Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 200 trucks and approximately 320.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also offers Home Performance, Duct Cleaning, Home Automation, and Home Restoration Services.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014, 2015
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
* By Appointment Only
* 24-Hour Service Available
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
Reliable installed a Trane HVAC system for me 2 years ago. The installers were excellent and the service techs have been excellent. Pricing is fair for industry. Most recent Tech for regular... service was Joshua S. He was very professional, explained his work, and had excellent customer service skills.VIEW MORE »VIEW LESS »
Jake came out today (yes, on Super Bowl Sunday) to fix a DIY project that turned out to be more complicated than originally thought. Not only did he arrive here fast, he explained my problem (old... wiring and blown circuit) in a way I could understand. He completed the work quickly while also being incredibly personable. Need some electrical work? Jake Arthur at Reliable is your guy! Thank you so much for your help today, Jake!VIEW MORE »VIEW LESS »
Buying a furnace is no small or insignificant purchase. A furnace affects your comfort in the winter more than you can imagine. Think about what your comfort level would be like without a furnace in your home. A furnace is a very essential piece of...READ MORE »
I've used Reliable for over 7 years and this time I'm very disappointed. It's a very expensive lesson. They installed a shower/tub combo and they ripped out all of the sheetrock in the wall and now my shower isn't even with the wall and I have to pay someone over $400 to come out and fix the sheetrock. I guess they are good at just installing and it's your worry on how you fix what they screwed up. They should have never put all the shower walls up without the sheetrock behind it. It's as if they didn't care.
I do want to assure you we do care and I apoligize the plumbers were not able to explain the installation of a tub/shower unit better to you so you would understand the process. The installation of a new tub requires the sheetrock be cut out all around the unit as sheetrock is never installed behind a shower unit. The tub/shower attaches directly to the two x four stud wall and cannot be attached to the sheetrock. I realize it seems odd to you when you look at it before the sheetrock is mated up to the tub unit, but it will all make sense when you do have your drywall installed. Most people have never seen how a tub installs so it can be a shock, but no additional sheetrock is cut than has to be cut to add or replace a full tub/shower enclusure. We have a sheetrock contractor we can recommend if needed. Thank you for your business and I am sure this will all make sense when the projsect is completed and you see how the tub unit mates to the wall. Dan Jape, owner.
Reliable installed a Trane HVAC system for me 2 years ago. The installers were excellent and the service techs have been excellent. Pricing is fair for industry. Most recent Tech for regular service was Joshua S. He was very professional, explained his work, and had excellent customer service skills.
Jake came out today (yes, on Super Bowl Sunday) to fix a DIY project that turned out to be more complicated than originally thought. Not only did he arrive here fast, he explained my problem (old wiring and blown circuit) in a way I could understand. He completed the work quickly while also being incredibly personable. Need some electrical work? Jake Arthur at Reliable is your guy! Thank you so much for your help today, Jake!
Lawrence Overstreet was very personable, very professional and did an excellent job in a very efficient manner. Thanks Reliable!
Josh came to my home today to do maintenance check on my furnace. He was very professional, friendly, and helpful. You are lucky to have him under your employment. I would like to request him to return for spring maintenance on my a/c! Vicki Cicero
I had Reliable come out for a winter check up on my furnace. I know nothing about my system. The technician, Josh S, was great. He showed me everything and was very patient and knowledgeable. I think the pricing was fair and I will probably look for Reliable to replace my existing system when I am ready because of my experience today and the recommendation of my coworker.
Forrest Paron was our Reliable rep and he did an outstanding job. He even still had our old records where we had gotten an estimate in the past as a reference. He was able to offer us a very good price, outstanding financing and immediate installation. Perfect!
Joshua Smith serviced my HVAC unit today and was super friendly and courteous throughout the process.
We had just purchased our house and had no clue on what was going on in our furnace and ducts but we were having sinus issues. I called Reliable, they sent Horacio Hernandez and Frank A.who did a wonderful job. They kept me updated on the procedure with before and after pictures of the process. They were very professional and respectful. I could immediately tell the difference in the air I was breathing. Thank you, Horcio and Frank. Thank you Reliable for employing such knowable employees. Sign: Vicki in Monroe
Shemeta and Cory were very courteous and professional, helping us set up our thermostat so we could use it with a mobile app. We really appreciate it - been procrastinating in that department! I was surprised when she told me she was a trainee! She also gave a courtesy call prior to arrival.
Recently had Reliable come out to my home for a system check up. Deon T. was very friendly and explained my system and everything it needed (in laymen's terms). He even considered the noise while my 1 year old son was sleep. We definitely will use Reliable again and will request Deon T. as our rep. Thanks!
Our daughter has been very sick the past several weeks. She has had severe fatigue, nausea, headaches, stomach pain and shortness of breathe. We have been in and out if Dr. offices, emergency rooms, chest X-rays, ultrasounds blood work etc. Still no answers. On Thursday I had a routine maintenance on our heating and air unit. Brian Iannotti from Reliable Heating and Air discovered a carbon monoxide leak from the unit directly above her room in the attic! Because of Brian's thorough inspection of the unit he SAVED my daughters life and very likely my families too! Brian had immediately called Kevin to come quote replacement units. Kevin Corrick was quick to get over here and very helpful and caring!The ER confirmed she had been exposed to carbon monoxide. Our detector failed us and this could of been devastating. John Hall & Cleveland Davis came to do our install job. Can't say enough about how caring, hardworking and how they went above and beyond on making sure we are safe and at ease. They spent the day here changing two units and duct work. Brian came over on his own time to help in any way! They took this very good care of us and worked so hard! The Owner Dan went out of his way to give us a personal call! He was very Thankful our daughter was ok! Can't Thank all of you Gentlemen Enough!!!! Dan you have a lot to be proud of! What an AMAZING COMPANY!!! THANK YOU, Joe & Janine
I typically am not very big on writing reviews. However, the level of service I received today deserved it. My tech was Lawrence Overstreet and he did an excellent job. He was courteous, punctual and well informed. Keep up the great work Reliable!
Jorge & Jesse Ceron did an fantastic job installing our new furnace and AC unit. We were in a unique situation in that our ducts go through the slab -- they tailored their recommendations accordingly and built a shelf under the coil unit such that the ducts could be cleaned (in the most efficient way) later on. I appreciated the forethought and will likely appreciate it again each time the ducts are cleaned. Horacio Hernandez & Frank A came several days later. They were even early! They cleaned the ducts quickly and thoroughly, checked for leaks and insulated the box built by Jose so that we didnt lose heat between the coils and the duct opening. They were all, clean, quick, pleasant, professional and highly competent. I would highly recommend them and Reliable Heating and Air.
We had our duct and dryer vent cleaned. We also had sanitizer applied. They were on time, professional, and reasonable. Our technician Josh was excellent!
Josh and Garrett arrived to clean the furnace and ducts. Friendly and very professional. While at my home, they also discovered and showed me I had mold growing in 2 furnaces. They took care of it while here so no need for a second appt. I will definitely be a repeat customer!
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Buying a furnace is no small or insignificant purchase. A furnace affects your comfort in the winter more than you can imagine. Think about what your comfort level would be like without a furnace in your home. A furnace is a very essential piece of machinery in your home and accordingly, it’s an expensive purchase. When considering a new air conditioning in Atlanta, here are just a few tips...Read more »