It has been six days since my technician (Mark or Mike) has been to my house to check on my garage door problem. He was at the house one minute and said he will have to contact his boss and get back... with me. I have had to get back with him two times and finally I stopped because it was getting no where. We are almost going a week and the communication has stopped except for me trying to reach out. Shouldn't it be the other way around? I live in the Cumming, GA area so beware if you are in that area and look this company up.VIEW MORE »VIEW LESS »
We have used Precision on our Canton, GA. home garage door and they have done an excellent job being on time, professional, fair priced, friendly, and knowledgeable. I have called on them for minor... repairs three times this year and every time they did a wonderful job. They took the time to explain what went wrong, and what I can do to fix it if need be. They fixed the issue each time and were quick and efficient. I trust them and will call on them for future garage door issues because I know I won't get a pushy sales pitch, and the price is fair and honest. They are great.VIEW MORE »VIEW LESS »
As a widow I am always a bit cautious about services but i was immediately at ease with the technician. He was courteous and capable. Arrived on time & completed as planned. Definitely would recommend.
Our garage door motor broke yesterday at 4:30pm. I called Precision Door yesterday at 4:42pm to see about getting it fixed. The technician showed up today right on time and had us all fixed up in very short order. Their prices are reasonable and you couldn't ask for better service.
Our garage door slipped from its chain unexpectedly, nearly decapitating us as we prepared to drive into our garage. One call later, Precision arrived in a very timely manner and called to let us know they were on their way. Travis ordered the necessary parts for our custom door and even came on a SUNDAY to complete the installation with his colleague. GREAT job, Travis!
Liftmaster garage door quit working. Called Precision at 9:30 a.m. on a Saturday, and it was fixed by 3 p.m. The technician, Nick, was very professional, helpful and fair-minded. He gave sound and non-pushy options. Was very pleased with the service and the price. -- Meg Thornton, Sandy Springs
My garage door broke around 9:30 on a monday morning and Precision had it fixed by noon! I would highly recommend them as they were fast, affordable, and friendly.
Hadn't had my garage doors serviced in a few years. Saw Precision Garage Door Service had good reviews, so had them come to do a safety inspection and replace the noisy steel rollers. James called before the appointment time to let me know he could come a little earlier if that was okay. Nice. He listened to my concerns, then did his inspection, followed by a discussion of what he found and recommendations. There were no sudden add on charges, no up selling of anything and even told me one of the things I had asked him to replace was not really needed. Sweet! On top of his fine work, James could not have been more courteous and friendly, did not leave any mess behind, and did a great job on the doors. They are now much quieter and he also adjusted one to make it close more evenly and closer to the ground. I will be using this company from now on to service or repair the garage doors at our home, and highly recommend them to anyone needing that kind of work done. You will not be disappointed!
Needed new garage door opener installed. Service man, Travis, was running late because of rain and bad Atlanta traffic but kept us up to date via calls about timeline. Travis stayed out installing our items till after 9pm. He was extremely friendly and professional. I will definitely recommend Precision to friends.
Needed them to take a look why remote would not work. He could not get it to work. Tried a new one out of his box, the remote still did not work. Ran every test for power and voltage before we had to replace the opener. Travis was Quick, efficient, and honest regarding everything. Highly Recommended. Richard
Precision stands behind their service and I could not be more pleased with their people. I will never use another garage door company going forward.
I had Precision come out to service the old garage doors and openers in the house we just moved into. The were the originals from when the house was build in 1975. He showed up on time, actually early, was friendly and knowledgable, and did the work very quickly. He also gave me an education on the state of my doors and helped me program them to my truck opener. I will use them in the future for any other door work or replcement
We had Precision install a steel garage door for us. The process was easy from start to finish. Travis was our salesman. He was helpful, knowledgeable and courteous. Our installer was James. James let us know when he was coming. He came and installed the door, did a nice job and cleaned up. He was skillful and courteous. Our dealings with the office staff were all satisfactory. I recommend them without reservation.