(770) 505-8570 atlantisplumbing.com »
Atlanta Plumbing Company proudly serves the Atlanta area. Our upstanding plumbers will provide you with quality service and honest assessment of your situation. We can take care of almost any plumbing issues you may have from pipe repairs to installations and much more. We specialize in polybutylene replacement and we are well equipped and knowledgeable in removing old pipes and replacing them with new ones. Our plumbers are more experienced than the average plumber in the area. We hire only.. plumbers with over 10 years of plumbing service experience, clear background checks, clear driving records, a valid Georgia plumbing license and with a stable family life. We have an extremely low turnover over our plumbers, good management produces happy plumbers and happy plumbers do better work. For more information please call us at (770) 505-8570 or visit our website at www.atlantisplumbing.com.VIEW MORE »VIEW LESS »
Member of the BBB with an A+ rating!
* By Appointment Only
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[PDF] Additional Testimonials
Atlantis provided quick service with professionalism. Shelby had outstanding customer service skills and completed the job with 110% customer satisfaction. This is the 2nd time that I have used... Atlantis and I will continue to do business with them. Thanks Atlantis. DTVIEW MORE »VIEW LESS »
After having a VERY bad experience with another plumbing company (who was supposed to be one of the most reputable in all of Atlanta!!!), I was extremely reluctant to look for another one anytime... soon but as life would have it, what needed repair was urgent so I took a deep breathe and searched again to find these guys. Luckily, they had someone already in my area and within 20 minutes I had them at my doorstep. The guy who took care of me was Shelby; he was extremely professional, knowledgable, explained eveything in detail and went above and beyond to ensure that I was satisfied with the work he had performed. Not only was I extremely satisfied with his work but their pricing was more then fair and they offer a great military discount. I will be sure to use them for any and all plumbing work I will need from here on out!VIEW MORE »VIEW LESS »
I've had a recurring plumbing issue in my 1940's house for the past 6 months where a blockage of waste water was occurring. I had called a different plumber twice to address the problem, but he wasn't fixing the issue, so I called Atlantis. Their 3-man crew, led by Butch came to attack and RESOLVE my problem. For an hour, they scoped, diagnosed, and completely cleared my old, cast iron pipes. Upon completion, they replaced the toilet's wax ring, even re-calked it to the floor, and left my house as they had found it. They thoroughly explained the issues I was having. The Atlantis team is a professional group interested only in fixing the problem they're faced with, both effectively and thoroughly. I won't hesitate to call them again if and when the need arises.
Had a very serious break in my main plumbing line outside that needed to be fixed ASAP. Butch from Atlantis came out and not only took the time to assess the problem (quick too), but also humor any and all questions I had about costs, alternative solutions, etc... They did the work quickly, very professionally, and exercised every due diligence I would ever think a job like this would require. The only downside was us having to wait on the City people to mark the lines, which Atlantis was very patient with and helpful in expediting. On a personal note, Butch was a fountain of random knowledge and a pleasure to speak to, going yet another step further in helping us document the excavation work to try and get some reimbursement from the phone company who trenched through our pipe (longer story). Great service and very fair pricing. Thank you again, Butch- I recommend Atlantis without hesitation.
We have been having issues with our pipes and Butch was there to help. He explained everything to us and even gave s other suggestions for after. I feel this company and Butch was upfront and honest.
After receiving high water bills and evidence of water coming to my basement through the walls I figured that I might have a leak somewhere so I called in a number of plumbing companies to give an estimate to diagnose and repair the problem. After receiving estimates from several plumbing companies Reggie of Atlantis plumbing who was the service representative on this call did the scope of the problem and works to be done. He then offered two options to address the problem. He said they could either repair the leak or replace the waterline complete. There was however one problem to the repair option and that was to cut into the foundation to find where the leak was because it was apparent that the leak was in the wall and the existing incoming waterline was the dreaded blue poly that has serious manufacturing issues. My wife and I choose to replace the waterline because this would take care of both the water leak and the blue poly issue. They came out ready to work from the moment that the crew arrived and worked diligently in adverse conditions (heat then rain then heat) to get the job done and stayed until late in the afternoon to complete the job. Reggie and his crew of Atlantis plumbing did an excellent job in addressing my water leak problem. I recommend them as excellent plumbing professionals that can be trusted.
