Mad Hatter Air Duct Cleaning & Chimney Sweep Service General Remodelers

Mad Hatter Air Duct Cleaning & Chimney Sweep Service

319 Reviews

(770) 648-0680 madhatterservices.com » View Website »

5250 Atlanta HighwayAlpharetta, GA 30004   map »

Business overview

Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, and accessories.

Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.

We are proud members of The Better Business Bureau and.. have received 14 consecutive "A" ratings from Home Reports. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.

With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.

VIEW MORE »VIEW LESS »

Rooms & Areas

  • Patios & Decks

Items Cleaned

  • Chimneys
  • Fireplaces

Items Carried

  • Gas Grills

Schedules

  • Daily
  • Emergencies
  • Occasionally
  • One Time Only
  • Seasonal
  • Weekends

Services

  • Animal Removal
  • Chimney Caps
  • Chimney Repairs
  • Duct Cleaning
  • Electric Fireplace Installation
  • Flue Screens
  • Gas Log Installation
  • Gas or Oil Furnace Cleaning
  • General Chimney Cleaning
  • Inspections
  • Liners
  • Waterproofing

Services

  • Custom Design
  • Installation
  • Retrofit Existing Fireplace

Jobs

  • Dryer Vents Cleaned
  • Masonry Repair

Cleaning Types

  • Chimney Sweep
  • Commercial Cleaning
  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

Specialty Cleanup

  • After Construction
  • Fire Damage
  • Move Ins & Move Outs
  • Seasonal Cleaning
  • Water Damage

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00am
  • 6:00pm
  • SUN
  • 12:00pm
  • 5:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Green Credentials

Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.

Languages Spoken

  • English

Reviews

View More »

fast, friendly and efficient!, 5/30/2015

I am very happy with the service I received from Mad Hatter. Cruz, Sean and Matt arrived promptly, were polite nice people, and worked quickly and efficiently to clean the dryer duct in my home. The... duct in my home is not an easy job, the vent duct is about 16 feet and bends 3 times but they managed to clean it plus they cleaned up after themselves not leaving a trace of lint in my home. Great work!! I highly recommend.

VIEW MORE »VIEW LESS »

Mad Hatter, 5/29/2015

Zak and Josh are the best team in the business! Zak is So customer friendly, careful and thorough! I will ask for him every time!

Videos & Photos

View all »

Video (1 video)

  • 2 2

Photos (41 photos)

  • The Mad Hatter Family
  • The Mad Hatter proudly carries these products.
  • Firepit with Real Fyre Nuggets.
  • BEFORE AND AFTER COMPLETED FLAGSTONE PATIO, DECK AND OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR KITCHEN ON DECK
  • BEFORE AND AFTER - WATERFALL
  • BEFORE AND AFTER - OUTDOOR KITCHEN UPGRADE
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA SYSTEM, FIREMAGIC GRILL AND TRAEGER PELLET GRILL.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH FIREMAGIC GRILL AND SINK.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA LOUVERED SYSTEM
  • BEFORE AND AFTER - OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR FIREPLACE
  • Air Duct Cleaning
  • Backwall Replacement
  • Cap Replacement
  • Regency Wood Burning Stove Installation
  • Grill Cleaning - Burners
  • Grill Cleaning - Interior
  • RH Peterson Real Fyre Gas logs installed
  • Rain Pan Replacement
  • Outdoor Fireplace
  • Contemporary Gas Fireplace Insert
  • Outdoor Kicthen
  • Contemporary Firepit
  • Contemporary Firepit with FireMagic Grill and Side Burner
  • Outdoor Kitchen with Red brick and Big Green Egg
  • Custom Design Specialties Glass Doors
  • RH Peterson, Real Fyre Diamond Nuggets - COntemporary Collection
  • Mendota Gas Insert.
  • Custom Stainless Steel Outdoor Kitchen
  • Outdoor Kitchen with FireMagic Grill
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Kitchen with Fire Magic Appliances.
  • Hampton Metallic Black Wood Burning Insert.
  • Outdoor Kitchen
  • Outdoor kitchen with Arcadia louvered system


The Mad Hatter Family

Linked Review

WestD45

Reviews: 3

Excellent Service & Cleaning

A neighbor recommended Mad Hatter to me so I called and scheduled an appointment for a chimney sweep. It was a job well done. They were semi- local, professional, and gave a great price. I would use them again for future service.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 04-30-2014

Thank you for writing a review of our chimney cleaning. We appreciate your business and look forward to hearing back from you in the future. Also, please thank your neighbor for recommending us! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

pthoward

Reviews: 1

Mad Hatter

Zak and Jody came to check out our chimney and clean dryer vent and were professional, friendly and did a great job. Would totally recommend them for a job and will use this company again.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-03-2014

Thank you for choosing our company to clean your chimney and dryer vent! We greatly appreciate your business! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jackie_bham

Reviews: 1

Professional Technician w/great service

Zak and Jody came out for duct and dryer vent cleaning. They did a throughout job! Very professional, very neat and the job was done timely. I've used Mad Hatter before and would gladly use them again in the future!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-31-2014

