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worst company ever!! Requested to winterize sprinkler system. All they did is to turn it off, which took no more than 4 min. And they would like to bill you for $98. Make sure you ask what the... service entails in great DETAIL!! In fact, they do not provide standard winterization service.And they didn't explain this on the phone when ordering the service!!!VIEW MORE »VIEW LESS »
Per the Rainbird website the system should be blown out with compressed air prior to winter freezing temps. When the Sprinkalawn serviceman arrived, he simply checked that I had shut off the water to... the system, then operated the controller for the 4 zones to remove any remaining pressure. No compressed air required, he said. I had already done what he did. However, their original installation was fine and works well. Suggest clarifying what you will get with a service call before having them come out.VIEW MORE »VIEW LESS »
I live at the Highland Hall Condominiums - a 4 acre condominium complex on busy Briarcliff Road. We wanted to add irrigation a little at a time as we can afford it. Jim & Ed worked with us to plan for our current needs as well as our future needs as we add zones on. I obtained 6 estimates and Sprinkalawn just blew them all away. Each year we add more areas and our property looks awesome! Sprinkalawn prices are very fair and their work product is unsurpassed. I look forward to a long relationship with this company!
worst company ever!! Requested to winterize sprinkler system. All they did is to turn it off, which took no more than 4 min. And they would like to bill you for $98. Make sure you ask what the service entails in great DETAIL!! In fact, they do not provide standard winterization service.And they didn't explain this on the phone when ordering the service!!!
I guess Ms Y wanted us to come out & service her system (which we didn't install) for FREE? She was quoted the minimum $98 service call (which she agreed to) upon her initial call to our office. BTW: We have approx. 800 happy homeowners that pay an annual fee for us to handle the winterization and spring start-ups of their systems, and it IS less expensive than calling in separately! We actually reduced the charge in an effort to keep her a happy customer and she finally did pay the bill, but also placed this unfair review. She will have to find someone else to service her system in the future. Feel free to contact me personally for additional details if you, a potential customer, have ANY concerns about our billing, charges or our customer service! Thanks for your consideration. Jim Butler, Pres. / Co-owner
Per the Rainbird website the system should be blown out with compressed air prior to winter freezing temps. When the Sprinkalawn serviceman arrived, he simply checked that I had shut off the water to the system, then operated the controller for the 4 zones to remove any remaining pressure. No compressed air required, he said. I had already done what he did. However, their original installation was fine and works well. Suggest clarifying what you will get with a service call before having them come out.
Last edited on 12/3/2015
Air compressors are used in northern climates with frost levels significantly lower than ours here in North GA, which is 8". In our 36 yrs in the sprinkler business right here in Atlanta, we've never used an air compressor to winterize except for some of our customers that have above-ground pump stations. We DO show our sprinkler installations customers how to winterize themselves, because it IS relatively easy! And we offer Annual Maintenance Agreements for those (currently about 800) that don't want to get their hands dirty or have to remember when to take care of this routine maintenance: spring start-up & winterization, which, in this part of the country is more about preventing accidents caused by systems running during freezing temps, icing driveways, walkways or the road! If the poster would like to contact me I promise to make it right! Jim Butler Pres./ Co-owner
Jim provided a prompt, reasonable quote. The work was performed neatly. The installers were courteous and hardworking. I'm pleased with the results and looking forward to a better looking garden / yard next spring and summer. I had irrigation installed in the front yard, back yard and side yard.
We had Sprinkalawn come out and intall a system after a new sod yard was installed. What great service and price! They were on time, did an excellent job, and explained all the details of the system. I would not hesitate to recommend this company.
I would recommend Sprinkalawn. The reason for the 4 stars and not 5 stars is I wishbtheybwoukd clean up better after they do work. Every time after work had been done, I've had to go out and power wash the driveway and stepping stones that were covered in red clay. And red clay would be all over the grass.
Recently installed a 7 zone irrigation system for us. In the planning stages, Jim listened to what we were doing and planning to do and made several good recommendations. Then Ken and his crew followed through with a great installation, making sure all was done according to plans. Very good bunch of people. Did it all at a very reasonable price. Highly recommend them.
The professionalism and quick response along with a great reputation made me select this company for my irrigation system. They have excellent workmanship and took time to explain the system to me. I would highly recommend them to my friends and neighbors.
I've had my irrigation system from Sprinkalawn now for over a year, and it's one of the best and most reliable investments I've put into my house. You know, with a lot of service companies, you agree on a bunch of stuff with a salesperson, and when the installers show up a week later, it's like your initial conversation never happened. Well, my Sprinkalawn experience wasn't like that at all. The installers were aware of all the picky, nitty details I agreed upon with Jim. They did what they said they were going to do, and it's worked 100% ever since. Not sure I could ask for more than that. (And not having to trot around the lawn every hour and reposition sprinklers on the end of a hose is a pure delight, too.)
These guys are the best. They did a great job installing and explaining the system. They took the time to understand what was needed and made sure the system was designed to meet those needs.
These guys were referred by our neighbor and we really needed things fixed. We let it go too long and things were a mess! The work was top notch and the Tech was as well. They went above and beyond the call of duty
I had some heads in my system that were leaking and called this company to check out the whole system. They came and repaired some of the leaking valves but did not have the part on the truck to complete the job. Came back 2 days later and supposedly finished. The charge for that work was $589.00, including $370.00 for 2.5 hours of labor, Prices for the parts used was about double the retail prices. About 10 days later, I noticed there were 2 valves leaking and called them. They came our again and fixed those two, which were not fixed on the first visit. Got another bill for $265.00, including $148.00 for 1 hour labor. I questioned the chrges, but to no avail. I would not reccommend this company.
We'd like to share the rest of the story: What Mr. W failed to tell you is that we performed the requested work on his sprinkler system (a system that we did NOT install, by the way!) in June 2013. Multiple ignored attempts to collect for services performed ultimately led to us having to file suit against Mr. W on Feb 24, 2014, which presumably led to his less than stellar review... Jim Butler, President Feel free to contact me for additional information
I had a new sprinkler system installed last Fall. My yard isn't that large but has 6 zones that include both types of sprinkler heads. So far I have been very happy with both the the initial installation of the system and the follow up service. The system has tons of flexibility for programming in different types of watering patterns. The cost for both the system and maintenance are reasonable. I would highly recommend.
Earlier this summer Sprinkalawn installed an irrigation system for home north of Woodstock. The system has operated flawlessly! What I appreciate the most is the detailed planning that went into the design. In particular, Jim included zones and sprinkle heads for future landscaping plans involving flower beds, shrubbery, and walkways. I recommend Sprinkalawn, without question. Glen Hopkins
Jim Butler, a person you can trust with recommendations. Very reasonably priced, couple with excellent quality work. They do not charge for quotes unlick some other companies I had know. I would refer them to all my friends and relatives. Thank you!!