Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
Very impressed with Jim and David's professionalism and customer service. Could not have expected any more from them.
We have three air conditioning systems in our home and have replace all three through Reliable Heating & Air. We had excellent service with all three replacements. The technicians for our last... replacement (December, 2014) were Dustin, Phil, Garrett and L.T. They were courteous, professional, left everything immaculate, and took the time to explain everything they were doing. Reliable was quick to work us into their schedule so that we would not have to be without service. We would definitely recommend Reliable Heating &Air and would use them again.VIEW MORE »VIEW LESS »
Reliable has proven themselves to me in multiple tasks (both HVAC installation / maintenance and plumbing maintenance) across multiple properties (both residential and commercial)! Before undertaking significant work, I usually obtain at least 3 bids from qualified contractors and Reliable is always very competitive on price (and sometime the best), but more importantly their quality is top-notch and they do the work right the first time. All of their techs have served me well, but Woo in HVAC is absolutely WOONDERFUL! Woo is not only knowledgeable, but he is really passionate about his work and shows that he cares for the customer as well! I couldn't be happier! Thank you!
I can't say enough nice things about Jorge and Jesse Ceron, and L.T. They were so pleasant and more than that, really helpful. We could tell they really were concerned with making sure everything was done to the best it could be, and they took care of additional things without complaint. They were extremely thorough and professional and I will never go anywhere else for service.
We were extremely pleased with the fast, prompt, and reasonably priced service from Reliable. The Plumber, John Frederick, was very professional, friendly, and quickly analyzed, and resolved our many issues. Recommend them highly!
Many thanks to Alex Pelaez & company at Reliable for their outstanding work.Very professional and a pleasure to work with!! Highly recommended.
I don't recommend any service people to anyone unless I have had exceptional service. I had it with Reliable Heating and Air,etc. I needed a light in a closet fixed and after having a service man twice and still not working, I called Reliable and they sent me Travis Carrig and his helper Justin. Travis took one look and knew what had to be done, and since he did not have the part on his truck, went to Home Depot,got the part an fixed the problem. These two fellows were professional, courteous and I was a pleasure to have them in my home. You can't go wrong with Reliable and these two fellows. Peg B.
Reliable has been handling our annual HVAC maintenance for the past two years. I have always had the same technician, Jeremy Dodson, and cannot say enough good things about him. He is professional, personable, and honest. During our most recent appointment, he discovered a large crack in the heat exchanger of our furnace, which necessitated an unexpected replacement of the unit. He patiently talked through all the options with me and helped me select something appropriate for my needs. During our conversation I decided to replace my AC as well as it was having issues of its own. Through some investigation on his part he was able to alert me to a particular rebate that allowed me to get a much better AC than what I was originally considering for only a little extra money. He was also able to schedule the installation within the next day. On the day of the installation, I received a courtesy call from Jeremy H. prior to his arriving at my home. He and his colleague, Mike K., arrived when they stated they would and were neat in appearance. They were extremely professional and had the job completed within several hours. Upon completion, they reviewed the operation of the new furnace with both me and my husband and also spent quite a bit of time instructing us on the use of our new touch screen programmable thermostat. I would not hesitate to recommend this company.
The tech James Rears was so professional and very friendly he answered all the questions I had about my thermostat. I will 100% use this company again!
Everybody I spoke to at Reliable was just wonderful. Ted came over to give me a quote. He went above and beyond to make sure I was getting what I wanted and needed. I think he ended up staying two hours to get everything situated. He was so pleasant and helpful and my toddler was just in love with him. The secretary was very nice and accommodating when she called to set up an appointment. She told me her name, but I can't remember it because I hadn't written it down. Jason and Sam came to install my heat pump and air handler. They replaced 30 year old equipment without issue and they were also very nice to be around. They didn't seem bothered when I went to check on their progress, and were happy to answer the questions I had. My toddler insisted on handing Jason a hundred different objects, and he would just take them and thank her, haha. He also made sure she wasn't grabbing any dangerous tools. Two electricians stopped by for a short time to help with the setup. I can't remember their names, either, because I didn't write them down, but they were also very nice and helpful. One of them gave me some tips about space heaters(which I still have to use for the upstairs, because I could only afford downstairs HVAC units). He was concerned and wanted the house to be safe for my family. I certainly appreciated that. Overall, my experience with Reliable was very good. Everyone was so friendly, and I finally have heating in my house. I couldn't have asked for more :)
Thank you Lee, Dustin and Garrett. Very professional, dependable and knowledgeable. Totally recommend.
I would like to send a special thanks to Conor Morris for taking the time to come out to service our unit on one of the coldest days! Conor Morris was very professional and knowledgeable!
I began using Reliable Heating & Air for tune-ups this past spring. They returned this fall for a tune-up on the heating system. In the spring, my Service Technician was Chris Hamrick. He was great. I had a lot of questions as I don't know much about HVAC systems. He answered all of my questions thoroughly. He offered advice and didn't try to sell me anything I didn't need. This helped me to build trust in him and in the company. You don't always know who is going to end up in your home when you call a company in to do a service. A friend of mine recommended Reliable, and now I will do the same. I requested Chris to come back for the fall tune-up, and I recommend you ask for him, too. He is very professional and friendly and always happy to answer your questions! He is someone I feel I can trust in my home without having to monitor his every move. I will definitely continue to use Reliable Heating & Air in the future.
I have nothing but praise for Richard Dickerson who came out to diagnose my furnace problem recently. He was VERY honest,straight forward,understanding and kind. To me he was an angel in disguise. He won me over to Reliable for all my future HVAC needs. I commend him highly and want to let Reliable know he is an asset to the company and that people like him are hard to come by. Thank you Richard from the bottom of my heart
From the moment I booked an appointment, I knew they were good. Professional, courteous, prompt, and not pushy. On the day of service, Conor M. called ahead (and I also received an e-mail prompt). Conor and Rob W. were on time, very professional, helpful, and easy to have at our home. They did a thorough job, explained everything, and left the house in perfect condition. I have had maintenance contracts in the past, and I have never been so impressed. Well done!!
I have had nothing but great experiences with Reliable, and can honestly say that they are VERY reliable, honest, competitively priced, and provide excellent customer service. Their technicians are always very nice, professional, considerate, thorough, informative, and neatly dressed. The most recent technician to come to my home -- Wayne Daniels -- was all of those things, and then some, in that he definitely went above-and-beyond the call of duty for me. After doing my bi-annual maintenance, he very willingly came back a day or two later to check something in my heating system, that I had a question about; not only did he answer my question and correct the issue, but pursuant to my request, he also turned on the pilot light in my fireplace, which four previous electricians were unable to accomplish. Mr. Daniels patiently took the time, and expended the energy, to investigate the problem with it, and then overcame it. Thank you, Wayne, and Reliable Heating and Air!
The price, service & professionalism was second to none. Tom Jeremy H. and Mike K. were outstanding!
Richard D was prompt, polite and serviced my Carrier system quickly. I will recommend Reliable to others!