Thank you for choosing our company to clean your air ducts and dryer vent. We look forward to working with you again! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

boodasat

Reviews: 3

Completely Satisfied

Michael L., Ryan and Duane came to perform a safety check and cleaning for my chimney and did an excellent and thorough job. They arrived exactly when they said they would and were very pleasant to work with. I would highly recommend their services!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

marathonman1

Reviews: 1

Worth Every Penny

Yesterday, I had Clayton and Ryan clean my dryer vent. They provided me with a thorough report of the service performed and even showed me the lint buildup that was in my dryer. They wore shoe covers to protect my floors and vacuumed the area near my dryer; my home was even cleaner when they left! If you want a company that takes pride in the service they offer, then I definitely suggest The Mad Hatter, more specifically, Clayton and Ryan.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-31-2014

Thank you for writing a review of our air duct cleaning! We greatly appreciate your business and look forward to working with you in the future! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

PBHSmyrna

Reviews: 6

Very Professional and good product

Showroom really helped and salesman excellent. Installers, Matt and Ben, were prompt, very knowledgeable, did incredible installation, explained everything well and in simple terms, and cleaned up their work very well. We love the gas log setup in the fireplace. Highly recommend this company.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-31-2014

Thank you for writing such a great review of our company! We are pleased to hear that we provided a spectacular service from start to finish! We greatly appreciate your recommendation. -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

LadyAY

Reviews: 1

Great Job!

I have my chimney inspected on 10/25/14. Michael L. along with Ryan P. & Dwayne did a fantastic job. Michael explained in details what he was doing throughtout the process. They all were professional. I recommend Mad Hatter to anyone seeking chimney cleaning/inspection. Great job guys!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-27-2014

Thank you for choosing our company to perform the chimney inspection. We greatly appreciate your business and your recommendation! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

nblong

Reviews: 1

Prompt, Efficient, Nice Job!

Nice job Zak and Raymond - you were done in a flash!! Overall a great experience from my first call in to inquire/request service, to the timeliness of the appointment, and then excellent service delivery - Thanks again!!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-15-2014

Thank you for writing such a great review of our company! We're glad that, on all aspects, we were capable of providing an excellent service for you. -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

B.S.C.

Reviews: 8

Prompt and Efficient

I had my chimney cleaned today and the guys who came out arrived on time, reviewed the minor issues they found and were very courteous and efficient. Would definitely use again!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-14-2014

Thank you for writing a review of our services! We greatly appreciate your business! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

hvd8675309

Reviews: 1

A cut above the rest

The Mad Hatter did an excellent job of cleaning my clogged dryer vent. The vent had three elbows, but these professionals had no trouble. Zak and Ryan were extremely courteous. they even laid down a special rug and wore booties to prevent damage to my hardwoods. They had digital computers for checkout which was painless and swift. They opted to ferry equipment up my hilly driveway, rather than negotiate the drastic turns. Look no further for your vent and chimney work.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-11-2014

Thank you so much for writing such a great review of our technicians! We always try to go above and beyond our customer's expectations, and we appreciate your recognition of our efforts! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

onlyveggies

Reviews: 3

Best Customer Service & Techs!!!

Done business w/this company since 2008 & have had only positive experiences! Want to commend Zak & Ryan for their professionalism & great attitude! Keep up the great work. Delle N. Griffin Roswell

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-11-2014

Thank you for your repeat business and your review! We look forward to working with you again in the near future! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

HappyCustomerAcworth

Reviews: 1

Professional

Zak, Ben and Kevin B. cleaned my air ducts. They did a great job and were very professional in their work.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-09-2014

Thank you for choosing our company to perform the air duct cleaning. We greatly appreciate your business! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jenvail

Reviews: 1

Great Job!

Zak and Raymond pulled into our driveway exactly when they said they would. Did a thorough cleaning and inspection of our chimney and fireplace. Explained everything in detail, cleaned up and were on they way. They even petted my dogs! Thank you very much, again!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-07-2014

Thank you for choosing our company to perform the chimney cleaning and inspection for you! We greatly appreciate your review and your business! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

LeasingProfessional101

Reviews: 1

Excellent Service

We appreciated Michael L. and Clayton helping us here at Bell vinings! They were very professional, knowledgeable, friendly and quick to help us! They did a great job and will for sure use them again when needed!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-09-2014

Thank you for your repeat business and your review! We greatly appreciate all of the business you have given our company. -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

smcagency

Reviews: 1

Professional and timely service

Just had our dryer vents cleaned by Michael L. and Clayton and they did a great job...showed up early and finished ahead of the projected time frame (when does that ever happen?). Thanks for making it so easy!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-06-2014

Thank you for reviewing our technicians and the service they provided. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jnorthie

Reviews: 1

Great Experience!

Michael L and Raymond came out to inspect my fireplace today. I received best in class customer service and it was a pleasure to have them in my home. They were very knowledgeable, professional and courteous. They are a great team and I highly recommend them! Nice work.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-02-2014

Thank you for recommending our services and for providing such a great review of our technicians. We greatly appreciate your business! -The Mad Hatter

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Videos

Photos

Album: The Mad Hatter Family
1 of 2




The Mad Hatter Family