Reliable Heating Air Plumbing & Electric Appliance Rental & Repair Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com

1940 Hy 85Fayetteville, GA 30214 map it »
other locations »

Save to my favorites »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

VIEW MORE »VIEW LESS »

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

View More »

Totally Satisfied, 7/21/2014

Our service call for AC repair was handled very professionally from the customer service person to one follow up call from schedule question. Then Technician Henry Lawrence. He literally diagnosed... the problem (bad capacitor) and fixed in less than 10 minutes. He too was very professional and confident in speech and action. I will definitely use them again. I paid a reasonable price and received an email receipt within minutes

VIEW MORE »VIEW LESS »

Prompt, RELIABLE, and efficient service, 7/18/2014

Reliable Heating & Air came out today to fix an electrical issue at my house. The technician, Allen Patrick, called me about 30 minutes prior to arriving at my home to let me know that he was on his... way. When he arrived, he quickly assessed the problem, explained my options and the cost of the service, and promptly fixed the issue. He was friendly and professional and was able to resolve my issue quickly. Allen provided outstanding customer service and I really appreciate that. Reliable Heating & Air is a company that I will definitely use again and highly recommend to others.

VIEW MORE »VIEW LESS »

Videos & Photos

View all »

Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

sohara

Reviews: 1

Great Friendly Service

Our Technician, Jesse Clark came out and did an great job fixing our air conditioner. He gave us a nice courtesy call before he arrived, was efficient and explained everything. His pleasant attitude was wonderful. Even our dachshund liked him!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

ladyehawke23

Reviews: 1

Totally Satisfied

Our service call for AC repair was handled very professionally from the customer service person to one follow up call from schedule question. Then Technician Henry Lawrence. He literally diagnosed the problem (bad capacitor) and fixed in less than 10 minutes. He too was very professional and confident in speech and action. I will definitely use them again. I paid a reasonable price and received an email receipt within minutes

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

atlwillsmith

Reviews: 1

Prompt, RELIABLE, and efficient service

Reliable Heating & Air came out today to fix an electrical issue at my house. The technician, Allen Patrick, called me about 30 minutes prior to arriving at my home to let me know that he was on his way. When he arrived, he quickly assessed the problem, explained my options and the cost of the service, and promptly fixed the issue. He was friendly and professional and was able to resolve my issue quickly. Allen provided outstanding customer service and I really appreciate that. Reliable Heating & Air is a company that I will definitely use again and highly recommend to others.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

TheReviewer01

Reviews: 1

Can't give 5 stars

New installation ductwork initially installed incorrectly. System failed within 2 months, but company was honest and serviced everything. Had to wait nearly 3 weeks to get new coil installed. But, Gus (supervisor) and Brett were great and made sure everything was fixed correctly.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

mjdouglas

Reviews: 1

Trustworthy Company

Jesse Clark, Senior Service Tech.serviced our unit on 7-14-2014.He was very professional, friendly and approachable. He answered all our questions thoroughly and with a very pleasant attitude....He appears to enjoy his job, which helps us, the customer feel more comfortable in welcoming techs. into our home and trusting them to do a good job.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

JanandSteve

Reviews: 2

Fantastic installers!

We wanted you to know that Woodstock Reliable has two great representatives of your company- installers Jorge and Jesse Ceron. These gentleman were professional, personable, thorough, and persistent when they were installing our HVAC unit. Even after the job was completed they were very thorough in explaining the directions for the unit and completing our paperwork. It is because of these two gentlemen (as well as Chris, your "salesman") that we will recommend your company to other folks. Thank you... Jan and Steve Herring

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Cbatgold

Reviews: 1

They know their business

Today we had a check up on our 5 year old unit that we purchased from Reliable Heating & Air. I am so glad that we continue to use the experts at Reliable. Our technician, Henry Lawrence, was very professional and kind when in our home. He answered all my questions without hesitation and I am confident in the work he performed. Thank you Henry for battling the 90 degree heat in our crawl space to ensure my family's comfort!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

heathwillis

Reviews: 9

Great once they came out, a pain before that

We had an AC unit fail on us before the 4th of July weekend & knew that repairing/replacing was going to be a bit of a headache. We called for multiple quotes & settled on Reliable, who'd previously done great work replacing our hot water heater. My wife & I each had attempted to connect with the sales rep Chris on several occasions over a 3 day time frame & found him impossible to get on the phone. We had to call the main office to insure we were even on the calendar since we'd be told they'd call the day before to confirm which they didn't. We'd also gotten two different windows on when the installers were going to be there. Barring that, the installers who eventually did come out did a great job getting the new AC & furnace in & up & running in about 4 hours or so, even saving us $400 from a new line we thought was going to have to be run on the outside of the house by using our existing lines & insulating them so that they'd run more quietly. But the lack of communication from the office & the sales guy confirming our details are what's keeping me from giving them all 5 stars. They'd used to send an email the day before confirming details of the appointment with a picture of the tech that was coming to your house & if they no longer do that, they need to go back to that.

