Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
We had multiple plumbing issues and called with a request for same day service. Thomas Spires arrived within several hours of our call. He was extremely knowledgeable, honest and friendly. We are... completely satisfied.VIEW MORE »VIEW LESS »
Called about $899 water heater deal. They came out the same afternoon and installed a 50 gal gas Rheem water heater. The tech did a good job. No up charges or nonsense.
Taylor & Victor were awesome! Another co. said to replace H20 heater. They fixed my problem w/o doing that.
Jason and his partner were very courteous and informative of what they were doing and answering questions. New units were installed timely and completely. Used Reliable 15 years ago and they still provide super service.
I really wanted to give a 5 star review. When our second floor HAVC unit went out, we called Reliable after reading many positive reviews. They were able to come out the next day, on a Saturday. It was as we feared, our 13 year old unit was toast. We went with their recommendation of a new Trane 3-ton unit, including the new furnace. They came the following Wednesday and installed the new unit (it was an all day process). It was heaven...cool air and the temperatures finally down from 86 to a comfortable 68. We were able to enjoy that for a whole 2 weeks. Much to our dismay, on the hottest day of the year, our brand new, quite expensive unit, quit working. We called them the next day and the best they could do was to offer to send out someone out three days later. Well, what choice do we have but to suffer through the 86 degree temperatures again and wait? We're so disappointed and frustrated!! You would think that when a customer calls to report a problem after only two weeks, they could send someone out ASAP, but I guess since they were already paid, we're no longer a priority. Buyer Beware!! 8.14.14 Our names are Michele & Jerry Partap and despite your "logs", we did wait three days. Still no working air, no call from manager, missed promised repair today after took off work to be available. I'm at my wits end!!
I do apologize the new unit experienced a problem. I have checked and checked and I cannot find any time where we did not have same day service available. We are open with live operators in our office 24 hours a day and we log all calls and cannot find anyone who was not offered same day service. Please call our office or email us and give us details on when you called as we want to find out what went wrong and see if we can make it right. Please ask for Mark Wall and let us know your name. Thank you for your business and your feedback. Dan Jape, owner
We had our routine service completed by Connor Morris. He did an excellent job on telling me the condition of our system. He went above bad beyond with a lot of extra details without being ask, such as putting in a back plate to our thermostat and with marking what our filter as so we don't have to climb up into the attack each time to look before we get more filters. I would highly recommend Reliable and will ask for Connor again!!
Called Reliable for service on Thursday and they were able to come out on Saturday based on my crazy schedule. Conor Morris has been here before for maintenance and is our requested serviceman. He quickly diagnosed and fixed the issue, going step by step over what was done. Fixed in two hours! We are happy!!
My technician KJ showed up at my home on time. He thoroughly troubleshot my broken HVAC system and was clear and concise when explaining each step he used to diagnose the problem. He was friendly, responsive and did a thorough job of clean up when finished. I would recommend KJ as a service tech to anyone in need of quality service. Thanks KJ; you give Reliable a GREAT reputation!
Patient, Friendly & Professional. Thanks for helping make my Sewing room, Bonus & Bath, Rock. Also thanks Jim for picking up your phone and answering all my questions. I've had several services with Reliable but you guys were the best. Ask for these two if your new to this remodeling stuff. Thanks Justin for sending over Jim and Chris, I will use them for future electrical work. They even sweep up behind themselves, how awesome is that!
Recently purchased an additional system for my home, because I could not add on. Shopped around and Nick help me understand why they and their product was better. Tremendous service then and yesterday my second system failed to cool properly. Got an appt. the next day, and here comes Chad Mauldin once again. I guess he could have sold me an extra system, but showed me all that needed to be done, and simply replaced a part. Thanks Chad for your honesty and quick service. You truly are RELIABLE.
Matt and Cody did a great job and explained everything to us. They came in a did a great job and cleaned up after themselves. Wonderful group of men. I would use them again in a heartbeat. Thanks
Wasn't thrilled about having to replace my AC and interviewing companies for the Job. Reliable was a first class organization from selection to completion of the job. From starting an online chat late evening, I received a call in about 10 minutes to discuss my issue. The next day Tom Bennett came out for a quote and presented several different options with no pressure. He was very informative and easy to work with which made selecting Reliable very easy. On install day, Dustin & Garret showed up and worked for about six hours straight installing a new AC and furnace. They were very professional and did good quality work. They were able to trouble shoot an issue to install a new wifi thermostat which I greatly appreciated. Upon completion, you could not tell they were even there. There was no mess and they took time to go over the new system. A lot of companies talk customer service, Reliable actually practice what they preach and for that they've earned my business for the forseeable future. They weren't the cheapest or the most, but I do think they were they best option and provided the best overall value.
Thanks to everyone at Reliable especially Claude and Anthony for installing my new tankless water heater. Very Professional service. Real quality and value. Customer for life.
Ricky J. and Kris P. were excellent! We needed a small light fixture installed on a Saturday and at the last minute. They did a great job and were very professional. Highly recommend Reliable!!
Great service is something that is rarely found in many industries. When we find it, it almost comes as a surprise. I was extremely impressed with the Re liable Team, beginning with Kyle from Sales who arrived not only on time but slightly early for the estimate and all throughout the installation Jorge and Jesse Ceron and Ram were pleasant, efficient and professional. At the end of the installation Jorge spent a considerable amount of time with me showing me the new furnace and air compressor and explaining certain details of the work. All my questions were answered to great satisfaction. I would be happy to recommend Reliable to anyone I know in the future for their heating and cooling needs. Thanks for being exceptional in service and for a job well done.
Brett K. And Eric S. were with us all day to replace our unit. This is a high rise condo so going to the truck for tools and getting on the roof took time but they didn't complain. They were very professional, and polite. They left my house nicer than they found it, sweeping up and replacing things they had to move. Thank you guys! Well done!
I called Reliable to have our lighting fixed in our master bathroom. The lady I spoke to on the phone was very polite and professional. She scheduled a tech to come out to our home the very next day. The two men that came out today to fix our lighting, Justin and Justin, were also very polite and professional. Before they started the work they explained the process of fixing the issue and pricing. They were knowledgeable and had our lighting fixed in no time. Additionally, they were both very nice and sweet to my 5-year-old son and our dog. I was very pleased with the service from scheduling the appointment to the actual work being completed and felt the pricing was very fair.
Jake and Andrew installed 6 ceiling fans and 3 pendant lights in our home and were fantastic! They were prompt, knowledgable, professional and attentive to every detail to be sure we were happy with their services. No doubt, we will call Reliable first when we need electrical!