Reliable Heating Air Plumbing & Electric Appliance Rental & Repair Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Committed to customer satisfaction, 9/15/2014

Justin Hall and David Unitt replaced some GFI boxes and troubleshooted blinking lights for us. These guys are top notch and proved to be not only knowledgeable about electrical issues but also... committed to making sure that we were 100% satisfied before they left. Their care and concern for the customer showed every minute they were here!

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wonderful, 9/12/2014

We have used them a couple of times for plumbing and once for heating and air. Each was professional, knowledgeable, and friendly. They are always willing to go the extra mile while not charging for... more than you agree to. Thanks to Thomas.

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Videos & Photos

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Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

VickiAH

Reviews: 2

Like the name says--reliable

I have used them for both plumbing and HVAC. They are on time, polite, and efficient. They also have good deals for regular maintenance of HVAC.

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More Reviews

Crutchcrdw

Reviews: 1

Cool customer

Brett K. And Eric S. were with us all day to replace our unit. This is a high rise condo so going to the truck for tools and getting on the roof took time but they didn't complain. They were very professional, and polite. They left my house nicer than they found it, sweeping up and replacing things they had to move. Thank you guys! Well done!

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THCG1025

Reviews: 4

Reliable and Professional

I called Reliable to have our lighting fixed in our master bathroom. The lady I spoke to on the phone was very polite and professional. She scheduled a tech to come out to our home the very next day. The two men that came out today to fix our lighting, Justin and Justin, were also very polite and professional. Before they started the work they explained the process of fixing the issue and pricing. They were knowledgeable and had our lighting fixed in no time. Additionally, they were both very nice and sweet to my 5-year-old son and our dog. I was very pleased with the service from scheduling the appointment to the actual work being completed and felt the pricing was very fair.

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1Angela

Reviews: 1

Lives up to the name: Reliable!

Jake and Andrew installed 6 ceiling fans and 3 pendant lights in our home and were fantastic! They were prompt, knowledgable, professional and attentive to every detail to be sure we were happy with their services. No doubt, we will call Reliable first when we need electrical!

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vreynolds

Reviews: 3

Hate Spending Money on HVAC But

This company did an excellent job. Three choices were offered to fix the problem, and the technician did not pressure me either way. In the end, I chose to do the most expensive repair as it was the most reasonable for endurance. The repair crew was prompt and very efficient. Communication with the company was excellent. I hated to spend the money, but I would recommend them to friends without hesitation.

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nickeymac

Reviews: 1

Professional Service... Very Reliable

Brett Kremple & Eric Schoener did an excellent job while working at my home. I really appreciate them be so thorough in their work. I would definitely recommend their service to anyone.

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colorgirl

Reviews: 3

Reliable is a great company

I was very impressed with Reliable and their way of doing business. K.J. the technician was very professional and knowledgeable about the service. I would highly recommend K.J. and Reliable.

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reportermike

Reviews: 1

Courteous, Dependable and Thorough

Alex and his HVAC cleaning team were awesome! On time, spent 10 hours @ the house and very thorough!

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JanandSteve

Reviews: 2

Fantastic installers!

We wanted you to know about 2 great representatives of your company- Jorge and Jesse Ceron. These gentlemen installed our HVAC unit on 7/14/14 and were very professional, personable and thorough. They took their time to explain everything to us and were receptive to any questions we had. These two gentlemen (along with your salesman Chris) are the reason we will refer other folks to your office. Thank you...Jan and Steve Herring

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contractor0

Reviews: 1

Another great experience with Reliable

John F and Stan replaced a kitchen sink and faucet today. They were friendly and did great job! It works well and looks fantastic. They even took special care to make sure my kitties did not slip out the door. We have used Reliable to replace our HVAC, some electrical and plumbing over the last several years. We think highly of the company. Stan and John F kept the bar high! Highly recommend them. Kathy B.

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cmvoisin

Reviews: 2

So So SO

Came out, told we needed freon so they put it in. Didn't last 24hrs and our thermostat went rising. Called again and had a tech come out telling us we need a new system and all the freon is gone, there's a leak. ok we'll then there's a leak, we were not told about that. The new tech says you didn't have your tech check a leak? My reply was I didn't know i had to tell the tech how to do his job. Really Reliable? You add freon to a system w/o automatically checking for a leak. You were great to us on installing our heating and air in our previous home and would have given a rave review then but not so great this time around. You've forced us to shop around for another company.

Reliable Heating Air Plumbing & Electric replied on 07-16-2014

Anytime Freon is added to a system, there is a leak. We have a brochure that we leave every customer explaining this. Freon does not wear out nor does it need to be replaced. We do not do extensive leak searches like some companies and the reasons are explained in the brochure we leave. A number of companies do expensive leak searches only to tell the customer what everyone knows if the unit is low of Freon, there is a leak. The leaks on old air conditioners are not leaks that can simply be repaired, they are fractures and splits in the copper tubing and this is a sign the system needs to be replaced. Now with the phase out of Freon almost complete, the best choice for a unit that needs Freon is replacement. I apologize our tech did not explain this better as it it is printed out on every invoice and he should have left you a brochure and explained the nature of a leak and what to do to remedy. We do not allow our techs to install a large amount of Freon in a leaking system and charge for leak searches as we feel it is better the put this money in a new unit. We try and explain the concept is related to how fast the Freon will leak out and how low the system is. If one has a slow leak and their unit only needs a small amount of Freon, some people choose to simply “pump up” the old unit. But if the system needs pounds of Freon and it is leaking quickly there is no reason to throw good money after bad. Our service and prices are some of the best in town and our 10 year parts and labor warranty is the best in Atlanta. If you have not made a decision, I will gladly credit the cost of the Freon that leaked out towards a new system. Please let me know if I can help, Dan Jape-cell 404 626-2344

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petelago

Reviews: 1

Knows how to take care of customers

Conor came out to do the first service of our unit that Reliable installed 1 year ago. I had a few customer service issues and Conor went out of his way to make things right. I have been very satisfied with Reliable since day 1!! They KNOW customer service...

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RaBrim

Reviews: 1

Great service

When technicians Bryan Tanner and Gordon Harper arrived at my house at 9am Sat. morning ,it was nothing but professional service. They both took the time to make sure the job was done to my satisfaction . relocating the unit in the attic and installing a zoning system, which a job should have taken more than a day . They ask if I didn't mind them staying late to finish . This was beyond a normal days work. I could not be more satisfied with the dedication and the quality of work done. With that said nearly 15 hours of work in one day you have a pair of great employees .!

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Soundmann2

Reviews: 1

Reliable Service Pro- Keith Jones (KJ)

Keith did a great job servicing my HVAC. He was very courteous and professional. He offered some tips on how to keep my system running well. I would like KJ to come back when service is required.

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JosephStrasinger

Reviews: 1

Great job fixing my AC!

Brian did a fantastic job to fix my air-conditioning system. He was on time, diagnosed the problem quickly, provided me with an accurate estimate and completed the repairs very quickly. I highly recommend Brian Williams and Reliable Heating and Air!

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thomasville

Reviews: 2

service air conditioners

We had a service call today from Reliable for the summer tune up. Our tech was Conor Morris. He was very knowledgeable and explained in detail what the inspection involved. His courtesy and professional was excellent.

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Videos

Photos

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Dan and Daniel Jape