Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
* By Appointment Only
* 24-Hour Service Available
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
Jake Arthur, arrived on time, completed the job and was professional and personable.Highly recommend
Deon just left after our pre-winter service. He was super! He answered a million of my questions and was very helpful. I will look forward to seeing him again before next summer!
Taylor & Victor were awesome! Another co. said to replace H20 heater. They fixed my problem w/o doing that.
John Hall and Cleveland Davis did a great job!! On time, very professional and willing to go the extra mile to make sure I was satisfied. They represent their company well !! I would recommend them and Reliable to anyone looking to replace their HVAC unit or in need of service. A++++
Today David and Alex from Reliable came and serviced my HVAC, cleaned my ducts, and cleaned out my dryer vent. They showed up on time and ready to work. They were extremely knowledgeable and answered all my questions. They didn't cut any corners and did a great job. Next time I need anything HVAC related I'm asking for these guys.
Our technician, Lawrence Overstreet, was polite, professional and very knowledgable. Awesome company!
I am a truly satisfied customer that live in Sugar Hill, Georgia. I just had a install with the Trane XR14 2.5 ton R410a heat pump and the R410a air conditioner. Both units were installed same day by two of the most hardest working and amazing guys I have seen in a long time. Torri and Donnie came to my home and did an excellent job on the install. After the install, they did a walk thru and explained both units completely and how they worked along with the thermostat controls. They went over all contract documents and did an outstanding job cleaning up everything. Excellent job guys. Thank you Reliable Heating and Air Woodstock...
After an unknowing tech from another company told me my system was fine, and $100 later out of the door ..system still not blowing cold air. Called Reliable,within 10 minutes ,Jeremy knew exactly what was wrong. Jeremy even had the part on the truck ! Im going to ask for Jeremy for sure in the future !
Roy and Troy just fixed the leak at our water meter in the front yard. We are very pleased with the professional service from these young men. Quite happy with using Reliable! Thank you.. Reliable is Reliable!!
Joe and his helper were professional and very helpful in answering my questions. they put down tarps to keep my floors clean. So far my new Trane 80% furnace seems to be working very well. I would highly recommend Reliable to all my friends and family.
And they wanted to charge $85 for another diagnostic trip out for something they didn't fix in the first place. Woman in office was not cooperative. Wondering if it's not worth it to them to make customers satisfied. Now, we would've paid for any repairs above the diagnostic cost but we are going with a recommendation from neighbors. How do they get so many great reviews? I relied on these Kudzu reviews but am questioning the validity of the source of the reviews. One thing is that the man who came out was friendly enough. But when you have a plumbing leak I think reliability is what's wanted more so than friendliness. Not "reliable" at all! And more scrutiny for Kudzu reviews...
It was time for the annual check-up of our two AC/Furnace systems. The Reliable tech making the call this year was Kenneth Lee. He was very knowledgeable and courteous as all Reliable staff have been over the years. He did a very thorough job inspecting, cleaning and testing our systems. No major issues were found. When it comes time to replace our aging lower unit, we'll call Reliable. Thanks.
Just want to say very good service from Horacio Hernandez and his partner Frank. These technician were nice and very very informative. I set up service for my ducts and filters but I learn so much more about how to run a more efficient units and how to keep my bill low by keeping up with maintenance and filters. Thanks for teaching me how to service my hm each year and what I should do. I will be calling Reliable back! Thnks
The Technician that came to my home was terrific. Deon is the most thorough technician ever. I have used several different companies for my home and no one could compare to Deon. I really appreciate his hard work. Thanks Cindy
I am using them for quite some time. Last year was a problematic one, probably "growing pains" this year so far on top of things. Deon Tripplet is a great tech.
Our AC broke down and I called reliable to get help. They were very courteous, but were unable to get someone over to diagnose the problem within a reasonable time. I got a different company to come over, and after 30 minutes they were at my house, and diagnosed the problem as a "Control fan motor" that needs to be replaced. However, they did not have the part on hand. I called reliable again asking if they can send someone to replace the motor, and they stated that it is their company policy to always charge a diagnostic fee, even if the issue was already diagnosed. Had to give the business to another company.
We have had reliable service our HVAC units for years so there was never a doubt when we had to replace our two units that finally bit the dust. Torri, Jamal, and David were just plain terrific...punctual, diligent, knowledgeable, courteous and thoroughly professional. We would heartily recommend this crew.
Reliable just replaced my furnace and air conditioning. Dustin b. And mark did a great job. They were prompt, professional and did an outstanding job. I would highly recommend these guys and Reliable.