Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
We had a new heating system installed today by Jason Thomason and Chris...this 2 men did a superb job! We will continue to recommend Reliable to our friends!
I first called and Danny G.had given me a quote in Feb.2014. You honored the quote and sent two great guys out Jason A and Josh they were very professional. They completed the job and clean up great... after they finish. Thank you Reliable for sending 3 Great guys out to Mrs. Wimby house.VIEW MORE »VIEW LESS »
Jake and Andrew were on time and courteous. They worked quickly and efficiently. I appreciated the quick appointment that I received. And I didn't have to clean-up after them.
Thank you Lee, Dustin and Garrett. Very professional, dependable and knowledgeable. Totally recommend.
I would like to send a special thanks to Conor Morris for taking the time to come out to service our unit on one of the coldest days! Conor Morris was very professional and knowledgeable!
I began using Reliable Heating & Air for tune-ups this past spring. They returned this fall for a tune-up on the heating system. In the spring, my Service Technician was Chris Hamrick. He was great. I had a lot of questions as I don't know much about HVAC systems. He answered all of my questions thoroughly. He offered advice and didn't try to sell me anything I didn't need. This helped me to build trust in him and in the company. You don't always know who is going to end up in your home when you call a company in to do a service. A friend of mine recommended Reliable, and now I will do the same. I requested Chris to come back for the fall tune-up, and I recommend you ask for him, too. He is very professional and friendly and always happy to answer your questions! He is someone I feel I can trust in my home without having to monitor his every move. I will definitely continue to use Reliable Heating & Air in the future.
I have nothing but praise for Richard Dickerson who came out to diagnose my furnace problem recently. He was VERY honest,straight forward,understanding and kind. To me he was an angel in disguise. He won me over to Reliable for all my future HVAC needs. I commend him highly and want to let Reliable know he is an asset to the company and that people like him are hard to come by. Thank you Richard from the bottom of my heart
From the moment I booked an appointment, I knew they were good. Professional, courteous, prompt, and not pushy. On the day of service, Conor M. called ahead (and I also received an e-mail prompt). Conor and Rob W. were on time, very professional, helpful, and easy to have at our home. They did a thorough job, explained everything, and left the house in perfect condition. I have had maintenance contracts in the past, and I have never been so impressed. Well done!!
I have had nothing but great experiences with Reliable, and can honestly say that they are VERY reliable, honest, competitively priced, and provide excellent customer service. Their technicians are always very nice, professional, considerate, thorough, informative, and neatly dressed. The most recent technician to come to my home -- Wayne Daniels -- was all of those things, and then some, in that he definitely went above-and-beyond the call of duty for me. After doing my bi-annual maintenance, he very willingly came back a day or two later to check something in my heating system, that I had a question about; not only did he answer my question and correct the issue, but pursuant to my request, he also turned on the pilot light in my fireplace, which four previous electricians were unable to accomplish. Mr. Daniels patiently took the time, and expended the energy, to investigate the problem with it, and then overcame it. Thank you, Wayne, and Reliable Heating and Air!
The price, service & professionalism was second to none. Tom Jeremy H. and Mike K. were outstanding!
Richard D was prompt, polite and serviced my Carrier system quickly. I will recommend Reliable to others!
I received quotes and researched multiple companies and brands before selecting Reliable to replace my old A/C. Tom was Terrific explaining my options and addressing everything important about replacing my basement unit. Randy installed my unit. He is second to none!!! He too made sure I understood everything going on and his quality installation was exceptional!!! Both Tom and Randy followed up to make sure I didn't have any questions. You can tell the most about a company by the quality and attitude of their employees - Tom and Randy Exceeded Expectations!!! I asked Randy to leave the two big boxes and he made two grandkids very happy...they are still playing in their big box club house. Thanks for an Exceptional Job Well Done!!! They are Highly Recommended!!!!
Glen and Zack showed up on time, did the job competently, and left the premises clean. I would definitely use them again if the need arises.
We had a plumbing issue on a sump pump and I called Reliable to come out. They showed up on time, called before they came, diagnosed and fixed the problem after letting me know the cost which was very fair for the work and experience. What a great experience! I would recommend these guys to EVERYONE! Will be calling them for Heating & Air now as well.
Excellent company!! I totally trust these people. I intend to use every service that they provide. Their customer service is also top notch.
I've been doing this a long time and I have Danielle in the office and Freddy as a tech and combined, these two make my life and property management a dream. When Freddy is on my job, he is one of the most honest people I've ever met; combined with being able to call Danielle at any time, with crises and her taking care of them and making sure my clients are happy with her professionalism. I can't say enough about Reliable Heating and Air
Last year we replaced the capacitor on our AC unit and it made it another summer. This fall the motor itself stopped working. We knew the time would come sooner or later to replace our whole unit and that time came. We were able to get an appointment right away to have somebody come check out our house and talk about options. Tom Bennett came up with 5 different options for us to consider. He did not try to sell us the most expensive set up. He was very up front with us about the different components and prices. After he left we had narrowed it down to two choices. We liked the higher end model but the price was a little more than we wanted to pay. We know complete HVAC replacement is not cheap. He worked with us on the price and got it to a good number for us so we went with the higher end set up. They actually had a crew to install the very next day. Dustin, Mike Cagle, and Garrett showed up on time, were very friendly and willing to answer any questions along the way. They did not act like we were bugging them or getting in their way when we were asking questions about the unit etc. during the day. They did a good job and between the three of them finished in a day. They answered all our questions and concerns. We would definitely use them again. Hopefully we with the new unit and warranty etc. we should not need them for a long time except for yearly check ups
Richard and Wayne showed up on time for my 6mo check-up,making sure my new system was good to go.As usual,.they were polite and professional,answered my questions and got the job done.Thanks guys!