Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Great Service, 11/26/2014

Awesome, awesome, awesome!!! Thank you Jorge, Jesse, and Raul for a great job and all your hard work. Yow guys are great technicians, professional, polite,and take pride in your work.I would highly... recommend Reliable and this team of technicians! Thanks again for a job well done. EK & Angela Currie

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Excellent Company with Excellent Installers!!!, 11/25/2014

I would HIGHLY recommend Reliable H & A to anyone who is in need of Heating and Air Conditioning service. Installers, Jorge and Jesse Ceron went out of their way to make sure I had heat and a/c... and they promised they would not stop until they got my heat and air working. What was normally a 2 day task for a whole system replacement, these men got it done in about 10-11 hours. Not only did they replace the old system, they had to remove it from the crawl space it was in and relocate it inside my garage to make it easier for me to access. These men worked extremely hard and long hours to make this happen. I would like to say "Thank You very much Jorge and Jesse" for a job WELL DONE! I was without heat for about 2 weeks and being an elderly woman, I about froze. I am warm and toasty now. Thanks so much! :) Mary F.

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Videos & Photos

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Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

Bob162

Reviews: 2

Great job!

5-22-14-Just had our garbage disposal replaced, the plumber's name is Thomas. Thomas installed a 1/2 HP Badger garbage disposal. He was polite, called ahead, on time and very professional and knowledgeable. I would feel very comfortable having him do other work in my house. This is the third plumbing job Reliable has done for us and they have earned their place as our plumbers of choice.

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More Reviews

crabappleelectricians

Reviews: 1

Dependable and Thorough

Incredibly dependable, courteous and knowledgable. We had Justin Hall service our house. We have had other electricians try to fix the problems and they could not find the issue. I would highly recommend them to a friend and use them in the future.

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MimiMo

Reviews: 1

Highly, highly recommend Reliable

We had a new heating and air system installed by Jason Arnold and Josh Clower from Reliable Heating and Air. They were very professional and knowledgeable throughout the process. We had gotten other quotes to have our new system installed and Reliable beat out their competitors plus offered great service! Reliable installed a made in America Trane system for our home. We highly recommend Reliable to our friends and neighbors. Jason and Josh, you both are to be commended for your hard work and professionalism. We are very satisfied with choosing Reliable! Bobby M from Fayetteville, GA

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ElizaDD

Reviews: 2

Difficult Problem

I recently had a major problem with my AC and I was ably assisted By Tim Pomella and Bruce Walker. The problem was not obvious and took some time to diagnose. I really appreciate their assistance. Good work guys!

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Jdylnrns

Reviews: 1

Great Service and Very Efficient

It was so good to have Roy E. As our service tech today. Everything was done to perfection and he was very perfessional with a great attitude. I am honored to use Reliable as our contractor for heating, air, plumbing and electrical. Thank you, Judy R.

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blbunting

Reviews: 5

Best in the South

Technician arrived well within scheduled appointment for annual furnace maintenance. Service performed by Tim Pomella most efficiently. Found a problem with the system blower motor start capacitor (capacitance out of tolerance) and replaced with a new one that meets standards. Most personable and friendly technician. Terrific service. Highly recommend this HVAC company.

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merlincamena

Reviews: 1

Very Satisfied

We had multiple plumbing issues and called with a request for same day service. Thomas Spires arrived within several hours of our call. He was extremely knowledgeable, honest and friendly. We are completely satisfied.

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jkdkirk

Reviews: 1

Happy Customers

Reliable Heating & Air's team (Jeremy C., Raul C & 2 other gentlemen) were at our house to install our new A/C unit. They were professionals that definitely knew what they were doing & worked well as a team of 4. They originally said it would be 2 days for the install, but Jeremy's team had it done by 430 pm! Thanks again for doing such a great job! Krista K. Woodstock, GA

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discours

Reviews: 10

Efficient and competent

Called about $899 water heater deal. They came out the same afternoon and installed a 50 gal gas Rheem water heater. The tech did a good job. No up charges or nonsense.

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plumbing123

Reviews: 1

Highly Satisfied

Reliable sent Roy E. out to address some plumbing issues that were discovered during a home inspection. He took the time to understand the issues and read the details of the document to confirm he was addressing each specific detail. He then explained the pros and cons of different repair options. Extremely knowledgeable, thoughtful and dedicated to his profession. Next time my home needs some type of repair, I will check to see if Reliable can accommodate first without hesitation. Thanks, Martha

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MsRena

Reviews: 1

Our service tech really knew how to solve problems

This was our first experience with Reliable and it won't be our last. Our service tech Chris really knew how to analyze and solve issues with our mini-split unit where others have failed! We highly recommend using Reliable for your heating and air-conditioning issues,

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WVIrish85

Reviews: 2

Professional Tech ! Conor Morris

Earlier this year, I signed up with Reliable Heating & Air for an annual maintenance service on my AC and heater. This past Friday, it was time for the heater inspection. I was really impressed with my technician, Conor Morris. He called when he was about 30 minutes away so I was ready for him. While he was checking out the heater, he explained what he was looking for and how the heater safety system worked. He did a thorough check, and when he was done, gave me so tips to save energy and money. He was neat, clean, polite, knowledgeable and professional. Next spring, when its time to get my AC system inspected, Iíll call Reliable Heating & Air, and ask that they send Conor Morris out again.

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marywebb

Reviews: 1

Great experience!

After a thorough internet search of brands and companies I chose Reliable to give a proposal for heat pump replacement for an aging system. Keven Corrick gave me a thorough evaluation and was able to help me narrow down what would work best for me. Lee Bass and Brandon Qualls did the install and were on time, efficient and went over the operation of the new system. With Reliable's warranty program I have alot of peace of mind that it's one thing I won't have to worry about for a very long time. Mary Webb

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KopiteAtl

Reviews: 2

Reliable Plumbing

I contacted Reliable to do a Plumbing Rough-in for my basement renovation. Michael Barber and his team were very professional and did an excellent job. The price reliable quoted was also very reasonable compared to all other quotes I got. Thanks Michael!

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Patrick313

Reviews: 1

Reliable Heating and Air

Jim K; Kris P; James. Installed whole house surge protector. Professional, quick, accommodating, and a joy to work with. Excellent service !

Reliable Heating Air Plumbing & Electric replied on 10-15-2014

Thank you very much for your written review. I assume from your words you meant to gives us more stars than you did. This system is tough to figure out. Thank you so much for your business, Dan Jape

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dollytea

Reviews: 3

"KJ" WasThe Best Serviceman We've Had Yet!!!

"KJ" called to let us know he was on his way and he arrived exactly when he said he would. He was here to do our annual Fall service and was the best tech we have ever had from Reliable. He was thorough in the work he did and seemed to go the extra mile. He was both professional and a total gentleman! We will be sure to ask for him in the next time we need service!

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Videos

Photos

Various
5 photos
Album: Various
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Dan and Daniel Jape