Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Professional and Reliable!, 3/31/2015

Alex Pelaez and his team did a GREAT job cleaning out & Sanitizing our ducts. Thank you Reliable Heating and Air for a thorough job! They even came out on Sunday so they didn't disrupt business.


Wonder Service, 3/28/2015

I cannot say enough good words about Reliable. Justin is the BEST and most professional electrician.

Videos & Photos

View all »

Video (2 videos)

  • 2

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

fjwinger

Reviews: 1

Very Professional and Courteous.

Very pleased with Reliable Heating & Air Duct cleaning service. Their Technicians Matt and Zack were very knowledgeable, we asked several questions and felt we were in good hands. They were through, no mess afterwards. Highly recommend Reliable Heating and Air for this service, thanks again Matt and Zack for a job well done.

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More Reviews

Swanson820

Reviews: 1

Professional and Reliable!

Alex Pelaez and his team did a GREAT job cleaning out & Sanitizing our ducts. Thank you Reliable Heating and Air for a thorough job! They even came out on Sunday so they didn't disrupt business.

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  • Service
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TechGirl94

Reviews: 2

Wonder Service

I cannot say enough good words about Reliable. Justin is the BEST and most professional electrician.

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mmczat

Reviews: 1

Quick, Professional and Friendly Service

My furnace began acting oddly - making new noises and putting off a different smell. I contacted Reliable off hours through their internet page, not expecting an immediate response. Surprisingly they were online and made an appointment the very next day. Tim came out, promptly diagnosed the issue,replaced a part,repaired and cleaned my unit. He was professional, friendly and very patient with my endless questions. I had such good service as I have not experienced in a good while. I would definitely trust and use Reliable again.

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auburnbecky00

Reviews: 1

Extremely happy with our Service and Install!

After receiving multiple quotes, we just had our upstairs AC unit replaced with a Trane Unit from Reliable. This was a switch from the last company we chose when we replaced our downstairs unit in 2013. We were more impressed with the Reliable quote and the team who came to visit this time around. The install team of Sam and Jeremy were very polite, ontime, very careful with our flooring, they explained along the way where they were with the install process and they gave me a very thorough explanation of all the components once they finished. They even graciously threw the ball for my ball-obsessed dog over and over who never left their side while they were outside working. They made big fans out of us! We will continue to use and recommend Reliable!

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gblackstock

Reviews: 2

Like the name says

We have used Reliable for years and have always been satisfied with the service. Rob Ballas was friendly and efficient.

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GeeDubya

Reviews: 1

Fast, Thorough, Professional

A routine inspection turned up a cracked heat exchanger (over 20 yrs old) and leaking evaporator coils. They immediately shut off the gas to the furnace for safety reasons and provided a reasonable quote for fixing the issues. The next day, a very professional crew came out to install a new furnace and evaporator coils. We barely even noticed they were here, and they left no traces other than the newly-installed equipment. Great service!

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popsicleking

Reviews: 2

Reliable Heating & Air

Taylor Dean installed a hot water heater today and was very professional and concerned that the job he did was done in a professional and good job.

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PatriciaCronin

Reviews: 2

Incredibly fast response

Wow, I sent an email around 7 am this morning, received a call about my request 2 hours later and had a technician at my house 2 hours after that (Henry Lawrence). This was just for routine maintenance so I had no expectations they would be able to come out that fast. Henry was great - explained things when I asked questions and was just pleasant to talk to. The value was also better than expected. So, all in all, phenomenal timing, great technician and good price. Not sure what else I could have expected.

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PatTanner

Reviews: 2

The very best plumbers

Don Barnette and his team are not only professional and courteous but do a very good job! These three employees are tremendous assets to your company! Pat and Perry Tanner in Woodstock, GA

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GADave51

Reviews: 1

Top Notch Service and Value

Was impressed with Reliable Heating and Air team from the sales process all the way through to installation and follow-up. Tim took his time with us going through all the options in replacing both our a/c and heating systems that were 15+ years old. No rush and no high pressure. Installation was scheduled at our convenience. Two teams arrived prompty as scheduled with call ahead notice. Gary, Chad, Mark & Mike were very professional, always put on booties when coming in the house. Kept me informed of their progress and took the time to go over all the systems and components when the installation was complete. Immaculate clean-up as there was no evidence of their visit other than the shiny new HVAC equipment. Great job reliable and look forward to many years of service with you on your maintenance program.

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HenCLH

Reviews: 1

Best Crew in Town

Sam Hodge, Jeremy, Bobby and Tyson installed a new heating and air system in our home. I have never seen a team work like this before....courteous, thorough, helpful, on and on. I would recommend them to any one who wants an excellent experience.

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kz191407

Reviews: 1

New Unit Installed on Mach 5th 2015

RHA installed a new Trane GAS HVAC Unit in our home on March 5th, 2015. Great service and technicians are very knowledgeable of there trade. Technician Jason Arnold was our installer and was very clean and performed great service.

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kkenyon

Reviews: 2

Thank you Cain and Anthony!

We'd been having toilet issues for several weeks and my husband and I exhausted our limited knowledge, so I called Reliable Plumbing. We've used Reliable several times for heating, AC and moving gas lines, and have been pleased every time. Cain and Anthony showed up, on time, evaluated the situation and fixed our toilets quickly. They were knowledgeable, professional, kind and even funny. They got us "flushing" again in no time! A sense of humor helps in the plumbing business! I recommend them highly.

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Huss4877

Reviews: 1

Best in Town!!

Taylor Dean with Reliable Plumbing averted a potential disaster with his quick thinking and calm demeanor. He has successfully installed some replacement gas pipes and went to re-light our hot water heater, when the unit "exploded" with a burst of flames. Taylor kept his cool and kept my 72 year old mother calm as well. The expertise and composure exhibited by Taylor was unbelievable and he deserves any and all praise and recognition for a job well done! Thank you Taylor! The Greentree's

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mjsmothers6

Reviews: 1

Good job Cain and Anthony

I needed a few miscellaneous plumbing repairs done to help sell my house and the two plumbers who came out were awesome. First they were kind enough to wait on me when I was late, then they completed the work in a friendly, professional and courteous manner. Cain was very frank in his assessments about he repairs the buyers were asking for (ie necessary repairs vs. frivolous requests) and he helped me come up with a plan that would satisfy the buyers without costing me an arm and a leg. Thanks guys, Melba

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Videos

Photos

Various
5 photos
Album: Various
1 of 5




Dan and Daniel Jape