Septic Service Pro Plumbers & Sewer Repair

Septic Service Pro

(678) 804-4527 www.septicservicepro.com »

6295 Holly CourtBuford, GA 30518   map »

Business overview

Septic Service Pro is owned and operated by families in Buford and Flowery Branch. We service north-east Atlanta including: Sugar Hill, Cumming, Alpharetta, Roswell, Sandy Springs, Norcross, Duluth, Stone Mountain, Loganville, Grayson, Lawrenceville, Dacula, Winder, Hoschton, Commerce, Gainesville, Oakwood, and environs Trucks and equipment are located for easy access to these locations.

Our company has broad experience related to Septic, Home Construction plus Grading, and Industrial.. Engineering. Technicians have installed (hands-on) over 2,000 new construction septic installations and pumped or repaired hundreds of older septic systems. Everyone in the company works in the field, and were contractors building custom or track homes prior to 'the slow-down'.

We have over sixty-five years total experience in technology for septic including thirty years managing Engineering Projects to build product manufacturing plants with the installation of production equipment and all associated utilities throughout the USA and Europe. Our newest technician made a 96 and 100 on the two state required septic tests last year- - his background is twelve years of home construction plus college. One member has his college degree from the University of Virginia. Another has built entire subdivisions from raw land to sold houses.

Our goal is to deserve and keep the title: 'The Best Name in the Industry'.

We provide: (Prices given for home owner approval prior to any work being started.)
1.Septic tank pumping, low price and fixed quote. Environmental Health for the State of Georgia recommends that a septic tank be emptied every three to five years to remove solids collected in the tank. Water passing through the tank will carry the solids into the absorption field causing it to fail, whenever solids fill the tank. Pumping the tank saves installing a replacement field - - costing $3,000 to $9,000, not counting landscaping. (Free price quotes, with explanation, for any needed repairs identified are given after the tank has been pumped.)
2.Repair or replacement for any part of the septic system.
Septic filters cleaned or installed
Baffle tees
Main lines
Outlet lines
Tank lids
3. Absorption (drain, leach) field repair or replacement. (Free quote.)
4. Pipes, lines unstopped by hydro-jetting.
5. Pumps replaced both interior and exterior lift pumps for raw sewage or septic waste water.
6. Some failed Absorption Fields may be reclaimed (not replaced) by hydro-jetting to loosen solids, then sucking out the lines with septic truck vacuum, and if greatly non-absorbent, adding Pro-Pump enzymes and bacteria plus oxygen release to eliminate the bio-mat stopping ground absorption of the water.
7. Complete systems installed to each county?s specification and choice of system type.
8. Inspection letters for real estate sales provided.
9. Easy access, no digging, Risers installed over tanks and pumps.
10. Video Camera inspection In pipe available.

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Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buford
  • Cherokee/Forsyth County
  • Cobb County
  • Conyers
  • Cumming
  • DeKalb County
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
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Services

  • Back Flow Prevention
  • Cesspool Cleaning
  • Chemical Treatments
  • Inspection Letters & Certificates
  • Regular Maintenance
  • Septic Tank Cleaning
  • Septic Tank Pumping
  • Sewer Jetting
  • Sewer Line Installation
  • Sewer Line Repairs
  • System Upgrades
  • Tank Installation
  • Tree Root Removal
  • Video Camera Inspections
  • Water Line Installation

Systems & Parts

  • Septic Tanks & Systems
  • Sewer Lines & Systems

Parts & Systems

  • Drain Fields
  • Lift Stations
  • Septic Tanks
  • Sewer Lines

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

All employees at Septic Service Pro are insured and are licensed by the state.

Hours of Operation

  • MON
  • 7:30am
  • 6:00pm
  • TUE
  • 7:30am
  • 6:00pm
  • WED
  • 7:30am
  • 6:00pm
  • THU
  • 7:30am
  • 6:00pm
  • FRI
  • 7:30am
  • 6:00pm
  • SAT
  • 7:30am
  • 6:00pm
  • SUN
  • 7:30pm
  • 6:00pm

* 24-Hour Service Available

Payments Accepted

  • Cash Only
  • Debit Card
  • Mastercard
  • Personal Checks
  • Visa

Reviews

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PROFESSIONAL AND COURTEOUS, 5/22/2015

Michael and Shane did an awesome job. Had to pump the septic,install a new baffle tee and tail out line. Very little yard displaced. Will definitely use Septic Service Pro again. Very pleased.