I was recommended by my coworker to call Atlantis and could not be happier. Brian was prompt in his appointment time, well dressed and good at explaining my problem and the solution. He took the time to listen to me and my wife, and our opinion of what was causing our high water bill. After patiently listening, he gave us two options on locating and repairing a leak versus installing a new water line. Our budget was not ready for the full replacement, so we chose the repair option. He got the equipment off the truck and went to work correcting our plumbing problem. Brianís professional attitude and diligent work in the heat made feel comfortable with his experience. Within two hours Brian located the leak under a small bush and made a repair. I will be calling them back to replace the line as soon I can save the money. I hated spending the money fixing an old rusted steel pipe. I could live with rusty water but could not afford a $700 water bill. I would certainly recommend Brian to anyone.
After a disagreement with Atlantis, Mike called me to discuss and restored my faith in his business. Thank you for hearing me out.
I called Atlantis plumbing to repair my American Standard toilet. They told me they were no available parts to fix them so I should replace the entire toilet, even though it was a specially ordered Victorian style installed only 4 years ago. They wanted to charge me $1,500 to replace the toilet. He charged me just to come out and tell me he wanted to scam me into replacing a new and perfectly fine toilet. I went online, found and ordered the parts to fix it immediately after talking to the fraudulent repairman. They cost $42. My handyman installed the parts and charged me $142. I think that because I am a woman they thought they could scam me out of money. I would NEVER use them again and I warn all women to stay far far away from these people. UPDATE: The company refunded me the $69 they charged to tell me they would not fix my American Standard toilet unless I found my own parts or waited 6 weeks until parts came from Mexico. Strange, since my regular handyman who had returned from vacation fixed it with American Standard parts the very next day. The best way to let you know what it will be like to deal with this company and disagree with their business practice to to post the email the President Michael sent me: as per our conversation via telephone yesterday, Atlantis plumbing has refunded the agreed upon diagnostic charge to your tenant.
"Specially ordered Victorian style" toilet parts are not that common. We called the wholesaler and ordered the part. The only way at that moment we knew to get the toilet fixed immediately was to go buy another super expensive toilet. There are over 1000 places to buy toilet parts in Atlanta and probably 1,000,000 on google. If American Standard was back ordered that does not mean that someone does not have it on the shelf somewhere else. There is no database of where a flapper and flush valve are being stored. We could have searched all day for the part. What more can I do than refund the money we charged for trying to fix the toilet, a service call and spending time trying to match the parts. Why is everyone so critical? If the part was common or in stock you would have had the toilet fixed on the spot. I'm sorry we could not repair your toilet in a timely manor and that the only way we knew how to get the exact toilet working that day was to replace it. A $1500 piece of porlein toilet in a rental house is too much for me. Mike Whitman, Atlantis Plumbing. Please contact me personally if you would like to chat email@example.com or please tell me how we could have handled the situation in your opinion.
We had a pressure valve go bad in a 40+ year home. The plumber we trusted and used for 10+ years sadly passed away, so we read reviews and found Atlantis. Bryan came out and replaced a pressure valve. We will recommend Atlantis to friends and family. Very competent and the knowledgeable and we have found a new plumbing service. Its hard as most know to find someone dependable and trustworthy...we feel we have found that with Atlantis.
I had called Atlantis based on the recent glowing reviews other had given. At the time I was having a minor issue with dishwasher drainage hose, and the pipe it was connected to under the sink. The first plumber that showed up took one look at my job complained that he didn't like doing dishwashers, and even though he was polite about it, still left without doing the job. I waited 15 minutes expecting someone from Atlantis to call, apologize, and let me know that someone else was on their way, but in the end it was me calling them. When I called they were didn't seem frankly care, told me when the next plumber would show up. When I asked if I could get a small discount for my troubles they told me to talk to the plumber when he got there. In my opinion I shouldn't of even had to ask for a discount considering it was their plumber that failed to do the job. When the other plumber showed up, he was polite and professional. While the second plumber did the job quickly and professionally, it still doesn't change the fact that the right person should have been sent to do the job in the first place. Never once was there an apology for taking an extra two hours out of a day that was very busy. I will not be using this plumber in the future.
