Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
We needed to add foam insulation to our attic. We consulted 3 firms including Reliable, and Reliable came through with the lowest price. It was no problem to schedule a date for installation (we... had to re-schedule once, as well). The most impressive part was the service we received from the installers, Blain and Josh. They were both extremely polite and even responded to questions we had AFTER the job was completed. We felt well taken care of and they earned our trust right off the bat.VIEW MORE »VIEW LESS »
I have used them for both plumbing and HVAC. They are on time, polite, and efficient. They also have good deals for regular maintenance of HVAC.
Fantastic company with fantastic service. 5/5 stars. Very professional and I appreciate all the hard work.
the techs Phil and LT did a great job on the install of my furnace in very difficult conditions, the dreaded crawl space. I change the filter and that's a task in its self. I can't imagine changing out a furnace. They did an outstanding job and were very polite to my wife. They gave her instructions on how to use the programmable t-stat and couldn't have been anymore professional.
We called ~8:30am after waking up to no heat in our upstairs. Timothy Pomella called in advance and arrived at ~12:30pm. He was courteous and professional. He quickly diagnosed and fixed the problem. I trust that we were charged a fair price. It was wonderful having our heat working again. I had feared we'd have to wait at home all day. We've been satisfied customers of Reliable for over 20 years.
I have been with Peachtree Service for over 25 years and haven't been happy with them for a while. I needed help with my humidifier and called Reliable and they sent a tech named Brian Williams out within the hour and he fixed it and we will now be changing our contract over to them. Great people and great service.
We had our air ducts cleaned and this was absolutely the best service ever. These guys were wonderful and the service was incredible. No service like this anymore and the cost was very reasonable. Thanks for a great experience from Alecia on the phone to the completed project.
I have no problem with a company making a profit, but when it comes to marking up the parts @300-400%, I think that is a bit much.
I called them on the coldest day of the year, expecting them to tell me I would have to wait 2-3 days. Tim Pomella called me at noon and showed up 20 minutes later. So nice, so helpful and I had heat within 1/2 hour! So happy I called them. Kim S.
Wow. Great service. From start to finish - professional, prompt and honest service. Was told in advance there would be an $89.95 service charge and any repairs would be additional. Technician Chris Hamrick showed up within an hour of my call, on what had to be a very busy day for them, being one of the coldest days this winter. He was professional, knowledgeable and quick to fix the problem. No attempt at upselling, no overcharging, in fact, after fixing the problem, they only charged for the service call ($89.95) and payment was simple. In an industry known for overcharging and pushing services possibly not needed, this was a pleasant, painless and refreshing experience. This was my first time using Reliable, and it won't be the last. Thanks Reliable!
Prompt and professional install by Shawn A & Tyson. A pleasure to do business with Reliable. Highly recommend.
I live in an older home in East Cobb that did not have any bathroom exhaust fans. I called Reliable to install a bathroom exhaust fan and run the vent out the roof, which they said they could do and provided a competitive quote. The installer came out and spent half the day completing the install. The first time it rained I woke up to my master bathroom flooded in water. The water came in through the roof, damaged my brand new insulation, and spread across the floor of my master bathroom. I immediately called Reliable and they sent the original installer to "fix" his screw up. They had to remove and replace some of my insulation and re-seal the roof vent. About a week later it rained again and once again water was penetrating the roof and damanged my insulation. Finally, Reliable sent their performance department manager to my house to inspect the issue. After losing my trust in their work, I called a roofing company to meet the Reliable manager at my house. The representative with the roofing company immediately recognized the issue. The manager at Reliable obviously recognized that they should of not completed such a job and hired the roofing company to fix Reliable's mistake. The roofing company had to replace a whole section of roofing shingles to fix Reliable's mistakes and stated Reliable's installer just used a bunch of tar to hopefully seal the vent to the roof. The issue has finally been fixed thanks to the roofing company!
I apologize the roof penetration was not properly sealed the first time. We install many holes through roofs and most of the time, it is not a problem. A hole is cut through the roof and the shingles and sealed with roofing tar to make sure no leaks occur and it is not a problem. In this case, it sounds like it was an unusual application that a roofer possibly should have handled form the beginning. I do apologize the installer did not recognize this, but often times, one is unsure whether it sealed correctly until it rains. I do appreciate your three star marks in service and value and I am happy to see we responded quickly and efficiently when a leak was discovered. We replaced the insulation that got wet and of course, paid the roofer to seal the roof against leaks. The first time our tech repaired the leak, it was still raining and it is next to impossible to fix a leak in the rain. We are not perfect and do make mistakes, but I was very pleased you reported we stayed with it until it was all corrected. Thank you for your business! Dan Jape
Jason and Josh did an awesome job installing our heat pump and ductwork for our basement. They were on time and did exactly what we wanted as far as duct placement so we could finish our basement they way we wanted. I would recommend Reliable to anyone needing anything heating and air related!
I have a 9 year old hvac zoned system that I wished to upgrade my control boards with wireless home automation thermostats. The guys were great. My system has never worked better. The guys were courteous and friendly and very helpful. I would highly reccomend them.
Our heat went out on New Years Eve, two days after I had come home from surgery. When we called the company that installed our system and explained the situation they said sorry we are closed for the holiday. We how you can find someone else. We called Reliable and they were at our house within 30 minutes. We had to have a complete new system but guess who we chose to install it? Reliable of course! Thank you Tenable and Jamal for leaving everything clean and tidy!
The technicians Sam and Jeremy were very professional. These guys did a excellent job with the installation of my new air conditioning system. They even took the time to show me how to operate and maintain it. When the guys left I felt that I had received a quality system and installation from a company that would stand behind it. I would highly recommend to anyone.Thank you
Very impressed with Jim and David's professionalism and customer service. Could not have expected any more from them.