5250 Atlanta Highway, Alpharetta, GA 30004 map »
Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, and accessories.
Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.
We are proud members of The Better Business Bureau and.. have received 14 consecutive "A" ratings from Home Reports. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.
With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.
2012, 2013, 2014
Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.
Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.
Brantly and Sean showed up on time, quickly assessed and addressed our needs and had the most polite manners! Second time I've used Mad Hatter and I'll be using them again. Great customer service!
Thanks to the good reviews in Kudzu, I and my husband decided to visit The Mad Hatter’s company showroom, to buy glass doors and to schedule fireplace evaluation visit. James, the technician, and his... helper Duane came today in our house and did a perfect job. James meticulously checked the fireplace condition, cleaned it, tuned-up the gas logs, sealed facing gaps and installed the new doors. We were greatly impressed by his attention to details and pleased by his diligent and precise work. We had to deal with a lot of contractors lately, but trust me, few did such a flawless job as James did today. We really appreciate his patience as well as his thorough answers to our countless questions. Thank you Mad Hatter company for your high quality service! We definitely recommend this company!VIEW MORE »VIEW LESS »
Zak and Eli did a great job for us today with our chimney. They were on time on a Saturday morning and very helpful beyond the chimney project. I'll make sure I ask for them when I call Mad Hatter again!
Thank you for inviting us into your home to provide service on your chimney. We appreciate the review, and we look forward to your future business! -The Mad Hatter
Zak/Josh P. they were great. they were on time, and they cleaned up afterwords and extremely nice..
Thank you for reviewing our services. We greatly appreciate your business! -The Mad Hatter
I just wanted to write about how pleased I am with The Mad Hatter. My fireplace needed repairs and I had another chimney company tell me that my whole fireplace had to be replaced for thousands of dollars. I called The Mad Hatter for a 2nd opinion and they were able to fix my current fireplace for a reasonable price. They also installed my gas log set and it looks great! They were able to help me decide what was best for me, and actually prevented me from causing further damage to my fireplace by recommending the proper gas log set for my fireplace brand. I would recommend The Mad Hatter to anyone looking to have work done on their fireplace. They are honest, fair, and do a great job!
Thank you for writing such a fantastic review of the services we provided! We greatly appreciate your business and your recommendation! -The Mad Hatter
We had the best experience with Mad Hatter Air Duct Cleaning & Chimney Sweep Service. They worked with me to find the best value, scheduled a gas log and chimney cleaning, along with a dryer duct cleaning. I received a reminder a day before the service was scheduled and when, due to traffic, the technicians were going to be later than anticipated, I received a call from the office. Upon arrival Zak and Mike L. were extremely friendly and personable, and professional. I feel that my services were preformed in an excellent manner and appreciated them explaining and showing pics of what needs to be done to alleviate our problem. I would HIGHLY recommend Mad Hatter, Zak and Mike L. to anyone thinking about having maintenance performed or repairing their fireplaces and dryer ducts.
Thank you so, so much for your kind words. We are so thrilled that you enjoyed your service from start to finish. Zak and Mike L will be very happy to know that their work was appreciated. Again thank you so much, and if you ever need anything at all in the future, please don't hesitate to give us a call! - The Mad Hatter
Today, James, Victor and "Big Chuy" installed a wood stove and fixed 3 other fireplaces. We're HAPPY
Thank you so much for your wonderful review of our technicians and our company! We are thrilled that you are now enjoying your new wood stove! If we can ever help again in the future, please don't hesitate to give us a call! We appreciate your business. - The Mad Hatter
I recently had my gas logs cleaned and the burners checked and "ashes" replaced. They were fast and efficient. Sandy Springs Customer
I'm glad we could provide such fast, friendly service! Thank you for your business;If you ever need anything else, you can always give us a call. We look forward to working with you again soon! - The Mad Hatter
Matthew R. from the Mad Hatter just installed our outdoor fire pit gas logs and did a fabulous job. It looks great and I could not be any happier with the ebd result and provided service. These guys previously installed gas logs in our indoor fireplaces and also did great work. There service is second to none.
