2012, 2013, 2014
We recycle copper, metal, and other materials.
That's what their answer should be if you ever need them. After attempting to fix a problem with a toilet continuously running on more than one occasion, I finally gave in and called Superior. I'm... not sure if it was my ego, but I initially felt that it would be a serious problem since I couldn't fix it. And with any big problem comes big service charges and fees. Well, it turned out the external valve which controls water flow had worn out. Superior replaced the external valve, along with an internal component inside the tank, and I never heard from that toilet again. In addition, their rate was very reasonable. When you couple that with great customer service, what else can be said?? Their name says it all!VIEW MORE »VIEW LESS »
The toilet started leaking a few days ago causing mild water damage to ceiling below. Contacted Superior, they were able to get a person out quickly. The plumber (Marty Grimes) did a complete tank... rebuild on an old toilet and offered helpful advice on a few maintenance issues. Cost was reasonable and the service was great. Will definitely use them again.VIEW MORE »VIEW LESS »
Superior, professional service and repair. Punctual and efficient. Expensive. Will call again if my plumbing starts to leak.
The Technician (Joseph Ewing MPR108281)arrived on time and it took less than 5 minutes to diagnose the problem and provide a quote. He clearly explained the issue and what he was going to do to fix it. The repair itself took about 30 minutes. Very satisfied with the service and would use them again.
This was the first time we have used Superior Plumbing and we were so happy we did. Everyone from the initial phone call to the actual repair was professional and spot on. Seth Plante was awesome! He located the issue quickly and explained the problem and fixed it in no time. I totally trust this company and will always use them in the future.
Superior arrive within the time set aside for you. Service staff are always thorough and pleasant. Prices are quoted from service book / not picked from mid air. Overall great experience. Have used them several times.
Joel Anthis (MP209375) was very thorough and knowledgable. He explained everything and answered all my questions. I very much appreciated his attention to detail. This is the second time Superior has done work at my house, and both have been great experiences. Attention to detail and professionalism are fantastic.
Seth came out promptly and fixed a few different issues with our house. We had pipework in a few different places in the house that needed to be fixed and he fixed them quickly and was detailed in his work. He was great at keeping me (the homeowner) in the loop of what was going on during the whole process. Very friendly and happy to answer any question! I will definitely call them in the future.
After our AC unit was serviced, we found the hot water stopped coming out at all our faucets. We knew there had to be a connection to the AC servicer turning on/off the whole house water, but couldnt figure it out. Superiors technician arrived as promised, but without even looking/touching the heater, he quoted me close to $1500 for a new water heater (ours is only 6 years old and only cost $950 to install, plus, it was still under warranty!) Luckily, I trusted my gut and went with another plumber. Within two minutes of being here, their plumber realized the AC tech had turned off the valve to the water heater (it stuck after a quarter turn, so we thought it was open when it wasnt), I feel like Superior was just trying to meet a quota or pay for their big billboards. Never calling them again!!!
I needed someone to come in an get it done in a timely manner and thats what Seth Plate( JP505964 ) did for for me. Thank you for getting my grandmother all taken care of your the best.
All employees are very professional. Joseph Ewing MPR108281 really knows his stuff. 2 HUGE thumbs up
The rep, Joseph Ewing, MPR108281, was very knowledgable and efficient. Joseph repaired items left unfinished by previous plumber.
as with my last experience with Superior Plumbing I was very happy with the outcome of this one. Seth was kind, informative, knowledgeable, friendly and helpful…good work Mr. Plante!!!
Joel did a great job in assessing the shower leak problem and completing the repairs quickly. He made recommendations about future solutions if other problems came up.
Erick was very courteous and explained everything very well. I would request Erick again when needing a plumber.
Seth Plante completed the plumbing job at my home in Decatur today, April 10, 2014. He was extremely professional and knowledgeable, and a definite asset for Superior Plumbing.
They called to let us know when the plumber was in transit to our home. The Master Plumber was friendly, professional and clean as it was a wet messy day.
New to the area - needed a plumber and called Superior. They were able to send someone out the next afternoon. Plumber arrived on time and was very professional. Took care of our problem quickly and cleaned up everything before he left. We were really impressed with his expertise and would not hesitate to welcome Superior back into our home again and will recommend them to friends and family. We feel very comfortable with the quality of work and great service we received.