Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Reliable just as their name implies, 12/16/2014

We needed help with our electrical system. Wesley from Reliable arrived and quickly fixed one problem and found the second. He very precisely replaced an in floor outlet and helped us to arrange... the cords so that the cords would not get damaged. We are indeed grateful for his care and expertise in working with us. PS: He is a good teacher

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electrical work, 12/14/2014

Travis and Eric did a wonderful job--very careful and answered all of my questions. We had several outlets and switches fixed as well as a whole-house circuit breaker added. We had them do... estimates on a couple of other projects we want done. They were neat, efficient, and on time.

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Videos & Photos

View all »

Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

rich30101

Reviews: 1

Excellent and Professional support

I purchased a home a year ago and the previous owner used Reliable Heating and Air for all their work and had an annual service contract. Before renewing the contract, I wanted to research this company and found many, many positive reviews. With that I scheduled an appointment to renew my service contract and have my first service check up. Based on my previous experience dealing with other HVAC companies in the area, I was SHOCKED at how professional my Service Technician was. Conor Morris was on-time, courteous, friendly, and a true professional. He took the time to explain every step of the service process with me and was patient enough to go through every question I asked about the equipment that I now own. I've not had a better experience with an HVAC company in all my years of home ownership. You've earned my business and validated the good reviews. Thank you.

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More Reviews

BarbiMT

Reviews: 2

Reliable just as their name implies

We needed help with our electrical system. Wesley from Reliable arrived and quickly fixed one problem and found the second. He very precisely replaced an in floor outlet and helped us to arrange the cords so that the cords would not get damaged. We are indeed grateful for his care and expertise in working with us. PS: He is a good teacher

  • Overall
  • Quality
  • Service
  • Value

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chynes

Reviews: 1

electrical work

Travis and Eric did a wonderful job--very careful and answered all of my questions. We had several outlets and switches fixed as well as a whole-house circuit breaker added. We had them do estimates on a couple of other projects we want done. They were neat, efficient, and on time.

  • Overall
  • Quality
  • Service
  • Value

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rewatso4

Reviews: 1

Outstanding Service

I highly recommend this company. My Technician was Phillip Morrison who was professional and courteous. I hope he is my technician every time.

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tldrabek

Reviews: 1

Great Technician-Conor Morris

Conor Morris was the technician that came to service my HVAC system. He did a thorough job and took the time to explain what he did, and what I could do to improve the system. I appreciated his honesty.

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dmitt1

Reviews: 1

Fantastic Installation & Customer Service

This past weekend we had our upstairs gas furnace and air conditioner replaced, along with reconfiguring some of the duct work in the attic. The guys (Jorge, Jesse, and Chad) not only did a fantastic job, they were very professional and courteous. They truly went above and beyond in both areas Reliable should be proud to have these guys on their team.

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mickann1

Reviews: 1

kudos to reliable for great customer service

Got reg hvac maintenance yesterday and for some reason heat stopped working after. called reliable this am, a very nice lady (can't remember name, sorry) sent Timothy Pomella out and he found problem right away.. fixed me right up, of course for no charge now heat is toastier than ever. Timothy has been to my house before and always does a great job; friendly, informed and efficient. Thanks Reliable for having top notch employees!

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lbaxter

Reviews: 1

safety inspection

safety inspection went great; made clear notes and recommendations without pushing for sales thank you

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Mbradley

Reviews: 1

Great service and employees!

Needed a new electrical outlet in the garage. Wonderful job and they are so professional and clean up after themselves. Justin Hall and Seth Jones are excellent employees representing the company that would make all owners proud. I always recommend this company for heating/air or plumbing! Marci. Marietta GA

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steveshelby

Reviews: 1

Great job by Sales and Install Team

Just wanted to pass along the great job that Chris did for us in sales along with the installation team with Team Lead also named Chis. They did an awesome job on a really cold day!! Thanks from 200 N Highland

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bigdana

Reviews: 1

Great Service

Tim Guilliams customer service is representative of Reliable's striving for excellent customer satisfaction. The work quality is outstanding. He is the reason that I renew my service contract.

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KimmyKim71

Reviews: 1

Fantastic!

Great salesperson, great installers and great equipment. I couldn't be happier with the attitude and professionalism of the people I dealt with.

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gokelley47

Reviews: 2

On time and quick air duct cleaning!

I had Reliable come out and clean out my air ducts and they came out in a timely manner, worked hard to get everything clean, and even cleaned up the carpet more than they had messed it up! They went above and beyond and I would highly recommend them. They use the professional, commercial grade vacuum that cleans out the ducts better than other systems.

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paulti

Reviews: 1

Heat at last!!

Thanks to Mike Purkey and Tyler - I have heat! Yay!! They came out on a cold Saturday morning and installed a new furnace for me. They were so nice and did a great job! Thanks!

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biggerwook

Reviews: 1

Fabulous Service

We recommend Reliable Heating and Air as excellent, not because they are perfect since no one is, but because when something goes wrong they fix it immediately. After two installations and some maintenance calls, we can attest to the fact that when issues arise, Reliable acknowledges the issue, accepts responsibility, and fixes the problem as quickly as possible without any of the blame shifting and denial you get from other companies . Every single person we have encountered has been responsive, pleasant, competent, and helpful. Reliable is an honest and truly customer oriented company. On a scale of 1 10, they are an 11 and maybe a 12.

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Apcurrie

Reviews: 1

Great Service

Awesome, awesome, awesome!!! Thank you Jorge, Jesse, and Raul for a great job and all your hard work. Yow guys are great technicians, professional, polite,and take pride in your work.I would highly recommend Reliable and this team of technicians! Thanks again for a job well done. EK & Angela Currie

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Videos

Photos

Various
5 photos
Album: Various
1 of 5




Dan and Daniel Jape