Reliable Heating Air Plumbing & Electric Appliance Rental & Repair Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Exceeded Expectations!!!!, 10/24/2014

I received quotes and researched multiple companies and brands before selecting Reliable to replace my old A/C. Tom was Terrific explaining my options and addressing everything important about... replacing my basement unit. Randy installed my unit. He is second to none!!! He too made sure I understood everything going on and his quality installation was exceptional!!! Both Tom and Randy followed up to make sure I didn't have any questions. You can tell the most about a company by the quality and attitude of their employees - Tom and Randy Exceeded Expectations!!! Randy made two grandkids very happy by letting them keep the big boxes...they are still playing in their club house. Thanks for an Exceptional Job Well Done!!!

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Reliable is truly reliable., 10/23/2014

Glen and Zack showed up on time, did the job competently, and left the premises clean. I would definitely use them again if the need arises.

Videos & Photos

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Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

cevick

Reviews: 1

great service

Kevin Mossman the technician who serviced or air conditioner was great. He was quick to fix an old bleached out roof unit with no markings on and find the parts and repair.

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More Reviews

RichardHollySprings

Reviews: 0

Exceeded Expectations!!!!

I received quotes and researched multiple companies and brands before selecting Reliable to replace my old A/C. Tom was Terrific explaining my options and addressing everything important about replacing my basement unit. Randy installed my unit. He is second to none!!! He too made sure I understood everything going on and his quality installation was exceptional!!! Both Tom and Randy followed up to make sure I didn't have any questions. You can tell the most about a company by the quality and attitude of their employees - Tom and Randy Exceeded Expectations!!! Randy made two grandkids very happy by letting them keep the big boxes...they are still playing in their club house. Thanks for an Exceptional Job Well Done!!!

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Wunderwood

Reviews: 1

Reliable is truly reliable.

Glen and Zack showed up on time, did the job competently, and left the premises clean. I would definitely use them again if the need arises.

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CouplesConstruction

Reviews: 1

Best In Town

I've been doing this a long time and I have Danielle in the office and Freddy as a tech and combined, these two make my life and property management a dream. When Freddy is on my job, he is one of the most honest people I've ever met; combined with being able to call Danielle at any time, with crises and her taking care of them and making sure my clients are happy with her professionalism. I can't say enough about Reliable Heating and Air

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Jjoy1952

Reviews: 1

Unbelievable!!!!!!

Excellent company!! I totally trust these people. I intend to use every service that they provide. Their customer service is also top notch.

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cjames00

Reviews: 1

GREAT SERVICE!!

We had a plumbing issue on a sump pump and I called Reliable to come out. They showed up on time, called before they came, diagnosed and fixed the problem after letting me know the cost which was very fair for the work and experience. What a great experience! I would recommend these guys to EVERYONE! Will be calling them for Heating & Air now as well.

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circuitbreaker8747

Reviews: 1

Very Pleased

Last year we replaced the capacitor on our AC unit and it made it another summer. This fall the motor itself stopped working. We knew the time would come sooner or later to replace our whole unit and that time came. We were able to get an appointment right away to have somebody come check out our house and talk about options. Tom Bennett came up with 5 different options for us to consider. He did not try to sell us the most expensive set up. He was very up front with us about the different components and prices. After he left we had narrowed it down to two choices. We liked the higher end model but the price was a little more than we wanted to pay. We know complete HVAC replacement is not cheap. He worked with us on the price and got it to a good number for us so we went with the higher end set up. They actually had a crew to install the very next day. Dustin, Mike Cagle, and Garrett showed up on time, were very friendly and willing to answer any questions along the way. They did not act like we were bugging them or getting in their way when we were asking questions about the unit etc. during the day. They did a good job and between the three of them finished in a day. They answered all our questions and concerns. We would definitely use them again. Hopefully we with the new unit and warranty etc. we should not need them for a long time except for yearly check ups

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san6031

Reviews: 1

The usual great service!

Richard and Wayne showed up on time for my 6mo check-up,making sure my new system was good to go.As usual,.they were polite and professional,answered my questions and got the job done.Thanks guys!

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Dh466737

Reviews: 1

Reliable Heating and Air has Supertechs!!!!

I would like to thank Reliable Heating & Air for sending Chris to fix our broken air unit. His professionalism and knowledge is only surpassed by his wonderful character and honesty. Chris makes Reliable my only choice for related home repair! Thanks again!

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esh4961

Reviews: 1

Reliable's best service representative

I had an unpleasant experience with Reliable which occurred due to a service situation. I would have walked away from my relationship with Reliable but for the difference one individual, Todd Williams, made during this difficult situation. Todd was not only knowledgeable but a compassionate service rep who took the time to explain what Reliable was doing to ensure that what occurred in my situation would not happen again. He listened to me and responded in the most professional manner but with a sincere appreciation for my dissatisfaction with the events prior to his visit. I was ready to make a clean break with Reliable after he made the repairs that day but I did not because he took the time to stop and listen. I truly believe there are good service reps at Reliable, but I know the very best, Todd Williams, was sent that day to make a difference and he did. Thank you Todd for the kindness and excellent service you provided.

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rdnickles

Reviews: 2

excellent job

we just had a new heating/ac unit installed yesterday. the 2 installers, Dustin and Garrett were very good. They were dressed very professionally(to work in an attic)which impressed me. The did not stop until the job was complete, about 4.5 hours. Great team, great job. Thank you.

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Nate_and_Lori

Reviews: 1

Professional, Courteous, and Thorough

Randy and Andrew were great! While replacing our AC unit, they went above and beyond to replace extra rodent-tainted ducts at no extra charge! They were swift, courteous, and professional, and I would recommend them to anyone.

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204wor

Reviews: 1

Very pleased

Reliable installed a new HVAC unit in the new house along with a hot water heater. They removed the old unit and cleaned the ducts. They were very professional and responsive and did a great job. Dustin, Garrett and Fernando worked really hard to get the unit in in one day and were always pleasant, responsive and professional.

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Stacey119

Reviews: 2

GREAT EXPERIENCE

It was a great experience from the Sales person coming by my home for the initial quote and the installation personnel were AWESOME! BEST EXPERIENCE EVER!THANK YOU!

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jcanning

Reviews: 1

Great Service

Had a new furnace fitted today. Lee and Brandon did a great job. They called in advance to let us know they were on their way and were courteous and professional. They did a great job and were exceptionally clean and tidy.

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ma1964

Reviews: 1

Commercial PM

I work work for a small company and we had our Winter PM done today on all of our heating units. The tech was Chris Hamrick and he treated us like we were the only customer that Reliable had. Chris was very professional and knowledgeable about his job and relayed that information in laymen's terms where I could understand what he was talking about. We just moved to this location about 6 weeks ago and upon inspection of some of the heating units, he found cracks in the heat exchange. Thanks Chris!! keep up the good work.

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Videos

Photos

Various
5 photos
Album: Various
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Dan and Daniel Jape