Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
* By Appointment Only
* 24-Hour Service Available
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
We have used Reliable twice for electrical service. First, we needed a dedicated 120 outlet with a 20amp breaker installed. Our electrician, Andrew, explained what was needed and gave us the best... economical solution. Andrew is an easy going, kind, and thoughtful person and I felt immediately comfortable with him. Once we agreed on the work, he promptly showed the next day at our agreed time and completed the job as asked and on budget. The second time, I asked for Andrew specifically requesting he trouble-shoot a dead kitchen microwave outlet. Andrew took the time to find the issue (two outlets with burnt/loose connections) and make sure everything surrounding the issue was fixed and safe. When so often you worry about service work being completed correctly and at a reasonable price and when you can feel helpless waiting for a service person to show, Andrew the electrician and Reliable are breaths of fresh air. I would recommend him to anyone and will confidently use them again.VIEW MORE »VIEW LESS »
Just started my maintenance plan. My tech, William, was very thorough. He walked me through his procedures and didn't skimp on the advertised offerings.
When my a/c stopped working, I got three quotes from three different vendors. Reliable was great from get go, Forrest came out and went over all the aspects thoroughly. The whole crew that came to install was very professional and polite. They cleaned up after themselves after the job was done. I will recommend them to anybody in a heartbeat.
I made an appt. to have my AC serviced a week ago, the appt. was scheduled for yesterday. When it became 5 pm and no service, I thought I was stood up. At 7 pm, the truck pulled in and the technician was apologetic that it was so late. He gave the outside/inside the much needed attention that was required, very professional & courteous. Explained everything in lay-mans terms and service was under $80. Reliable Heating and Air..you now have a customer for life!!! Heidi Smyrna GA
One of the worst companies I have ever worked with. The customer service and management are awful. They damaged two floors of our house with their (admitted) negligence and then took three months of dragging feet to repair the damages. After this our air conditioning went out and they said "there is no promise anyone will be out to fix the issue'. This is despite having a ten year contract and being up to date on our 'maintenance contract'. Atlanta Air Care has far better reviews and I am sure quite better customer service. Do yourself a favor and go somewhere else for service.
97 degree heat, I had no air. Reliable had me covered with a great system, great price, and FANTASTIC service. Beau Manley and assistant did a FANTASTIC job of getting me up to code and installing new units after my 28 year old unit died! I am now cool and owe it all to the great service of Reliable Htg and Air!
My elderly father recently needed a replacement a/c unit at his house. Techs Chuck Kiser and Johnny Jones worked tirelessly in the heat to get the job done. They did a great job. They were friendly and easy to work with. Chuck explained the necessary information we needed to know. The price was good as well. Thanks, guys, it sure made things cooler for us.
Thank you Scott, Pete, and Mike for a great job, great price, great service, and fast response after being without A/C for a week and being ignored by our long term provider. We'll be calling you from now on.
Fantastic friendly service. My tech Lawrence Overstreet was knowledgeable and did a great service job. Thank you Lawerence
We recently undertook a complete exterior renovation and during the midst of it, our upstairs AC stopped working after 17 years. This discovery was late in the afternoon. We have been long term Reliable Heating and AC customers so we called and asked for Mick Inzer in Sales. Mick came out the next morning at 8:30 AM. Meanwhile, Denise, who answered our call, realized we would need immediate means of cooling our upstairs where all four bedrooms are located. She had two window units sent out immediately to help cool the upstairs. Mick's suggestions of increasing the duct work size in the attic finally has solved the cooling issues in our front rooms that have always stayed warm. Since our home is 17 years old, we decided that our furnace was in need of replacement so Mick helped us make that choice. Every employee was helpful, kind, and efficient in doing their jobs. Thank you Reliable Heating and AC!
Would like to thank Reliable for sending out Thomas Spires to address a leaking water pressure regulator housing. As the title of the review indicates, Thomas was very fast, courteous, and professional. He also provided valuable insight regarding access panel options that I can install/have installed in the basement ceiling sheetrock in the event I have other plumbing issues/needs in the future. He performed the highest quality of work & it is greatly appreciated.
Reliable's Lee Cook came out and gave me a very good price for replacing my 2 AC units and even had it installed the same day. Jamall and Torri were very efficient and professional installers working in a 105 degree attic. I couldn't be more pleased.Great job guys!
The installers, Oniel and Roberto, were very professional and courteous. They explained everything and demonstrated what they were doing. They were very neat and clean - no mess left behind - actually cleaner than when they arrived!
I called Reliable to get a quote for a new complete heating & AC system. Tim McWaters came to the house for the estimate. He was awesome! He gave me all my options and offered his suggestions. He put up with all my questions over the next several days as I got quotes from 4 different companies. This was such a big purchase that I was horrified of picking the wrong company. My fears were unfounded. Marty and Matt showed up on time for the installation. They (like everyone I dealt with at Reliable) were professional, polite, hard working, and patient. I once again was very impressed. They took the time to explain everything, and set up my fancy new thermostat before they left (and taught me how to use it). There were follow up calls from Tim and their offices. There were also follow up emails after the install to make sure everything went well. Reliable did a very good job of making a stressful situation not so stressful. A huge thank you to everyone involved at Reliable. Highly recommended! Greg
We had outstanding customer service starting with the sales consultation with Forrest. He was patient and provided us with many quotes for our needs. Our installation had to be rescheduled and Oniel and Roberto came out on a Sunday to get us up and running. They were absolutely fantastic! They did it right and made sure that everything was working as it should. Super personable and respectful. We really enjoyed them and can't thank them enough for their time and excellent service. Thank you!
Our air conditioning went out on first 90 degree of summer, service was outstanding, the technician "Henry Lawrence" was GREAT!
Had our regular service check on our AC system. Our technician, Lawrence, was friendly, quick and knowledgable.
I have always used Reliable for Heat and Air for 10 years. They are professional, reliable and very nice!