Capable and professional, 5/19/2015

Michael and assistant pointed out a leaking toilet that I didn't know I had (saved me $ there!). They also disturbed very little of the yard to get to the tank. Not the super cheapest but no hard... upsell when they got here. Very pleased.

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Videos & Photos

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Photos (9 photos)

  • 2010 Kenworth Pumper Truck
  • Kenworth w/JCB Excavator
  • Infiltrator drain field installation
  • Another Infiltrator system being installed
  • Pumper in front of house
  • 12 bio-force™ Packets in OUT-HOUSE Box
  • Broken Sewer Pipe
  • Trained Technicians
  • Plenty of Supplies for all your Septic needs.

Linked Review

robandirene

Reviews: 0

Knowledgable and Honest

I read a ton of reviews before I settled on Septic Service Pro. Glad I did because the service was great. Very few people who go with the company that charges $189 to pump your tank pay less than $600. I had over 4' of sludge in my tank and they still only charged me $295. Mike inspected the tank and all looked well. I told him I was having issues with the toilet and some lower drains gurgling. He could have sold me the farm but suggested we just pump for now since the build up in the tank was so high but if it happens again I would know in about a week or so. Well the gurgling is back and Mike is coming back out soon and I'm confident he will correct the issue and not try to sell me something I don't need. He already had a plan of attack if the pumping didn't correct the issue and alerted me to a ballpark price should he need to come out. No surprise there. I compared his ballpark price to what others have paid and with their $189 specials turning in to $4000-$6000 and I won't be close. Bottom line is that they have already proven to be honest and I know when he leaves my house next Monday it will be fixed and I will not have paid for something I did not get or paid for something I don't need. If I experience something otherwise you can be sure I'll write it up but I have a feeling I will be giving them some more praise. You can trust these guy's because integrity matters to them!

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More Reviews

chodell

Reviews: 0

PROFESSIONAL AND COURTEOUS

Michael and Shane did an awesome job. Had to pump the septic,install a new baffle tee and tail out line. Very little yard displaced. Will definitely use Septic Service Pro again. Very pleased.

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Sandimac

Reviews: 0

Capable and professional

Michael and assistant pointed out a leaking toilet that I didn't know I had (saved me $ there!). They also disturbed very little of the yard to get to the tank. Not the super cheapest but no hard upsell when they got here. Very pleased.

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TomStowell

Reviews: 0

These Guys Are Great!

Clarence, Nick and Steve did an outstanding job on the repair of my sand filter system. They were extremely knowledgeable in the way they approached the job and very professional in the execution. They left everything the way they found it when the job was complete and the price was very reasonable. They really live up to the name Service Pro and I would recommend them to anyone. Tom Stowell - Gainesville, GA

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Quincy30087

Reviews: 0

Fantastic Company

Great company! Gave me a rough idea of the cost over the phone. Came out to my house gave a fair estimate. After digging they found that it would cost a bit more (based on the condition and age of my septic tank) but DID NOT charge me a dime extra!!! The saved me a ton of money by knowing how to fix my problem instead of suggesting that I replace my drain field (like the other three companies did). Worked late into the night and completed the job. Plus left the work area looking neater than when they started. If you are looking for a fair, honest, company that knows their business and does a fantastic job, look no further. These guys are the best!

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jtgaston

Reviews: 0

Quality Service - Excellent Price

Mike and Shane came out and did an outstanding job on replacing our septic pump. Same day service - and they came out on a Friday evening! Mother's day would not have been very happy if they didn't save the day. HIGHLY RECOMMEND!!

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remltc

Reviews: 0

Great Service

We live in Dawsonville. The crew that came out was very professional. The company owner explained to me the value and the many details about the septic that I did not know, that is why I chose them in the first place. Excellent service. R.McGary

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Bonnificent

Reviews: 0

Too busy for me?