What ungrateful customer. I had to send someone across town to pick up a odd sized dishwasher connector to the bottom of the sink, and still charge the original amount quoted with no extra charge for travel or picking up a special part. The service call was under $200 parts and labor, and I probably have almost that in the 4 hours of labor and gas, and material I paid out. The customer has the nerve to ask for a discount for his time. What was I to pay him $10 an hr to make up for his job? No plumber stocks odd sized side inlet washer machine tailpieces on their truck, sorry. We should have let you call an appliance company to take apart your dishwasher and replace the hose since it was too small to use on standard connector. Original Customer Contact Form: I thought all I needed to do was replace my universal drainage hose to my dishwasher, but now I'm faced with fixing somebody's bone headed, jerry rigged job. i need my dishwasher attached to the disposal, and a pipe replaced on the left side of the sink. This customer should have paid an extra trip charge for having to send one plumber to his house and then having to send another plumber to a specialty store for a part and coming back within two hours of the original call. Technically he misled us by giving wrong information, the garbage disposal inlet was too big for his existing connector. He was more concerned with getting a discount for having to wait 2 hours to go get a part for his dishwasher, than to be happy that we were going to get a part for his dishwasher. If you have ever owned an appliance and have a warranty with Sears or Maytag (we have had an appliance warranty with sears for 17 years), an appliance company will almost always have to special order the part for anything above universal connections. The service windows are 4 hours and then you are almost guaranteed two trip on any repair. I think just an ungrateful customer that should be happy he had his issue resolved in less than 4 hours at home. If I have said something wrong, please let me know. Mike Whitman owner of Atlantis Plumbing 770-505-8570
Mark was great. He and his crew were very professional and did everything in a timely manner. I will never call anyone else. Atlantis Plumbing really made me feel comfotable and they gave me different options to handle my plumbing and drain issues.
Shelby and his crew did a wonderful re-pipe of our home eliminating the blue poly pipe. Very little mess and very skilled company! J.C. repainted the areas to complete the job. They wanted us completely happy and we are. We can't say enough about the professional attitude and quality of workmanship. We are very pleased with Atlantis and highly recommend them.
Pump in basement went bad; these guys were on the job quick. Very good and friendly! Jackie is the best! I would refer them
I must say, Jackie and Barry were awesome. I called Atlantis and within 30 min these dudes were out here firing up my hot water heater and were nice enough to tell me that my heater wouldn't last to much longer. Not only were they just plain old nice, they were insightful and knowledgeable. Thanks guys. Almost forgot, their price was unbeatable, a mere fraction of the quotes from other companies.
Just completed our 35,000 sq ft home in Country Club of the South. We found out we had gas leaks literally all over our house going to all exterior lanterns. Original plumbers worked 10 days and could not find ANY leaks except for one. Contacted Atlantis and within two days had found and repaired ALL leaks. We also had a huge water backup problem and original plumber had left balloon in rough in pipe. Atlantis located it 20 feet under foundation and removed it with very minimal damage to house. Original contractor again could not tell us why water was backing up in part of house. Every member of their team are terriffic!!!
As Property Manager for a small apartment complex, we work on a budget. Our water bill kept going up and up and up. A friend recommended Atlantis and they found the problem. Jackie and Barry were very professional and both had a great attitude on a not so pleasant job. Atlantis will be the plumbing company for this property from now on. I woul;d give them six stars if that were an option.
When our sewer line backed up I hesitated calling our regular plumber due to the high cost. Instead I checked out kudzu and found Atlantis and their reviews. Atlants showed up, rooted my serwer line, popped the camera down there and showed me where my old fiber line was broken, as we both suspected. Then Herman gave me an estimate, I got two other plumbers' estimates as well, and Atlantis matched the lower one, as it was only a little bit less. They came, did the job quickly and helped us find financing. I was very satisfied with all of their services, delivered in a concerned and friendly manner. Thanks Atlantis!!