Protection Concepts began in 1998 with one simple principle...To offer excellent customer service, quality alarm system equipment and monitoring all at an affordable price while conducting business with honesty and integrity.
-We specialize in both residential and commercial installation and monitoring with monitoring starting at just $14.95 per month!
-No Landline? No Problem!
Do you want the newest technology? Remote Service, Home Automation and Life Style?
If it's out.. there - we have it.
-We never make you commit to a long-term contract.
NO small print - NO "legal ease" in our contracts.
We have nothing to hide!
-You own your security system equipment!
-We only use quality products from quality manufacturers
NO off brands NO refurbished or used products!
Let's clear one thing up...IS LOCAL MONITORING BETTER?
Absolutely NOT! That is strictly a sales spin used by some local companies... There is simply no quicker call or response time to the authorities or any other benefit with local monitoring. The process is the same for all monitoring centers - and that is a fact!
Since 1978, CMS (Criticom Monitoring Services) has been providing high quality monitoring nationwide. Today, CMS is the largest wholesale alarm monitoring company in the United States, serving more than 4,000 alarm companies and their 900,000 customers. www.CMSN.com
Our three UL Listed, FM Approved monitoring centers, located in California, Florida and New Jersey, are networked together to provide true national redundancy and best-in-class disaster recovery.
Protection Concepts is proud to be a CMS dealer to assure our customers have the best monitoring service our industry has to offer.
Protection concepts offers a wide variety of features & systems that include 24/7 UL Certified Monitoring, Cellular Monitoring, Video Surveillance and Monitoring, Smartphone Controlled Alarm Systems, Lights/Thermostats, Arming and Dissarming, Monitored smoke/heat dectors & carbon monoxide detectors and much, much more!
We at Protection Concepts have worked very hard to achieve our Better Business Bureau A+ rating and 5 star rating with Kudzu.com.
You have our pledge that we will continue to strive for excellence in customer service and value of service. Contact us today for your free in home quote at 770-612-9073, or call me; the owner directly! Jules cell 770-598-2780
2012, 2013, 2014
Protection Concepts is proud of their A+ rating with the BBB. Kudzu Best of 2012,2013 and 2014!
* 24-Hour Service Available
I've been a customer for 5 years and I decided to compare other companies when moving to my new home. The owner came into my house and we signed paperwork last night. They have faster response time... and much better customer service. I would recommend anyone with ADT make the switch today.VIEW MORE »VIEW LESS »
This is the second house that I've used Protection Concepts. Great customer service, thorough information around installation, very competitive rates and cutting edge technology! I don't think you... can do any better and support a local business at the same time!! Thank you Jules and team!!!VIEW MORE »VIEW LESS »
I've had an excellent experience in my dealings with Protection Concepts. Jules Stone is a gentleman and really knows what he's doing. I definitely recommend them.
I've been a customer for 5 years and I decided to compare other companies when moving to my new home. The owner came into my house and we signed paperwork last night. They have faster response time and much better customer service. I would recommend anyone with ADT make the switch today.
This is the second house that I've used Protection Concepts. Great customer service, thorough information around installation, very competitive rates and cutting edge technology! I don't think you can do any better and support a local business at the same time!! Thank you Jules and team!!!
I signed on today for their services. Jules, the owner, came here today and convinced me that his company would be able to meet all my alarm needs. Fayne
I feel confident in recommending Protection Concepts having been a customer since 2010. Their monitoring center always responds very quickly and I've had nothing but excellent service.
Well the owner came to our house and was telling us we do not need a contract. That is why we chose them. Well we moved in an other state and did not need their service in our rental... Now there was a contract and I have to pay for over a year more! This is ridiculous. We bought equipment. No reason for that. Apparently they had us sign some papers on a different day then when we met with owner. I guess we trusted him and did not read the whole paper work and missed the part about needing to pay for x months otherwise I would have called the lie then! (I say apparently because I lost my paperworks in the move but they sent me a scan missing pages..).
