Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Great experience!, 2/28/2015

I really appreciated the great customer service experience I received from Reliable Heating & Air! I felt like they really cared about me, and felt respected the whole way. I had quotes from other... companies and felt that Reliable was the company that really knew what they were talking about. All in all, it was a great experience!

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great plumbers, 2/24/2015

Haven't had to have this much plumbing done before (toilet and vanity replaced in small 3/4 bath, old gas vent removed from previous water heater, some upgrading done to piping and expansion tank on... current water heater, and pressure regulator replaced) so not totally sure how to rate the cost, but thought the service was great. They were not only on time, but called more than 30 min. early to say they could come on after finishing another job early. Taylor Dean and Victor Croft were the plumbers who came, and they were really polite and courteous, kept me informed of how everything was going, made sure everything was working correctly, cleaned up inside and out extremely well, and found and repaired an additional problem I didn't know I had which could have caused me other plumbing problems had they not caught and repaired it. I would highly recommend them and would definitely use the again.

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Videos & Photos

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Video (2 videos)

  • 2

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

KimberMan

Reviews: 1

Wonderful Experience

We just had our 2 15 year old heating and AC units replaced and could not be happier with the service and professionalism of Reliable. Tom Bennett our sales representative took the time to provide us with 3 different quotes and fully explained the different options. He never tried to pressure us into a more expensive system than we needed. Once we settled on the equipment we wanted on a Friday, Jeremy and his staff had the systems installed in under 5 hours the following Tuesday. The quality of the installations is top notch, and other than the new equipment, you would never know they had been there; not a shred of mess anywhere. My house now stays much cooler than with the old hardware and the new system runs significantly less (can you say lower electric bills). I would highly recommend Reliable Heating and Air.

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More Reviews

brrogers

Reviews: 1

Great experience!

I really appreciated the great customer service experience I received from Reliable Heating & Air! I felt like they really cared about me, and felt respected the whole way. I had quotes from other companies and felt that Reliable was the company that really knew what they were talking about. All in all, it was a great experience!

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  • Quality
  • Service
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anncrenshaw

Reviews: 1

great plumbers

Haven't had to have this much plumbing done before (toilet and vanity replaced in small 3/4 bath, old gas vent removed from previous water heater, some upgrading done to piping and expansion tank on current water heater, and pressure regulator replaced) so not totally sure how to rate the cost, but thought the service was great. They were not only on time, but called more than 30 min. early to say they could come on after finishing another job early. Taylor Dean and Victor Croft were the plumbers who came, and they were really polite and courteous, kept me informed of how everything was going, made sure everything was working correctly, cleaned up inside and out extremely well, and found and repaired an additional problem I didn't know I had which could have caused me other plumbing problems had they not caught and repaired it. I would highly recommend them and would definitely use the again.

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MabletonCG

Reviews: 2

The name says it all

I've used Reliable for HVAC and electrical work at two different properties. Recently purchased a second home and had electrical work done, as well as two furnaces and an AC unit replaced. A whole team of Reliable associates was at the house for a full day. Each one of them was professional, courteous, respected our time, and they cleaned up absolutely everything. I trust their recommendations and plan on using them again for some upcoming plumbing work. They definitely care about their customers.

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reillyjoe79

Reviews: 1

Amazing Customer Service!

I am a single father of 3 beautiful girls. On the coldest day of the year our heat went out. After searching on the web and calling several businesses I lucky found Reliable Heating and Air. They are exactly what their name says RELIABLE! I first spoke with Tim McWaters. He scheduled an appointment and came out to my home outside of Athens Ga from Woodstock in the very same day. He was very professional with every aspect of the appointment. Tim was was very friendly, knowledgeable, courteous, and above all honest! He made it very clear that he wanted to fit the needs for my family and get us exactly what need, no more, no less. He didn't try to sell us all "the extra bells and whistles". He not only fitted our home with the exact HVAC unit our home needed but it was at an fantastic price and helped walk through the financing options. Tim helped get us the soonest appointment available which was on Saturday. Unfortunately, due to circumstances that were beyond anyone's control, the installers were unable to keep the appointment. Tim called me immediately and sincerely apologized and explained what had happened and worked feverishly to get me the next appointment available. Not only did he set up a special install for Sunday, but he also upgraded my service plan and offered an additional air filter system for Free due to the inconvenience. They did an amazing job with everything and I will recommend to all my friends and family! Thank you Tim and Reliable!

