If you want friendly, professional and trustworthy service, call today for all of your garage door needs!
IDC Garage Door LLC is a full service garage door company for both residential and commercial clients. As a family owned and operated company, they take pride in their impeccable craftsmanship and excellent customer service. '97% of our customers would refer a friend or family member!'
Having an honest and reliable business is very important to the owner, and he personally.. attends every call to provide expert advice and attentive service. With over 25 years' experience, he is often able to make repairs when the customer assumed a replacement was necessary. IDC Garage Door always tries to find the most cost efficient way to get the job completed and will provide different options to work within your budget. Rather than matching inflated franchise prices, they will pass on the savings from builder prices to you because they care about the well-being of their customers.
IDC Garage Door LLC repairs sells and installs many major brands of high quality garage doors, carriage doors and openers. They offer the best price on all doors, garage door openers, key less entry pads, replacement remote controls, springs, rollers, and garage door repair or garage door replacement. Additionally, they offer carport enclosures.
2012, 2013, 2014
We have Workmans comp and Liablity Insurance. 21 years in Atlanta. Serving Atlantas top custom builders and remodlers along with homeowners.
* 24-Hour Service Available
We offer several garage doors that are part of the 30% IRS tax credit for being energy efficient.
excellent service great price Professional staff and prompt with scheduled time. Will repeat business with this company.
Want to take this time to thank IDC Door for coming out at the last minute to repair our garage door so we could make our home safe for the night . Thanks guys .... I highly recommend this company.
Don't even waste your time calling another company. This one is totally trustworthy. The first company I called tried to tell me how outdated my 11 year old doors were and wanted to charge me $2000 for new doors, motors, etc. IDC identified exactly what I needed during the initial call (Suzanne is awesome!) and Nathan (also awesome!) had my door repaired the same day. I wish all vendors were this pleasant and honest!
My garage door would not open and I was trapped. Called IDC for help. They were here at their appointment time. Explained what was wrong with my door and promptly repaired it. I found their pricing very reasonable and will definitely recommend them to my friends and family. My 12 year old door works like new.
Nathan put in a garage door openers in my garage, Did not put backup battery in system. When I realized he failed to installed it called and ask to him make good on what I paid for. After weeks of asking he finally came and did what he need to do, but the attitude he had was awful. Did not even acknowledge my presence like it was my fault he has to right his wrong. This is very poor customer service.
Nathan went out to see this customer because their cable had come off of their garage door. They told Susanne that Nathan had put a Battery Back up garage door opener in over two years ago and it did not have a battery inside of the opener. Susanne was very surprised that this had happened and they were just calling about it two years down the road. But she did not question it she told them Nathan would bring a battery out when he fixed their door that the cable had come off of. When Nathan arrived at their house he discovered he did not have a working battery on his truck. After he repaired their garage door and they paid for the service to do so, he told them he would bring one out to them, that Susanne would call and set up a time with them. With in an hour of Nathan leaving they called Susanne to see when he was coming out. She apologized for Nathan not having a battery and told them that she could do one of two things. Either put it in the mail to them that day or set up a time for him to bring it out. They said they wanted him to bring it out. She said that was fine. She explained to them that she tries to schedule him in the same areas or close to it with gas prices being so high and because they are in Stone Mtn that she would work it in when he was at his supplier that is in Duluth since his office is in Marietta. They said what if that takes 6 months. She explained that it would not be that long by any means. She calmly explained how she works his scheduling all three times that they called her back that same day to see when he would be out to their house. She then explained it to them the next day and then again two days later. She told them he would be out this week. They then sent her a threatening email saying that IDC had cheated them and it better be handled by Monday or else! Susanne remained calm with them each time they spoke, she did not reply to the threatening email and she told them on the phone that she would not be draw into and argument with them. She also told them that Nathan and she had every intention of bringing them the battery and that Nathan never questioned what had happened to the battery to begin with that he took their word that there was not one in side of the opener from two years ago. She sent them an email and called them on Monday to let them know that he would be out with the battery on Thursday. He showed up at the time that was given and put the battery into the opener. The homeowner never came out of her house she just stood inside the door looking out at Nathan. He installed the battery and left she never came out to speak with him. When he was done he left to go to his next job. So I am confused about the awful attitude comment.
Called all around to get quotes. Called IDC after noticing they were close to my home. Spoke to Susanne and she had me send her a couple of pictures of the problem. In a few minutes she called back with a quote. The next morning Nathan was out as scheduled. Within 45 minutes he had us back up and rolling with a new opener and keypad and fixed one of the door panels. The final price remained the same as quoted as there were no tricks or gimmicks. I would recommend anyone use IDC.
