Reliable Heating Air Plumbing & Electric Appliance Rental & Repair Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com

11075 GA-92Woodstock, GA 30188 map it »
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Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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First Class Service, 7/27/2014

Wasn't thrilled about having to replace my AC and interviewing companies for the Job. Reliable was a first class organization from selection to completion of the job. From starting an online chat... late evening, I received a call in about 10 minutes to discuss my issue. The next day Tom Bennett came out for a quote and presented several different options with no pressure. He was very informative and easy to work with which made selecting Reliable very easy. On install day, Dustin & Garret showed up and worked for about six hours straight installing a new AC and furnace. They were very professional and did good quality work. They were able to trouble shoot an issue to install a new wifi thermostat which I greatly appreciated. Upon completion, you could not tell they were even there. There was no mess and they took time to go over the new system. A lot of companies talk customer service, Reliable actually practice what they preach and for that they've earned my business for the forseeable future. They weren't the cheapest or the most, but I do think they were they best option and provided the best overall value.

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Excellent service and very professional!, 7/26/2014

Ricky J. and Kris P. were excellent! We needed a small light fixture installed on a Saturday and at the last minute. They did a great job and were very professional. Highly recommend Reliable!!

Videos & Photos

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Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

Bob162

Reviews: 2

Great job!

5-22-14-Just had our garbage disposal replaced, the plumber's name is Thomas. Thomas installed a 1/2 HP Badger garbage disposal. He was polite, called ahead, on time and very professional and knowledgeable. I would feel very comfortable having him do other work in my house. This is the third plumbing job Reliable has done for us and they have earned their place as our plumbers of choice.

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More Reviews

JCNardo

Reviews: 2

Efficient, Quick, and Honest Plumber!

Taylor & Victor were awesome! Another co. said to replace H20 heater. They fixed my problem w/o doing that.

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EJCCC1

Reviews: 2

Excellent Service and Advice - Raymond Leary

Raymond responded to a call for my mothers HVAC in Decatur. He made her feel completely at ease and coordinated with me by telephone through the whole process. He gave her good explanations, advice and steered her clear of unnecessary repairs. He is a gentleman and a pro and is representative of what I have seen from Reliable.

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DMM1200

Reviews: 1

Jesse Clark and Cassie were awesome

Jessie Clark and Cassie with Reliable are great! Cassie did her best to try and help resolve our situation. I appreciate all she did! Jessie Clark, Service Tech finally resolved our issues! Thanks Jessie job well done!

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Kasey2

Reviews: 1

First Impressions

You never know what to expect when using a service for the first time. I was very impressed by Raymond Leary's (Svc.Tech.) knowledge and maintenance suggestions of my A/C unit. I would definitely refer, and use Reliable Heating & Air again.

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prounds

Reviews: 1

Ask for Jimmy Miller!

If you are a Reliable H&A customer and want an exceptional technician, ask for Jimmy Miller - he is professional, extremely knowledgeable, proficient and a great steward and representative of Reliable H&A - in short, they are very fortunate to have such a fine employee. He has serviced our HVAC units on 2 occasions and I plan to request him in the future.

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validname

Reviews: 1

Great Service by a Great tech

Connor Morris was our tech for our AC service. Connor was punctual, courteous, and very informative. It is rare to see service like this these days. Connor displayed care and took his time to do the job right. He thoroughly informed us about the process and options. He did an excellent job with a smile on his face. Generally you run into service providers who are in a rush to get out, barely say a word regarding the process and act as if they are being inconvenienced if asked a question but our experience with Reliable Heating and Air Tech Connor was very pleasant. Reliable is doing a great job by providing great service and well rounded techs to their customers. Thank you for a Great job!

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SaltwaterFisherman

Reviews: 1

Great Service

The Reliable Heating and Air Technician thoroughly checked out our two H&A systems. Woo did a great job of explaining how they worked and the best temperature to keep our house in the summer.

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rich30101

Reviews: 1

Excellent and Professional support

I purchased a home a year ago and the previous owner used Reliable Heating and Air for all their work and had an annual service contract. Before renewing the contract, I wanted to research this company and found many, many positive reviews. With that I scheduled an appointment to renew my service contract and have my first service check up. Based on my previous experience dealing with other HVAC companies in the area, I was SHOCKED at how professional my Service Technician was. Conor Morris was on-time, courteous, friendly, and a true professional. He took the time to explain every step of the service process with me and was patient enough to go through every question I asked about the equipment that I now own. I've not had a better experience with an HVAC company in all my years of home ownership. You've earned my business and validated the good reviews. Thank you.

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jjrjfr

Reviews: 1

Kudos to Reliable June 13 2014

Service pros Brett Kremple and Eric Shoener installed our Trane A/C and furnace today and were great! They were extremely hard working and were genuine experts in their field. I was both impressed and pleased with their work. I most highly recommend Reliable!!!

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jpmullis

Reviews: 2

AC repair

I had another company over twice and they could not fix the problem. Kevin from Reliable came out and replaced the inside coil on my Trane AC. He was very professional and did the job right. He left everything neat and working, and was careful to double check his work.

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TomSylvia

Reviews: 1

No Upsell

Chris P. came out to check our AC system. My wife Sylvia was very impressed with professionalism. Didn't try to upsell us on unnecessary equipment/repairs as previous company (who shall remain unnamed) had done. Fixed what needed fixing and left us feeling much better. Will use Reliable in the future for both AC & heating systems.

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deblon

Reviews: 2

True Professionals

Jason and Chris did a wonderful job! I love that they were very professional and hard working. These guys had our air conditioning running in no time. I highly recommend using Reliable for your home air conditioning needs. Thanks Reliable!!!

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SmithNRoswell

Reviews: 1

Excellent Experience

Needed new HVAC system installed this week. Reliable proposed the perfect system and was able to schedule installation ASAP. Kevin George and Jason Grant were excellent technicians. Very positive experience.

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Love2Step

Reviews: 1

Great Job!

Raymond was on time & professional. He found the problem with my a/c unit. He explained in detail why it wasn't working & quickly repaired it. Great Job!

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cevick

Reviews: 1

great service

Kevin Mossman the technician who serviced or air conditioner was great. He was quick to fix an old bleached out roof unit with no markings on and find the parts and repair.

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Videos

Photos

Various
5 photos
Album: Various
1 of 5




Dan and Daniel Jape