- Up Front Pricing
- Complaint-Free Business Record
- Master Certified Technicians
- "Right The First Time" Promise
- Satisfaction Guaranteed
2012, 2013, 2014
ROC # 064113- Member BBB- No Complaints with the Arizona Registrar of Contractors! Technicians are master certified and have top level certifications from SRP, HPC, NATE, BEI, as well as most systems manufacturers.
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Replacing your traditional air to air system with a Hybrid Geothermal system reduces energy consumption by 40-60%.
They were totally neglect on the install of my equipment nd have chosen to ignore my complaints - Beware do not use them
Your response for my A/C repair was very timely. The technician Jorge Gutierrez #284 did a wonderful job. Thank you all very much. Gary Neeley
yesterday we had Eric Baker come out to check our A/C for a checkup. He was very professional and courteous. He was on time, he actually came early which was nice. I have had nothing but satisfaction with this company as far as A/C goes. They may not be the cheapest, but they value their customers and go out of their way to help you when you need it.
Fantastic repair by Rickey. Fixed it right the 1st time. Kudos to Kevin in the office. Best AC repair possible. We will never go anywhere else.
Of course my AC went out on a 100+ degree day...but not to worry...AC by J was there and had my unit fixed within 3 hours...at night! Called the wonderful Brittany around 8:30pm and Rickey Rodriguez showed up and had my house running cool well before 11:00pm. I'm sure it had been a long day for Rickey but you wouldn't have known it...he was polite and professional and explained everything to me! Kudos to you AC by J! You run a quality operation! And I didn't have to pay a hotel bill for the night!
Jeff serviced my air conditioning/heating unit today. He was very professional, prompt, and courteous. He showed me ways I could make my unit more efficient and I highly recommend this company.
Contacted AC by Jay because I had purchased a service special for my AC and Heating. I received great customer service from beginning to end. Julie in the office was very helpful and Jason the technician was right on time, friendly, informative and professional. I hope that I don't need to call them again until my scheduled maintenance, but if I do I have a feeling they will be just as reliable and nice to deal with.
Chris came by today to replace the filter and service the unit. It is now 5 years old, and he did find a repair that was needed. He gave us a couple of options, and explained things thoroughly. He was efficient and friendly.
Chris was out today and did a great job. He gave me options and didnt try and pressure mr to purchase anything i didnt need. The girls in the office are very pleasent. I would recommend the company to everyone I know.
Jeff N came today for our semi-annual check up. No bubbles, no troubles - nice honest service. We are return customers and will not take chances with other firms - been there, done that. Thanks for a hassle free program!
Service Technician Chris Palmer has been to our condo several times. He is very pleasant to deal with and is certainly knowledgeable regarding any a/c questions.
Twice a year A/C by Jay comes out to service my A/C unit. They are prompt, and stick to the window you are promised. If the tech is running behind, the office calls to update you. I have been a customer for many years now, and without exception, every tech that has come to my house has been courteous, friendly, professional, & knowledgeable. They have a winning team. Today, Chris kept that record running. He was just the right mix of friendly and professional. I enjoyed chatting with him, but realized he needed to get to the next customer to stay on time. Very nice guy, and loves dogs too!
Eric, Steve and Cole were friendly, polite, quick and clean. They were on time and prepared to start work right away. Everything that I had talked about with Mike on the original visit was communicated to the guys and everything was done as I requested. There were a few cuts made to the walls and ceilings to put in a new return and supply and you can't even tell they were there. No dust, no trash, perfectly clean. They even stopped to say hello to my dogs a few times. They loved that. When Mike came out originally, he walked me through my options and helped me to choose a good balance between cost and future savings without trying to up-sell me on 20 other features. This is going to be a very nice summer with my new A/C.
Even though we bought our Trane AC from AC by Jay recently, we still have the annual check-up performed and it is well worth it to avoid any issues. Chris was great today. He has been out here several times and is always prompt, courteous, and very professional. We rely on AC by Jay to keep us comfortable. Wouldn't think of calling anyone else!
I recently had Air Conditioning by Jay come out and give me a quote and was very disappointed. They changed the service time, and didn't call me before hand like I had asked them to. The quote they gave me was obscenely expensive- and all I felt like they tried to do was up sell me. I got a second opinion and it came in at less than half of what AC by Jay quoted. I called them in the first place because of all the positive reviews I saw here...
I have used Jay's for 3 or 4 years now and always been impressed by their professionalism and courtesy. I cant comment on their technical expertise except to say that I have had no unexpected service calls while under contract. The service Tech, Chris Palmer, always uses shoe covers, and is unfailingly friendly and thorough. Dennis Gonsalves
We have been using AC by Jay for 6 years now and are very pleased with the great value and, particularly, with their knowledgeable, courteous and efficient technicians. I appreciate the scheduling desk as well--they always call with reminders, work around your schedule and offer narrow windows so you aren't waiting around all day. Happy to see they now offer plumbing services! Thanks Chris!
The professionalism was exemplary by both Kara Breen and Kim Tesori. Their knowledge and competency was reassuring and effortless in identifying what we needed with great value.