Two techs arrived, Shaun & Everett. Everett was being schooled by veteran Shaun in the Precision Garage Door methodology even tho' having previous experience. Two springs were replaced (basic... problem) as were 2 roller bearings (at my request). Voluntarily, Shaun reset the pitch of a pulley bar erroneously set by the previous installer. Future problem factors were pointed out and to be watchful of. The job was done in record time & at a fair price. My take: Two thumbs up! Jack Allison, 3-3-2015.VIEW MORE »VIEW LESS »
Sean arrived as scheduled. Very courteous and fast. Completely changed out the rollers on my garage door, as requested. Repaired a light fixture in the opener unit (not a light bulb) and reported... status of the entire system. Quick and efficient - I am very pleased with the results! ThanksVIEW MORE »VIEW LESS »
We needed to replace two garage doors and I did a lot of research reading reviews on several trusted websites before choosing Precision Door. Ryan Frank, our sales consultant, was very friendly and and was able to narrow down two door styles based on our "wish list". What really impressed my husband and I during the consult was when Ryan showed us a price list for different options we were considering. We were able to customized the doors and stay in budget. A week later our doors were ready and to our surprise Ryan was here to install. He did a fantastic job and we couldn't have had a better experience with Precision Door!
Travis provided outstanding service. He took the time to explain and show me what my problems were. After the repairs were complete, Travis showed me the best way to lubricate my doors and how to keep the performing properly in the future. It is very rare when someone helps you prevent service calls in the future.
Precision runs an almost perfect operation. Got an appointment for the day after I called; received an email confirmation shortly thereafter. The following day Sean and Daniel showed up on time, got me an estimate, and once they started they were done in about 30 min. About 30 min later got the invoice by email. Punctual, courteous, and fast. They are clockwork-efficient, just the way I like it. I wouldn't call anyone else. Thank you!
We had an unbalanced door. We had friendly service person come out and replace our spring instead. The service was friendly and quick.
We had a spring break. Within a short time Precision fixed the problem. The technician was professional, courteous and on time. He not only replaced the springs but also noticed another part was broken which he then replaced at no extra charge. Great service and great price!
Precision Door recently installed an especially handsome Eden Coast door on my Virginia-Highland garage. They told me upfront what the project would cost; no surprises, sent email confirmations of appointments, and arrived punctually. Their expert installers worked diligently to get my door just right for me (Iím a demanding perfectionist) and lived up to their Precision Door Service name. Iím very pleased!
Our garage door motor broke yesterday at 4:30pm. I called Precision Door yesterday at 4:42pm to see about getting it fixed. The technician showed up today right on time and had us all fixed up in very short order. Their prices are reasonable and you couldn't ask for better service.
Our garage door slipped from its chain unexpectedly, nearly decapitating us as we prepared to drive into our garage. One call later, Precision arrived in a very timely manner and called to let us know they were on their way. Travis ordered the necessary parts for our custom door and even came on a SUNDAY to complete the installation with his colleague. GREAT job, Travis!
Liftmaster garage door quit working. Called Precision at 9:30 a.m. on a Saturday, and it was fixed by 3 p.m. The technician, Nick, was very professional, helpful and fair-minded. He gave sound and non-pushy options. Was very pleased with the service and the price. -- Meg Thornton, Sandy Springs
My garage door broke around 9:30 on a monday morning and Precision had it fixed by noon! I would highly recommend them as they were fast, affordable, and friendly.
Hadn't had my garage doors serviced in a few years. Saw Precision Garage Door Service had good reviews, so had them come to do a safety inspection and replace the noisy steel rollers. James called before the appointment time to let me know he could come a little earlier if that was okay. Nice. He listened to my concerns, then did his inspection, followed by a discussion of what he found and recommendations. There were no sudden add on charges, no up selling of anything and even told me one of the things I had asked him to replace was not really needed. Sweet! On top of his fine work, James could not have been more courteous and friendly, did not leave any mess behind, and did a great job on the doors. They are now much quieter and he also adjusted one to make it close more evenly and closer to the ground. I will be using this company from now on to service or repair the garage doors at our home, and highly recommend them to anyone needing that kind of work done. You will not be disappointed!
Needed new garage door opener installed. Service man, Travis, was running late because of rain and bad Atlanta traffic but kept us up to date via calls about timeline. Travis stayed out installing our items till after 9pm. He was extremely friendly and professional. I will definitely recommend Precision to friends.
Precision stands behind their service and I could not be more pleased with their people. I will never use another garage door company going forward.
Needed them to take a look why remote would not work. He could not get it to work. Tried a new one out of his box, the remote still did not work. Ran every test for power and voltage before we had to replace the opener. Travis was Quick, efficient, and honest regarding everything. Highly Recommended. Richard
I had Precision come out to service the old garage doors and openers in the house we just moved into. The were the originals from when the house was build in 1975. He showed up on time, actually early, was friendly and knowledgable, and did the work very quickly. He also gave me an education on the state of my doors and helped me program them to my truck opener. I will use them in the future for any other door work or replcement
We had Precision install a steel garage door for us. The process was easy from start to finish. Travis was our salesman. He was helpful, knowledgeable and courteous. Our installer was James. James let us know when he was coming. He came and installed the door, did a nice job and cleaned up. He was skillful and courteous. Our dealings with the office staff were all satisfactory. I recommend them without reservation.