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jollylynn

Reviews: 1

Definitly Reliable

Reliable is the way to go!! Fred Doughty was a great tech!!!very professional, courteous, friendly. I would recommend this company, I give them A+++++

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LeeHenley2

Reviews: 1

Excellent Service

I received excellent service from Taylor Dean and Victor Croft repairing my hot water heater. Their quick service and excellent customer service was wonderful. As someone that works in the customer service industry, Reliable hit a home run with this plumbing duo.

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joyhastings

Reviews: 1

great service and value

This was our second time to use reliable. They couldn't bring us a new furnace that day so they gave us space heaters to keep us warm until the next day. Jason and Josh did a great job and cleaned everything up after. My husband and I were very impressed with the value of the furnace as well. We were expecting it to be twice the amount for a brand new furnace.

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Matty2tan

Reviews: 6

Good work on commercial job!

Reliable just finished insulating the sprinkler lines in our 3 building condo association. They did a great job, from the initial bid process, where they impressed us with their speed and professionalism, to the final clean up. Their name says it all, we're very pleased we chose Reliable.

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cwcdesign

Reviews: 2

James Gipson is my super hero!!!! <3

Tonight is the coldest day of the year (24 with a high of 45) and our original heater repair went south. We were $600 in and even though the blower and motor were replaced, the horrible noise never stopped. And on top of that, the heater ceased to put out any warm air at all. Then James Gipson showed up, a night in shining armor!! He was able to find the source of the noise right away and fix that. But the heat problem was a total mystery, and turned out to be a needle in a haystack situation. It appeared to be a fried circuit board (a costly repair that we'd have to wait on) and I think anyone else would have just left it at that. But not James. Something didn't feel right to him and he just kept on trying every possible angle to be absolutely sure. Even going so far as to call the manufacturer of our unit (after he'd left our house), only to pull into our driveway 30 minutes later with the solution that worked! Who does that??? JAMES DOES! Lucky for us he's an amazing detective and I'm writing this review from a warm and toasty room. I've never had better customer service EVER in my life. He found something that nobody else would have found only for sheer determination to do the best job he could and demonstrate pride in his work. I can't thank James Gipson enough!!!

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Nanatrue

Reviews: 1

Richard Dickerson

Very friendly tech. He was on time and got right to work. Did an excellent job on in fixing our heat. We had been without heat from our furnace for over two weeks. Been using space heaters. Now my house is warm and I am so happy with all he did. I didn't feel they charge to much. He was also very informative on what to do in the spring to find out what's going on with our unit. Thank you Reliable! We will be using you in the future.

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GBoylan

Reviews: 1

Quick, Professional, Friendly Service

I called Reliable because my heater was shutting off intermittently. Chad arrived the same morning I called and showed me that my furnace was rusted out in several spots. I had a written cost estimate for the replacement emailed to me while Chad and I were still talking. The NEXT DAY two teams of installers arrived right when they said they would (and both they and Chad called when they were on their way which was very helpful) to install the equipment. Jorge, Billy, Jesse, and Andrew were professional and friendly right from the start. They had the old unit out in an amazingly short time and the installation of the new unit looks 100 times more professional than the old unit did. They got rid of the old stuff, swept up the floor behind them, and were completely done in about 6 hours. I was amazed. And the new Trane heater works great. Fast response; friendly, professional service; a reasonable price; and top quality equipment. You can't ask for more than that.

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Billy_Butler

Reviews: 4

Excellent

I had the ducts cleaned in my home. Two HVAC units. Matt and Lee did a super Job! Do not opt for some low ball company that does a half A@#$ job. Go with Reliable

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alwrye2

Reviews: 1

Wonderful Service

Very professional, same day service, & reasonably priced. Loved the email w/my tech's picture so I knew who to expect. Jim K was great, very knowledgeable. We will definitely use Reliable again.

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kggreview

Reviews: 1

Thorough Service

James came out and did semiannual service for both of our units. He took his time checking everything out and explaining any issues. Happy with his service!

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KLFischer

Reviews: 1

Wonderful experience with Reliable

Two years ago we had both of our AC/Heating systems replaced by Reliable. We have been so happy with our new systems. Our experience with Reliable has been made even better by the wonderful technicians who perform our twice yearly service check ups. Today I had the pleasure of meeting Henry Lawrence when he arrived to perform our service. While everyone we have dealt with over the past two years have been courteous and professional, Henry stands out among all of them. He arrived when he said he would, was very friendly, courteous, knowledgeable and helpful. Thanks so much, Reliable, for having the very best technicians! It is a pleasure doing business with you!

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Videos

Photos

Various
5 photos
Album: Various
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Dan and Daniel Jape