Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Excellent Company with Excellent Installers!!!, 11/25/2014

I would HIGHLY recommend Reliable H & A to anyone who is in need of Heating and Air Conditioning service. Installers, Jorge and Jesse Ceron went out of their way to make sure I had heat and a/c... and they promised they would not stop until they got my heat and air working. What was normally a 2 day task for a whole system replacement, these men got it done in about 10-11 hours. Not only did they replace the old system, they had to remove it from the crawl space it was in and relocate it inside my garage to make it easier for me to access. These men worked extremely hard and long hours to make this happen. I would like to say "Thank You very much Jorge and Jesse" for a job WELL DONE! I was without heat for about 2 weeks and being an elderly woman, I about froze. I am warm and toasty now. Thanks so much! :) Mary F.

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Plumbing & Electrical, 11/23/2014

We recently had some electrical work and plumbing done to our house and we couldn't have been more pleased with Reliable. First, we had the electrical work done and the electrician, Tyler Dorward,... was professional and delivered exceptional work. Second, we found out that our exterior water pipe was leaking and Reliable was able to get their plumber, Thomas Spires, out to our house the same day. He figured out what was wrong and what needed to be done and within 2 days all the prep work was done and the leak was resolved. Thomas was also extremely professional and delivered superior work. I have peace of mind working with Reliable, and know that we received the best work possible from Tyler and Thomas. Going forward we will continue to use Reliable Heating & Air for any HVAC, Electrical and plumbing needs.

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Videos & Photos

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Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

Jezamin

Reviews: 0

Reliable & fair pricing

Experience: I noticed my water tank collapse due to age and started leaking into my basement floor (Friday, 12 pm). I called Reliable for pricing & information. They were able to send somebody to replace the tank the same day (3 pm) but when the first representative arrived I was told it required a 2 men crew instead. He priced it out, gave me a copy of the invoice with the quoted price, and set up an appointment by next Monday. I called 08:30 am on Monday morning to confirm they will be coming as promised. The confirmed the appointment. However, to my surprise by 09:15 am there is only 1 person again (Pedro Portillo). He inspected the location of my busted tank and confirmed it required a 2-men crew. Now, this is where Reliable stands above my expectations. Instead of simply re-scheduling for another day, Pedro called the main office and secured that a second person swings by to help him with the installation. Pedro got to work and told me he'll be placing the new tank on the floor instead of the stand as the latter is not longer required. I showed him that because my previous tank was on a stand, I managed to control the leaking for 2 days (by putting a bucket underneath). He happily obliged. Second crew member arrived and helped him place the tank on the stand & left. He continues with the installation & finishes it in around 3 hours time since he arrived. I paid the amount quoted on Friday and not a cent more. Overall, I am a happy customer.

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More Reviews

Goodgirlladybug

Reviews: 0

Excellent Company with Excellent Installers!!!

I would HIGHLY recommend Reliable H & A to anyone who is in need of Heating and Air Conditioning service. Installers, Jorge and Jesse Ceron went out of their way to make sure I had heat and a/c and they promised they would not stop until they got my heat and air working. What was normally a 2 day task for a whole system replacement, these men got it done in about 10-11 hours. Not only did they replace the old system, they had to remove it from the crawl space it was in and relocate it inside my garage to make it easier for me to access. These men worked extremely hard and long hours to make this happen. I would like to say "Thank You very much Jorge and Jesse" for a job WELL DONE! I was without heat for about 2 weeks and being an elderly woman, I about froze. I am warm and toasty now. Thanks so much! :) Mary F.

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  • Service
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britbrit26

Reviews: 0

Plumbing & Electrical

We recently had some electrical work and plumbing done to our house and we couldn't have been more pleased with Reliable. First, we had the electrical work done and the electrician, Tyler Dorward, was professional and delivered exceptional work. Second, we found out that our exterior water pipe was leaking and Reliable was able to get their plumber, Thomas Spires, out to our house the same day. He figured out what was wrong and what needed to be done and within 2 days all the prep work was done and the leak was resolved. Thomas was also extremely professional and delivered superior work. I have peace of mind working with Reliable, and know that we received the best work possible from Tyler and Thomas. Going forward we will continue to use Reliable Heating & Air for any HVAC, Electrical and plumbing needs.

  • Overall
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  • Service
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FredandRita

Reviews: 0

Superb Heating and Air Company!

We had a new heating system installed today by Jason Thomason and Chris...this 2 men did a superb job! We will continue to recommend Reliable to our friends!