Reliable Heating Air Plumbing & Electric replied on 07-16-2014

I apologize the level of commination fell short. I am not sure why the email was not sent as the system is in place to send a picture of the tech and the arrival time and it is still part of our normal practice and customers love it. Chris’s wife has been in and out of the hospital with cancer and I can only assume this affected his returning your call, as he is normally one to call and stay in touch with all his customers. I am glad the finished product came out to your liking and the techs arrived as planned. Thank you very much for your business and for your feedback. Dan Jape, owner.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

JayleenR

Reviews: 2

great service

Reliable Heating provided a great service. They have true professional services and they were able to handle my home's air needs. I will recommend them.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

KGrimme

Reviews: 1

Reliable keeps it's word

I’m writing on behalf our my church; we’ve used RELIABLE PLUMBING several times. 1st EXPERIENCE: We had a full house for a talent show, and our main plumbing drain clogged. Within a few minutes after my call, I received an email confirming the call with a photo of plumber Mike McCampbell. He called a few minutes later and showed up within an hour of my initial call. He quickly cleared the drain. Mike saved the day! We used Reliable a few more times for plumbing issues and continued being impressed with their uncommon level of quality work, fair prices, and extraordinary customer service. I called RELIABLE again to help solve a drain that becomes blocked 2-3 times each year. John Crum called and suggested “scoping” the line. He had equipment that clearly showed a hidden problem with the plumbing system. He provided a fair price to cut up a concrete floor and replace defective drainpipes. This was a HUGE job, and I feared they could not complete it before the weekend when we were holding a big event. John Crum promised they would complete it before the end of Friday. They showed up EARLY the next morning, and worked until 9 PM to complete the work. It’s uncommon for a big business to function like a small business. Usually I prefer working with a small business since I work directly with the owner. I am impressed I can rely on your commitments. John worked as though he was “the owner”.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

ADD1372

Reviews: 1

Full installation by Jason Arnold and his team was

excellent. Replacing a full heating and cooling system isn't ideal but Reliable provided great service in all areas. The initial check of my current system was done well by Evan. He provided simple explanations on what the issues were and what could be done. The consultation from Mick was complete and to the point. I explained to Evan that I needed to make a appointment at Noon an he passed that along to Mick and Mick arrived at 8am sharp to get the process going. He explained all of my options including financing. Lastly Jason and his team arrived first thing on the morning of the appointment ready to go. Full explanation of what they were going to do and they got to work. I hardly noticed they were here. Overall I am very pleased with every element of what Reliable did and I would recommend them as a business to use for your home heating and cooling services.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

shandmcg

Reviews: 1

Great technician

Kainan just installed our new AC unit for our basement - he was fantastic!! Very efficient and explained everything we needed to know in great detail.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

momerza

Reviews: 1

Honest and Fair

KJ inspected my HVAC system as part of my Peace of Mind plan. He was extremely open & honest with me today. He gave me options and did not try and sell me something I didn't need. I will definitely request him for follow-up service calls.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

finnmp

Reviews: 1

Professional, prompt, fair, great tech, Woo Cho

We recently had the opportunity to use the services of RH&Air, and could not be more satisfied with the technician, the quality of service, the professionalism and value we received for the price we paid. I would recommend them to anyone with and HVAC issue.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

cls2014

Reviews: 1

Very professional

Installation by Brett Kremple and Sam H. was friendly and well done.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

boot camp mari

Reviews: 1

Highly Recommend

From sales to installation this company is great! Ted was our salesman and he was prompt and very clear in his explanation of what the work would entail. He followed up several times while we were deciding and although their price was not the least expensive of the several quotes we received, it was fair. But their reputation was what sold us and we were not disappointed. Then Brett Kremple and Eric Schoener were our installation guys and they called before they arrived and were great at communicating what was happening at each step. They even took the time to walk through and check each vent. They also explained the new system and how it works. Great job all around!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Videos

Photos

Various
5 photos
Album: Various
1 of 5




Dan and Daniel Jape