Precision Appliance Service Inc. Appliance Rental & Repair Services

Precision Appliance Service Inc.

(770) 464-0205

3904 North Druid Hills RoadDecatur, GA 30033   map »
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Business overview

Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.

We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,

Contact Precision Appliance Service to schedule your next appointment.

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Brands Rented or Repaired

  • Admiral
  • Amana
  • Coldspot
  • Fisher & Paykel
  • Frigidaire
  • General Electric - Hotpoint
  • Gibson
  • Ice-O-Matic
  • In-Sink-Erator
  • Jenn-air
  • Kelvinator
  • Kenmore
  • Kitchenaid
  • LG
  • Magic Chef
  • Maytag
  • Sub-Zero
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • Commercial Accounts
  • Estimates
  • General Repairs
  • In-Home Services
  • Maintenance & Cleaning
  • Next Day Service
  • Old Appliance Removal
  • Repairs & Maintenance
  • Same-Day Service
  • Testing & Diagnostics

Types Rented

  • Air Conditioners
  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Types Repaired

  • Dishwashers
  • Dryer Vents
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed and Insured; EPA Certified; Member of the United Services Association; 606 CFC Certified; Preventative Maintenance Certification; Certified in all Electrical work; Operated by Certified Technicians

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 9:00pm
  • 1:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2001

Documents

[PDF] Testimonials

Green Credentials

We recycle all electronic parts,plastic parts, and cardboard boxes.

Languages Spoken

  • English

Reviews

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Eugene is fantastic, 2/10/2015

Technician (Eugene) came out and quickly identified the issue. Initially, there was a miscommunication on when he would return to do the repair work. (It happens!) When he realized there was an... error...and it was at least partially my fault...he rearranged his schedule and came out pretty late in the evening and did the repair. He went above and beyond my expectations and if I need another appliance fixed, this is who I will call.

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Very Pleased Quick Repair, 1/27/2015

Jason promptly responded to our call, did a thorough assessment of our dryer, made the right diagnosis, provided an explanation of the problem and solution and did the repair quickly. Jason and his... partner were friendly and provided excellent advice regarding our dryer and washer. He is knowledgeable and clearly cares about his work quality and customer satisfaction.

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Videos & Photos

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Photos (16 photos)

  • Freezer Repair
  • Washer / Dryer Repair
  • Fridge Repair
  • Stovetop Repair
  • Kitchen Appliance Repair
  • Refrigerator Repair
  • Oven Repair
  • Dryer Repair
  • Oven Repair
  • Kitchen Appliance REpair
  • Freezer Repair
  • Dryer repair
  • Refrigerator Repair
  • Stove Repair
  • Microwave Repair
  • Appliance Repair

Linked Review

Bill_Mac

Reviews: 3

Superb service at a reasonable price

Jason promptly responded to our call, did a thorough assessment of our refrigerator, made the right diagnosis, provided an explanation of the problem and solution, gave a very reasonable estimate and did the repair quickly. Jason was friendly and provided excellent advice regarding our other appliances free of charge. He is knowledgeable and clearly cares about,t his work and reputation.

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More Reviews

MurrayK

Reviews: 2

Excelland & Reliable

I've had Bobby come to my home twice. Both times he was very reliable, courteous and did a great job. I would recommend him to anyone without any hesitation.

Precision Appliance Service Inc. replied on 09-25-2011

Thank you for your business.Always Affordable Appliance Repair

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LAS615

Reviews: 1

Excellent Service and Results

Came to repair our washer that wouldn't run at all and dryer that was making noises. Found the washer problem fixed it in five minutes. Found the dryer noise was a broken fan axle and had the part with him and replaced it in less than half an hour. Was very polite, knowlegable, and thorough. Total price was very reasonable. Our satisfaction level was off the chart. Have already strondly recommended him to several of our friends.

Precision Appliance Service Inc. replied on 09-25-2011

Thank you for your business. AAAR

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tinaoj

Reviews: 13

A simple apology would have been nice!

Bobby, the owner, came out to check on a leak. After what I thought was a thorough investigation, he determined it could not be the washer. So I had a plumber come out, torn apart the flooring and the wall only to determine that it had to be the washer. I did a large load and yep! it was the washer. I called today to let Bobby know and all he could do was tell me all the reasons he could not have known that, could not have checked that, must be an old washer blah blah blah. An apology would have been nice!