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tmaychelle

Reviews: 0

Atlanta

I first called and Danny G.had given me a quote in Feb.2014. You honored the quote and sent two great guys out Jason A and Josh they were very professional. They completed the job and clean up great after they finish. Thank you Reliable for sending 3 Great guys out to Mrs. Wimby house.

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gsweir

Reviews: 0

Watch out

Had my Fall tune-up yesterday and everything checked out "okay". This morning, no heat. $215 later it's working again. Googled part, $50. Just find it strange all was fine during the tune-up.

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Ianstone

Reviews: 0

Good Service, Good Technician

I had my furnaces tuned up today. Henry Lawrence was professional, informative and very friendly. All is working fine so far and I will request Henry for any issues that may arise.

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JOEDES

Reviews: 0

Great Company!

I just had a new HVAC system installed to replace the original builders system and add a second zone. Kyle came out and inspected what we had and taking into account our concerns with the old system came up with a couple of options. He explained everything in detail and answered all my questions. I was impressed with the professionalism and knowledge he showed. I made my choice and the three techs the sent out Jorge, Jesse and LT were TOP NOTCH. They ripped out the old and installed the new system with a second zone and when they were done went over a checklist with me to make sure everything was as agreed upon. Great job to Kyle,Jorge,Jesse and LT! Great Company! Thanks Reliable!

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margieromans

Reviews: 0

Installation of New Furnace

Randy and Andrew were our installers. They did an outstanding job. They were courteous and efficient. Jason who came to check out our furnace was also courteous and thorough.

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auntdonna

Reviews: 0

fantastic service

10+experience! The men showed up on time, polite, friendly and knowledgeable. They explained everything being done so that I understood my new system. They even swept my attic when done. I wouldn't ever consider using a different company. Thanks for delivering what you promised.

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LMcDonald

Reviews: 0

Fabulous Experience

I had Reliable come out to replace our heater. Chuck K and Jeff C were great. They were very respectful me and my home. Like I said they replaced the heater and made sure to keep me in the loop of what was being done and what returns and other structures were being removed, replaced or re-positioned. Chuck made sure I understood how to work and set the new thermostat and all the functions of the new heater. Chuck and Jeff were fabulous and I would highly recommend them to other! Thanks.

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knkosanke

Reviews: 0

Above and Beyond the Best

I can't say enough nice things about Jorge and Jesse Ceron, and L.T. They were so pleasant and more than that, really helpful. We could tell they really were concerned with making sure everything was done to the best it could be, and they took care of additional things without complaint. They were extremely thorough and professional and I will never go anywhere else for service.

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freespirit2

Reviews: 0

Outstanding Service

We were extremely pleased with the fast, prompt, and reasonably priced service from Reliable. The Plumber, John Frederick, was very professional, friendly, and quickly analyzed, and resolved our many issues. Recommend them highly!

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epltd2985

Reviews: 0

BEST IN TOWN

Many thanks to Alex Pelaez & company at Reliable for their outstanding work.Very professional and a pleasure to work with!! Highly recommended.

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Tasha1

Reviews: 0

Electricians the best

I don't recommend any service people to anyone unless I have had exceptional service. I had it with Reliable Heating and Air,etc. I needed a light in a closet fixed and after having a service man twice and still not working, I called Reliable and they sent me Travis Carrig and his helper Justin. Travis took one look and knew what had to be done, and since he did not have the part on his truck, went to Home Depot,got the part an fixed the problem. These two fellows were professional, courteous and I was a pleasure to have them in my home. You can't go wrong with Reliable and these two fellows. Peg B.

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KEHarrold

Reviews: 0

Old fashioned service

Reliable has been handling our annual HVAC maintenance for the past two years. I have always had the same technician, Jeremy Dodson, and cannot say enough good things about him. He is professional, personable, and honest. During our most recent appointment, he discovered a large crack in the heat exchanger of our furnace, which necessitated an unexpected replacement of the unit. He patiently talked through all the options with me and helped me select something appropriate for my needs. During our conversation I decided to replace my AC as well as it was having issues of its own. Through some investigation on his part he was able to alert me to a particular rebate that allowed me to get a much better AC than what I was originally considering for only a little extra money. He was also able to schedule the installation within the next day. On the day of the installation, I received a courtesy call from Jeremy H. prior to his arriving at my home. He and his colleague, Mike K., arrived when they stated they would and were neat in appearance. They were extremely professional and had the job completed within several hours. Upon completion, they reviewed the operation of the new furnace with both me and my husband and also spent quite a bit of time instructing us on the use of our new touch screen programmable thermostat. I would not hesitate to recommend this company.

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Videos

Photos

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Album: Various
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Dan and Daniel Jape