Thank you for writing such a wonderful review for our company. We appreciate your business and look forward to working with you in the future!- The Mad Hatter
I didn't know how dangerous my masonry chimney was, a fire hazard. They explained my options and what was most important to be done. They explained everything as they went along and I'm very pleased with their work. Offhand, I mentioned to PePe that I didn't purchase a wood stove insert with a fan because it was above my budget. So he gave me a fan, as a "surprise". I would definitely recommend The Mad Hatter. The guys who did the work at my house, PePe, Duane and Jesus M, were great. They even dragged my garbage can back up my steep driveway for me on their own initiative! Just a bunch of nice guys.
Thank you so much for writing such a fantastic review of our technicians and services they provided. We're glad we were able to locate and resolve any issues before the fire you wanted became the one you didn't. If you ever need anything else, please give us a call! We greatly appreciate your business -The Mad Hatter
Mad Hatter has been cleaning my condominium's outside air vents for several years. As part of this service they offer to clean the dryer vent from the inside. This year for the first time I had them clean my dryer vent. Zak and Jesus were extremely professional and courteous and were in and out in no time. In addition to cleaning the dryer vent, they replaced the dryer vent hose with an upgraded hose at no cost. On top of all of this, the charge for the service was very, very, reasonable. I would definitely consider them for larger jobs in the future.
Thank you so much for your kind words for not only our company but also for our technicians. We look forward to working with you in the future! -The Mad Hatter
Mad Hatter's sevice men Zak and Jake were very personable and thorough on checking our fireplace and our ducts. They took us through all the steps and showed us in person or by camera any concerns they found. They did a great job in making our house safer and cleaner. They were very receptive of all our questions and answered our questions thoroughly. We were very pleased.
Thank you for writing such a fantastic review of our technicians and the services they provided. We greatly appreciate your review and look forward to working with you again in the near future! -The Mad Hatter
Michael L. and Ryan P. are the most awesome technicians. They were super sweet, quick and professional.
Thank you for writing a review of our technicians. We greatly appreciate your business!-The Mad Hatter
In January 2015 I had Matthew E. and Ryan come to my home to clean the dryer duct. They were the utmost professionals. Very courteous, explained what they were doing, gave me time to clean the floor beneath the dryer, and then showed me what they got out of the vent. I have used this company for this service before and am always 100% satisfied. Matthew and Ryan were wonderful! Alpharetta, GA
Thank you for inviting our company into your home to perform the dryer vent cleaning for you! We greatly appreciate your review and look forward to working with you again in the near future. -The Mad Hatter
Very impressed with The Mad Hatter and specifically, Zak and Ryan, the technicians who did the work. They were here to clean out the dryer vents. Finding holes in our venting, they fixed these up for no additional charge. Also, they were happy to check up my chimney to see if that needed cleaning as well. I will definitely be using this company again for additional work - probably cleaning out all the ducts.
Thank you for inviting our company into your home to perform the dryer vent cleaning. We greatly appreciate your business and look forward to performing the air duct cleaning for you! -The Mad Hatter
We had our chimney cleaned and our chimney top replaced. Zak and Alfredo did an awesome job! I would use this company again.
Thank you for writing a review of our technicians and the service they provided. We look forward to working with you again the near future! -The Mad Hatter
Mad Hatter came out and cleaned our ducts. Quite a job (well, it's a big house). They came when they were supposed to. The techs were pleasant, professional, and clean and careful. They worked the better part of two days, and while it's not cheap, this was well worth the money. I highly recommend them.
Thank you for choosing our company to perform the air duct cleaning for you. We greatly appreciate your recommendation, and we look forward to working with you again in the near future! -The Mad Hatter
Zak and Ryan did a great job - spent all day here doing duct work, dryer vent and chimney cleaning. Very thorough, professional, and cleaned up. Highly recommended.
Thank you for writing a review of our technicians and the service they provided. We greatly appreciate your recommendation and your business! -The Mad Hatter