Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
I cannot say enough good words about Reliable. Justin is the BEST and most professional electrician.
My furnace began acting oddly - making new noises and putting off a different smell. I contacted Reliable off hours through their internet page, not expecting an immediate response. Surprisingly they... were online and made an appointment the very next day. Tim came out, promptly diagnosed the issue,replaced a part,repaired and cleaned my unit. He was professional, friendly and very patient with my endless questions. I had such good service as I have not experienced in a good while. I would definitely trust and use Reliable again.VIEW MORE »VIEW LESS »
Reliable sent Justin Hall, Justin Lee, and Chris after lightning strikes in subdivision. They had power restored within two hours after the strikes. They were also very helpful with answering a bunch of electrical questions.
Tonight is the coldest day of the year (24 with a high of 45) and our original heater repair went south. We were $600 in and even though the blower and motor were replaced, the horrible noise never stopped. And on top of that, the heater ceased to put out any warm air at all. Then James Gipson showed up, a night in shining armor!! He was able to find the source of the noise right away and fix that. But the heat problem was a total mystery, and turned out to be a needle in a haystack situation. It appeared to be a fried circuit board (a costly repair that we'd have to wait on) and I think anyone else would have just left it at that. But not James. Something didn't feel right to him and he just kept on trying every possible angle to be absolutely sure. Even going so far as to call the manufacturer of our unit (after he'd left our house), only to pull into our driveway 30 minutes later with the solution that worked! Who does that??? JAMES DOES! Lucky for us he's an amazing detective and I'm writing this review from a warm and toasty room. I've never had better customer service EVER in my life. He found something that nobody else would have found only for sheer determination to do the best job he could and demonstrate pride in his work. I can't thank James Gipson enough!!!
Very friendly tech. He was on time and got right to work. Did an excellent job on in fixing our heat. We had been without heat from our furnace for over two weeks. Been using space heaters. Now my house is warm and I am so happy with all he did. I didn't feel they charge to much. He was also very informative on what to do in the spring to find out what's going on with our unit. Thank you Reliable! We will be using you in the future.
I called Reliable because my heater was shutting off intermittently. Chad arrived the same morning I called and showed me that my furnace was rusted out in several spots. I had a written cost estimate for the replacement emailed to me while Chad and I were still talking. The NEXT DAY two teams of installers arrived right when they said they would (and both they and Chad called when they were on their way which was very helpful) to install the equipment. Jorge, Billy, Jesse, and Andrew were professional and friendly right from the start. They had the old unit out in an amazingly short time and the installation of the new unit looks 100 times more professional than the old unit did. They got rid of the old stuff, swept up the floor behind them, and were completely done in about 6 hours. I was amazed. And the new Trane heater works great. Fast response; friendly, professional service; a reasonable price; and top quality equipment. You can't ask for more than that.
I had the ducts cleaned in my home. Two HVAC units. Matt and Lee did a super Job! Do not opt for some low ball company that does a half A@#$ job. Go with Reliable
Very professional, same day service, & reasonably priced. Loved the email w/my tech's picture so I knew who to expect. Jim K was great, very knowledgeable. We will definitely use Reliable again.
James came out and did semiannual service for both of our units. He took his time checking everything out and explaining any issues. Happy with his service!
Two years ago we had both of our AC/Heating systems replaced by Reliable. We have been so happy with our new systems. Our experience with Reliable has been made even better by the wonderful technicians who perform our twice yearly service check ups. Today I had the pleasure of meeting Henry Lawrence when he arrived to perform our service. While everyone we have dealt with over the past two years have been courteous and professional, Henry stands out among all of them. He arrived when he said he would, was very friendly, courteous, knowledgeable and helpful. Thanks so much, Reliable, for having the very best technicians! It is a pleasure doing business with you!
We needed to add foam insulation to our attic. We consulted 3 firms including Reliable, and Reliable came through with the lowest price. It was no problem to schedule a date for installation (we had to re-schedule once, as well). The most impressive part was the service we received from the installers, Blain and Josh. They were both extremely polite and even responded to questions we had AFTER the job was completed. We felt well taken care of and they earned our trust right off the bat.
Just had my heating and air replaced by a crew from Reliable. Dustin, Garrett and Travis were polite, professional and did an outstanding job. They took extra time to explain the system, arrived on time and cleaned up after. Highly recommended.
We had a washing machine drain problem that we could not fix.Taylor Deen and Victor Croft spent an hour of hard work and fixed our drain problem.Taylor took time to explain everything. We are very pleased with the great customer service they provided.Highly recommend them.
We have used Reliable 3 times since moving to Woodstock, Ga. All of the guys, JJ, John, Robert, Andrew and Jake are very courteous personable and very professional. They answer questions. Thanks guys! I would not hesitate to give them a call for any installation or problems in the future.
I wrote another review in November but it seems to have "disappeared". I have used Reliable for years and was always pleased. However I had them replace my two units this fall and I have already had trouble with the downstairs unit running continuously. They said it was low on freon and they did a temporary "fix". The salesman had told me they they had received some defective coils. Hopefully they will replace my leaking coils in the spring. i'm supposed to have a ten year warranty. How they treat my problem will affect my happiness with this company. I don't really like how they push you to do reviews after the installation and mention the installers.
Jim serviced my furnace. Outstanding, knowledgeable technician. Will request him for all HVAC jobs. Plus an animal lover!!! Have never been unhappy with Reliable.
On 1/21/15 I was very impressed with services provided by Taylor Dean and Victor Croft. Right from online chat to arrival, about 2 hours, analysis, very competitive pricing, installation of about 2 hours, cleanup and takeaway of old water heater. Reliable and these guys are the ones you want to do the job for you. Thanks again. Ref invoice # 0000324736
VERY trustworthy and reliable. My technician actually caught a hazardous situation in the attic where our roof installers had left our exhaust unattached which could have caused carbon monoxide poisoning!! I would recommend them to everyone.