Precision Appliance Service Inc. replied on 09-25-2011

Wow! Went to this customers home to help her with her washer problem. After running the washer 2 times without a leak I asked the customer to look as I ran the washer for the third time without a leak. She asked me if it could be comeing from the wall and I told her it was possible. So with no leak found with washer I didn't charge her for the visit. She called to let me know it was not leaking at the wall and i asked her if she would like for me to give it another look and she said no she was going to replace the washer because it was 20 years old. Then we got off the phone and this reviewed should up. Always Affordable Appliance Repair

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faieust

Reviews: 8

5 stars

Had serious microwave trouble and called Always Affordable Appliance Repair based on reviews on Kudzu. Technician diagnosed the problem and leveled with me and told me that while he could fix it, it would be in my best interest to just buy a new unit as the cost to repair a 10 year old microwave with the sort of trouble it had (expensive parts needed replacement) wouldn't be worth it as it would cost almost as much as a new microwave.

Precision Appliance Service Inc. replied on 09-25-2011

Thank you for your business.

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frankh00

Reviews: 4

Simple and quick fix for a hefty price

My GE refrigerator was clicking for a consistent hour or two each day. Always Affordable showed up for their appointment after I called to remind them after their serviceman forgot. Tim arrived, was very nice and apologized for not calling to set up a time. He assessed the problem in 10 minutes, agreed that it was the control panel (which was consistent with what I found online), got the replacement part from his van, and installed it in 5-10 minutes. Always Affordable charged me $262, which Tim said broke out into ~$150 for the part (which I found online for $120), $90 for labor (which for 15-20 minutes of work is really steep), and tax. I regret paying Always Affordable to fix something I should've fixed myself, but I suppose this is the problem with repairs in general. Perhaps Tim was just too good and too efficient at his job! Though I believe Always Affordable to be honest and hardworking, I will most likely not contact then again as the value did not live up to the name. Edit 2pm 3/15/2011 - A manager called within minutes to explain that they make no profit on the part, and the $90 "labor" fee is actually a $65 trip charge and $25 labor. He said the trip charge is always said in advance, even though I told him the receptionist didn't on two opportunities, Tim didn't, and it's nowhere listed on their website. Bright side: Good to see that reviews matter to them.

Precision Appliance Service Inc. replied on 09-25-2011

As always thank you for your business. Sorry but only buy parts from local factory parts supplier because they honor the warranty on there parts. So we have no control on part cost.

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iheller

Reviews: 1

Great service, friendly, flexible

Affordable Appliance was great! They were able to work around my schedule, my infant's feeding schedule, and my son's school pickup time! I called them with the model number, etc., of my washing machine, so when they came they already had the necessary part on hand. They came when they said they would and were done in time for me to pick up my son! Would definitely use again!

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Richard62

Reviews: 5

Going the extra mile for customer satisfaction

My wife was in the middle of drying clothes when the dryer quit heating. We didn't have a repair company we've used in the past,so I went on the kudzu website to find one. I saw always affordable appliance repair, read the reviews, and called them. Sabrina was very helpful and took all the needed information, and said she would look at the schedule and see if I could be worked in today. She called back in a short time and said I could be worked in today. Bobby called about 30 minutes before coming. He was very polite and definitely knew what he was doing. Our dryer was fixed and He even looked at the microwave, which the turntable had quit working and immediately knew the problem and ordered the part.It will be fixed in a few days at a very reasonable rate. What a great company!I will definitively use them again for all my appliance repairs.

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mechinec75

Reviews: 1

Fast service!

These guys are the best. Very fast service, honest and very professional. Will call again when the need arises.

Precision Appliance Service Inc. replied on 09-25-2011

Thank you for your business.

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tuckermom88

Reviews: 2

very satisfied and happy

After years of semi-competent repairmen, I finally found a gem. Sabrina in the office was helpful and very pleasant. I described the problem with my washing machine to her and she relayed it to Bobby who gave a diagnosis and cost estimate. Then they asked me for the model number so the part would be on-hand when he came (I had always tried to get other repairmen to do this but they wouldn't, causing a week's delay). Bobby came when he said he would, his diagnosis was correct, he had the correct part, and the cost was what he quoted. He even fixed a problem an earlier repairman had caused at no extra charge. The cost was reasonable too. Yes, the part was small but Bobby had to do a lot of work to get to where it needed to go and if I was still using the home warranty it would have cost me $65 for the service call plus the monthly fee - and I would have had one of those semi-competent repair guys. I am keeping this company's phone number for future use and for referrals!