Dear Lapetitemel19, we are truly sorry to hear that there was miscommunication about our contract at Protection Concepts. We respect and appreciate our customers and strive to see that all our customers are 100% satisfied; however, we have always had a contract as part of our business operation. While our contract has changed over the years, our basic core business philosophy has not and we would be happy to correct any issue that had misleading information. Unfortunately based on the information provided we have no way to research records indicating your specific job and customer information. Please feel free to call our office at (770) 612-9073 and ask to speak to the owner for clarification about the issue. Again, we are very sorry for any bad experience you had and we welcome the opportunity to resolve your issue. Thank You!
Protection Concepts has personal service that can't be beat. The people are very honest and knowledgeable about ways to protect your home. I would recommend them to my family and friends!
did a fabulous job when I needed to change some security features. They were prompt, on time and did a thorough job of explaining how things work. Did not feel the pressure to buy.
I have been using protection concepts alarm monitoring service for 10 years at my business and home and had no problems, actually they are very prompt if alarm goes off in calling the Police and me. Highly recommend their services.
The owner comes out personally and walks through the home with you. Very quickly I found out that he was only going to suggest what I needed and nothing more but, gave me options and the opportunity for input. No pushy sales tactics here! Once it came time for prices, he very slowly took me through all of my options and illustrated pros and cons of the various choices. Besides the below market pricing for monitoring and consultative guidance, there was no reason given to even consult with any other vendor.
Great value! Excellent service! Great people. I wouldn't consider another company. PC provides personalized customer support; very responsive and down to earth.
I have been with Protection Concepts for close 17 years and I must say that Jules and his staff are great. They definitely go above and beyond what is expected to provide the best service. I highly recommend Protection Concepts for your alarm service and you can't beat their prices!
Great service, great people, great rates. Take it from a real estate agent. Protection Concepts is simply great!
Jules and his staff (Larry, Jared,David, and Ben) are just amazing. Me and my family have been with these guys since the early 90's and they have never failed us. They always go above and beyond to provide the best service whether its Jules squeezing me in to provide my moms house cellular service or Larry coming to bring me a new sign because the one in my front yard is sun worn. Best prices in town with state of the art equipment. Thanks guys and I look forward to doing business with you well over another 10 years.
Protection Concepts is an awesome company! They are accommodating, friendly & offer competitive pricing. The customer service is great, I can call with a thousand questions and Jared is always patient with me. And Jules is the best - he is one of a kind! Wouldn't go anywhere else for my security needs.
Protection concepts is a great company. We are using their services since last 10 years.Awesome and on time services.
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If you are living in a home without a good home security system, then there is a good chance that you don't have all the facts about what a system like this can do for you. Here at Protection Concepts, we are proud of what we do because we know we are making families more safe and secure.
Here is a list of just some of the reasons you should get a system like this. Some of them might just surprise you.
When it comes to securing a place of business, there are a lot of things to think about: cameras, lights, security guards, etc. Figuring out what kind of security investments to make is a big job and is unique to every business. Luckily, there are companies out there who specialize in commercial security systems and can help business owners develop a great security plan. Here are a few tips from the pros!
When thinking about business security, most people conjure up images of security cameras. Without a doubt, these little recording devices are a great way to promote and ensure security in the workplace. In most cases,... READ MORE »
Summer is a time when homes are often broken into. When you go away on your summer vacation or simply leave your windows open to let in the fresh air, some people see that as an opportunity. You will need to be especially proactive during this time to keep your home and family safe. Get started with the following safety tips.
If you will be leaving your home to go on vacation, you can take some precautions to protect it. Do not tell anyone but your closest friends and family that you are going to be gone. Posting about your vacation on social media or telling everyone in the neighborhood is just an invitation to anyone who wants to take advantage of your absence.
You can also give... READ MORE »
Safety is a huge issue in today's world. As crime seems to increase, it is a good idea to protect home and family with a reliable home security system. One important aspect of great home security in Roswell, GA, is a security camera system like those found at Protection Concepts. For homeowners looking to install one of these systems or just learn more about them, we'd like to share some useful information about how they work.
When a company comes to install a security system, chances are they will be hard-wiring the system into the home. The... READ MORE »
You have invested a lot into your business—time, money, effort, and much more. It is important that you protect your business, which is why we offer commercial security systems in Roswell.
Security systems for businesses can include a variety of features and serve a range of purposes. As you begin looking for the right security system for your business, you will need to decide which features are important to you. Consider these popular choices that we install for our Protection Concepts customers on a regular basis.
•... READ MORE »