I just got off the phone with Clarence. After explaining our situation--a pool of sewage in our backyard--as well as confirming back to him that we had no running toilets, no expensive water bill, we'd JUST had our tank pumped and filter cleaned, and that it'd been pooling for months, he told me very genuinely that they do free estimates, but he didn't know when he'd be able to get out to us. He said that they are having "six people a day calling with wet backyards wanting someone to look at them" while other people are calling who actually need to get their tanks flushed. While I understand that you're busy, I felt a tad insulted that I was basically being told, "It's not a big deal, and I don't have time for you." I'm not going to pull your arm to get my business. Especially after I've answered all your questions about the toilets, how long the puddle's been there, pumping, etc. Part of the gamble when advertising free estimates is that you'll get calls with no cash at the end. I heard good reviews about this company, but...I wasn't impressed. Hopefully they can get some more employees to handle the amount of calls, or possibly hire one employee that only does the estimates. I wish them the best, but I won't be using their services.

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Divey2

Reviews: 0

I would give them 10 stars if I could!!!

We had them come out and pump our tank. They started digging and water came up. The people that pumped it before (Atlas Free Flo) just pumped the water and not solids! Do not use Atlas! Michael from Septic Service Pro explained everything that had happened. He gave details of what him and the other guy were doing. They had to pump more than they were supposed to and put a new drain on the tank. There were no hidden charges it was what he said it would be. They were very friendly, nice and professional. I cant say enough about this company. Clarence answered the phone and was the nicest person. I want to say thank you to all 3 guys. We will use them again and I have text everyone I know with a septic tank your number. Thank you again for being so honest!!!

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Ducote3

Reviews: 0

Awesome Service!

I recently bought a house and used them for two septic tank inspections. Once we picked the house, they came and fixed up the tank for us and pumped it. Clarence answered the phone and scheduled all the services for us. Jamie came and did the work. They are all awesome. So professional and courteous, always punctual and did a great job! I will definitely use them from now and recommend them to everyone.

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GwinnettCitizen

Reviews: 0

very impressive

I was impressed by the knowledge and patience from the first phone call. I had a lot of questions about my system, and they cheerfully and patiently answered them. Michael and Shane were our techs and they worked very hard to not only dig to a hard-to-access tank, but Shane got into our tank to clean out dirt from a cave-in years ago! Michael was incredibly knowledgeable, and explained every step of the repair process. This is the type of honest, hard working business that makes our city and state a great place to live.

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mkgaskill

Reviews: 0

Highly recommended

The team was efficient, friendly, knowledgeable and FAST to arrive. The bill was extremely reasonable for the work needed to be done. I would HIGHLY recommend Septic Service Pro.

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qzanne74

Reviews: 0

Excellent and prompt service

I called on New Years Day at 3pm and they were going to try to send someone out that day with no extra holiday charge. I asked them to come the next morning due to prior plans I had. Nick showed up fri morning and explained step by step, what the problem was and how he was going to fix it. After my concern on the cost, he called the office and they gave me a flat price and he promised that would be the price regardless of what parts used, etc. He fixed the issue and was very personable. I would highly recommend this company.

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msottnick

Reviews: 0

WONDERFUL service!

I can't say enough good things about this company. We had been struggling on and off with slow drainage and had several other companies tell us that we needed to spend thousands on a new drain field. Septic Service Pro came out and with minutes determined that it was a simple fix due to a part being improperly installed by another company that we had previously used. They were professional and honest. I will definitely use them again and highly recommend them.

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barkes

Reviews: 0

1st Class Service

Honest, dependable, reliable. we had a sewage/septic pump that wasn't working, I told them we had an elderly renter and needed to have it done asap. They rearranged their schedule and sent mike out. Mike was extremely helpful, did the work quickly, explained why it wasn't working (too many heavy tissues). He suggested tips and recommended and advised us on proper maintainance of our septic tank. He gave us a "miniclass" on septic tanks, care and upkeep and how to tell if you need a new drain field. When one uses home service businesses you can tell the guys who just want to get the money, and the guys who love their job, and love helping the customer. septic service pro is just such a company. their philosophy is to help the customer, educate them and treat them like family. Septic Service is one of the best home service businesses I have used in my last 30 years of home ownership. Thanks to Mike and the rest for your outstanding service. Connie and Pat

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Remaley

Reviews: 0

Great service!

Called on Monday and they were here on Friday. Great service and were true to their price. No hidden fees. Will use them again and recommend them.

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Photos

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2010 Kenworth Pumper Truck