Precision Appliance Service Inc. replied on 09-25-2011

Thank you for your business.

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Bernie11

Reviews: 2

WOW What a ripoff!

I saw all the positive remarks so I did not hesitate. I had already had another company come out for a circuit board problem (which needed to be replaced to stop the beeping while dooor was open) It was expensive so I waited until the ice maker went out to repair both. Always affordable wanted to charge $250 to fix icemaker I found a new factory part (the whole replacement not just the one part they wanted to install) on ebay for $47 it snaps in and a couple of screws and your done! Worst thing they told me they don't replace the circuit boards anymore you would have to send it off for repair very expensive I already have the other company willing to come install the new board to repair beeping. TOO RICH FOR ME! I still gave them the $65 to try and rip me off -WOW!

Precision Appliance Service Inc. replied on 02-14-2011

Talked to this customer and explained that we do not buy parts off of EBAY that we only purchase parts from a local factory parts distributor. The quote was for $238.00 not $250.00. The part was $118.00 per parts distributor,trip was $65.00, and labor to come back and install part $55.00. The circuit board is no longer available per Kitchen Aid. We are not trying to rip him off. Our prices are fair compared to the national standard price guide for appliance repair.

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guru108

Reviews: 3

Awesome Job!

We called for a repair microwave with oven combo. Technician was awesome and he asked for model # when called to confirm the appt. He brought the needed parts with him and fixed the microwave in 1 service call.

Precision Appliance Service Inc. replied on 02-14-2011

Thank you for your business. So glad we could help you with your problem.

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KarenBmom

Reviews: 2

Two teenagers and broken dryer!!

This is my second time using Always Affordable. And this is the second time I was very pleased with their service. They were prompt on arrival, very professional and very reasonable prices. I have rental property as well, and Always Affordable is now on my contacts list of my phone! Bobby was great!!

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Almond3

Reviews: 1

Repairman missing in action

We called for a repair on our refrigerator. Receptionist was pleasant, so was the technician they sent. The technician quoted a price then quickly changed it when my husband said he may as well buy a new fridge. He was supposed to return the next day to replace a part but never showed up or called. Thanks a lot for wasting my time!! **Response to Company Comment** We waited 2 days for that phone call. Thanks for not calling anyway because your $200 damper only cost me $50 with another repair company!!! In the end, it all worked out better for me.

Precision Appliance Service Inc. replied on 02-14-2011

We did go out and give this customer a quote to replace the damper on her refrigerator. I explained to her husband that the damper was sold as an assembly only from Frigidaire at one time and the part was over $200.00 but if the part was available seperate it would be less. Gave this customer a quote to replace damper only, they said it was ok order the part. Ordered the part to return the next day, called when I was in the area no answer. They never called back to reschedule the appointment but posted this review.

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peebuno

Reviews: 5

Affordable and Reliable

Bobby was the best! He came when he said he could, fixed what I needed and charged a very reasonable rate. It was about a month ago and I just got a follow up call today from the girl in the office (Sabrina). Bobby had her follow up to make sure everything was working as it should! D Dixon

Precision Appliance Service Inc. replied on 02-14-2011

Thank you for your business. We are just a call away the next time you need us.

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jennafer_l

Reviews: 5

Okay but not great.

I called Always Affordable based on their reviews here on Kudzu and found myself dealing with a company that was basically average at best. They charged a service fee (average) and had an average turnaround time for an appointment. The below average experience came when dealing with the receptionist and the owner on the phone. They were slow to call me back, rude, and honestly a bit offensive in the way they both talked to me. I'd have to say I certainly wouldn't recommend them to any friends and family I actually liked. Maybe a good choice if you're desperate and don't mind talking to someone who has no idea how to treat customers with even basic respect. I really can't see why they have such great reviews which is unfortunate because I was really hoping for a company I could use for my future appliance repairs.

Precision Appliance Service Inc. replied on 02-14-2011

WOW!! This customer had an LG dryer that need a motor. I called LG to get a price on the motor and there system was down. After getting a price for her motor the next day when there system was back up called her with the quote and she said that the dryer wasn't worth what the part cost. Then she asked me what was the best buy for her money and we were on the phone for a good 30 minutes talking about dryers,price ranges,and the best place to buy. This review was a complete surprise.

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Freezer Repair