule him in the same areas or close to it with gas prices being so high and because they are in Stone Mtn that she would work it in when he was at his supplier that is in Duluth since his office is in Marietta. They said what if that takes 6 months. She explained that it would not be that long by any means. She calmly explained how she works his scheduling all three times that they called her back that same day to see when he would be out to their house. She then explained it to them the next day and then again two days later. She told them he would be out this week. They then sent her a threatening email saying that IDC had cheated them and it better be handled by Monday or else! Susanne remained calm with them each time they spoke, she did not reply to the threatening email and she told them on the phone that she would not be draw into and argument with them. She also told them that Nathan and she had every intention of bringing them the battery and that Nathan never questioned what had happened to the battery to begin with that he took their word that there was not one in side of the opener from two years ago. She sent them an email and called them on Monday to let them know that he would be out with the battery on Thursday. He showed up at the time that was given and put the battery into the opener. The homeowner never came out of her house she just stood inside the door looking out at Nathan. He installed the battery and left she never came out to speak with him. When he was done he left to go to his next job. So I am confused about the awful attitude comment.
My garage door would not open and I was trapped. Called IDC for help. They were here at their appointment time. Explained what was wrong with my door and promptly repaired it. I found their pricing very reasonable and will definitely recommend them to my friends and family. My 12 year old door works like new.
We had our garage doors put in by Nathan Webb over 3 years ago. Anytime anything goes wrong I can count on either Nathan or Suzanne to walk us through what could be wrong or come out to fix it. They both are always very friendly and kind and willing to help. I would highly recommend IDC Garage.
Thank you IDC for restoring my faith in customer service! Your representative, Susanne, took my call and handled my service questions with such professionalism and kindness. She listened to the problems I was having and made several recommendations. After a short time, she had walked me through getting my garage door operating again. She was more than helpful and assured me that if this didn't work she would send the installer out. It was nice having someone not try to charge me for a service call but to help me over the phone. I would highly recommend this business.
Called all around to get quotes. Called IDC after noticing they were close to my home. Spoke to Susanne and she had me send her a couple of pictures of the problem. In a few minutes she called back with a quote. The next morning Nathan was out as scheduled. Within 45 minutes he had us back up and rolling with a new opener and keypad and fixed one of the door panels. The final price remained the same as quoted as there were no tricks or gimmicks. I would recommend anyone use IDC.
I called one garage door service here in Smyrna to replace two broken springs on a light-duty residential garage door. They wanted $280! Called another, they wanted $259. Finally got smart, checked out my old friend Kudzu and found IDC in Marietta. Called them at 8:50 am and was greeted by a friendly service rep-- did not have to be handed off to someone else. At 11 am the same day, Nathan was at the house to replace the springs and lubricate the chain, etc. Charged $165, the same price they gave me over the phone, which was nice. Not the cheapest I could have found, but competent work performed quickly by a reputable company is worth a little extra. Nathan was finished in under a half hour and on his way. With 25+ years experience, he could have done this work in his sleep! Yeah, I could have replaced the springs myself, but I saved myself time and aggravation and didn't have to take off from work, so this solution worked well. I would recommend this company if you are looking for good straight forward work, and no rip-off. BTW-- lifetime warranty on the springs, too.