I called one garage door service here in Smyrna to replace two broken springs on a light-duty residential garage door. They wanted $280! Called another, they wanted $259. Finally got smart, checked out my old friend Kudzu and found IDC in Marietta. Called them at 8:50 am and was greeted by a friendly service rep-- did not have to be handed off to someone else. At 11 am the same day, Nathan was at the house to replace the springs and lubricate the chain, etc. Charged $165, the same price they gave me over the phone, which was nice. Not the cheapest I could have found, but competent work performed quickly by a reputable company is worth a little extra. Nathan was finished in under a half hour and on his way. With 25+ years experience, he could have done this work in his sleep! Yeah, I could have replaced the springs myself, but I saved myself time and aggravation and didn't have to take off from work, so this solution worked well. I would recommend this company if you are looking for good straight forward work, and no rip-off. BTW-- lifetime warranty on the springs, too.
Nathan has installed a garage door at a rental property for me and a garage door opener at my home. He is one of the nicest people you will ever meet. He really knows his work and does it quickly and efficiently. He came out on a Saturday in half an hour. I'm very satisfied with the service and would recommend them to anyone.
I thought I was screwed when one of my springs broke, garage door twisted and bent everything. A friend in the business recommended IDC. Called Susanne, got a bid, scheduled the appointment, Nathan showed up on time with a co-worker and knocked the job out in no time. I went from being upset that I had to deal with the situation to pleasantly surprised with the entire experience. Great service, great people, great product. Highly recommend to anyone.
The spring broke on one our doors, then the manual latch wouldn't work. Obviously car was not going anywhere. After reading several reviews on IDC, I called and Susanne said they would send someone within a couple hours. The repairman showed up as promised and was able to replace spring (even with the car in the way) in less than 30 minutes. The cost seemed reasonable, especially for immediate service!
A representative from IDC Garage Doors showed up promptly, evaluated my garage door problems and immediately made the needed repairs (as opposed to sending someone later to make repairs). He replaced several worn pulleys, restrung some cables and adjusted the door for smooth operation. It works great now!
We just had a new garage door installed by these guys and they provided great service at a reasonable price. Very pleased!
Showed up when they said they would and called prior to the appointment to let me know they were on the way as I asked. Very professional and I was charged the same low price I was quoted. Same day service, fast work and knowledgeable service. Would recommend and definitely use them again.
I called around trying to line up garage door installers, but a few I called just didn't seem right over the phone. My third call was to IDC Garage Door, and straight-away over the phone, I had a good feeling about this company. I spoke to Susanne from IDC and told her what I needed, and she gave me a quick quote over the phone. Nathan, the company owner and installer was out at my home about an hour later to do a quick estimate and leave a proposal, and I accepted for an install the next day. The install that happened today (10/19/11) went without a hitch, and even though my wife and I weren't home, Susanne worked out a system of leaving the garage door unlocked with a check for payment left in an envelope for Nathan to pick up. I got home in the evening and the new garage doors are beautiful! Nathan did a great install and I couldn't be happier with the work. I could have probably installed these myself, but I'm sure I would have needed all day to do it. Nathan did it in a few hours and installed without leaving a mess. IDC did a great job and I definitely recommend them! Tony Whaley
Had my garage door converted from an I-drive to a torsion spring system. The installer was very efficent and friendly. He had a alot of good advice about other garage door systems to avoid. Appreciated the professional job that was done. I would recommend them because they were very quick to fix the problem and reasonably priced.
Susanne is nice..full of info and options! Nathan come out to my house twice and ended up installing an opener system I purchased! He's great! I will recommend IDC to my friends and neighbors! Thank You!
In a jam on Monday morning at 7:30...broken garage door spring and could not get to work. IDC was at my home within 45 minutes and the price quoted over the phone is what I paid! Thank you!
When I noticed that our garage door would barely open, I knew it was due to a broken spring. Our garage door was approximately 9 years old - and so was the spring. Not knowing who installed the door, we began calling numerous garage door repair companies. Lessons we learned: 1) Many companies are owned by the same owner corporation, 2) Quotes for prices might not include "additional costs for service call" - DO NOT USE THESE COMPANIES if they charge extra for service call! and 3) make sure they offer a "lifetime warranty" as long as you own the home. IDC had excellent customer service (Suzanne answered all questions and called the morning of the appointment to confirm). IDC had excellent timing (Nathan phoned shortly before arrival). IDC installed the spring and serviced the door for ONE LOW PRICE (no hidden fees) in a professional and clean manner. Nathan did an outstanding job! I highly, highly recommend IDC for your garage door needs!