Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
I am very pleased with the new Trane A/C system that Reliable Heating & Air installed at my house. The installers, Dustin and Garrett, exceeded my expectations. They did an excellent job from... beginning to end. They were very knowledgeable and explained the options for conditioning the air at my house. The quality of the installation is superb. Also, Dustin and Garrett left everything in a clean and neat manner. Thank you for great service.VIEW MORE »VIEW LESS »
I have heard of this company for years but never tried them. Very good customer service from end to end. Ted was our in house specialist, he made our family feel at easy. Helping us understand our... needs, needing not only a new HVAC system but a water heater...Thankful noticed we had a serious problem. Tony installed our WH, he was very professional and clearly stated what he would be installing. The heat pump was installed today by Jason and Josh...I enjoyed their interaction with me and they both took the time to listen to my concerns and answered with great passion. They clearly enjoy working for this company and this industry. Thank you all for making this experience, though costly, a pleasure.VIEW MORE »VIEW LESS »
So I continue to call Lee Cook, my sales guy for service although he has already sold me the system. Yet, he always returns my calls. This time about a new thermostat. So Ezekiel Cobb came out to install my new Trane wifi thermostat. When Zeke was finished, I asked him to check my system as the inside temp was warm all week. He got it cool but said he thought it might be my breaker. Then Jake Arthur came the very next morning to indeed track it to a burnt out breaker. Quick fix and I am good. Then of course Atlanta crazy weather and thermostat is disconnected because of storm hit. But Chris Graham is on the case right now and I am good to go again. He reset the wifi and my daily temp schedule. Reliable has the most professional, courteous and pleasant service personnel. They answer all my questions and I usually have a lot. And I appreciate that as much as the service! Thank you, guys!
I just had Chris Pirrone and his helper Randy Rodrigez clean my ducts. I didn't know there was so much involved! These guys work their butts off doing a good job and I would recommend them to anyone. Chris was infinitely patient answering all my questions, and I was VERY pleased with the amount of STUFF that came out of my ducts and that I will no longer be breathing so much dust and heaven knows what else. Thank you! Also, I had my semi annual preventative maintenance check a couple of weeks ago, and Jeremy Dodson spent a lot of time answering my questions too and he was very thorough. Its great to know that there are folks that really care about the quality of their work and don't mind taking a little extra time to explain things!!
A simple igniter problem on my furnace and a simple fix. Great job Richard, Highway 92, Woodstock, GA
Lee and Brandon were great the day they worked outside installing a new air conditioner , arrived when they said they would, work was done and everything worked, and I was told I was going to need a new furnace very soon. A few weeks later we were ready to have that installed and Joey and David F. arrived when they said they would, cleaned up and the price was just as they said it would be, no surprises. I was very happy and would use them again! I will still need another air conditioning unit and they will be who I call in the future.
Lee and Brandon installed a new HVAC unit at my house today. They couldn't have been more professional and informative. Lee answered all of my questions. He walked me through all of their work. They wanted to be sure I was 100% satisfied with their work. I absolutely am 100% satisfied and will be calling on them specifically once I need a new replacement. Great work, great value, Reliable is the team I will be calling in the future should I need service.
Tech made me uncomfortable, asked personal questions, tried to sell me jewelry. Service quality tbd. *Update- they have gone above and beyond to help rectify the situation. I am so thankful this appears to have been an isolated incident that was handled promptly.
Henry Lawrence, my service technician, was extremely knowledgeable and professional when he performed a yearly inspection and maintenance on my heating and air system. His keen eye identified a potential problem with the heat pump unit which he discussed with me and informed me of the pros and cons about the situation and possible outcomes. I decided to have the problem fixed which should avoid a future crisis. I am grateful to Reliable for the excellent service and products that you have provided to me.
Had leaking AC unit. Henry Lawrence came out and provided great service, in an extremely professional manner. This was the 2nd time we had Reliable come out to do work at our house. The first time was for a leaking water heater. Called on Sunday morning and they were there a few hours later to replace my water heater - On a Sunday, no less. Great company and will be sure to keep them on top of my list for any repairs. Eventually had them come out to replace the leaking HCAV/Heater unit with something much more efficient. Both jobs completed above my satisfaction level. Highly recommend to anyone looking for good quality service.
Chris Hamrick from Reliable did a great job at my home today. I really appreciate his knowledge and how personable he was. He quickly fixed our problem and now we can sleep in a cool house tonight. Thank you so much!
Hats off to Lee and Brandon. They did a great job (even in the rain) and were extremely polite. They were even gracious enough to leave the extra-large box furnace box so my kids could "build their house!" Thanks guys!
It was a great experience from the Sales person coming by my home for the initial quote and the installation personnel were AWESOME! BEST EXPERIENCE EVER!THANK YOU!
I needed a line replaced for Comcast installation. Wesley Cagle came out and in about an hour had us good to go. Wesley was clean, clean cut and very professional. I would not hesitate to call for future service.
The Reliable crew of Brett,Marty,Matt,and Jeff recently installed a complete HVAC unit in my home in Lithonia. At the conclusion, they walked me through evething and a Supervisor came out and checked their work and gave them the "good job" spill. Because of guys like them, I will recommend Reliable to all my friends and relatives. Great Job!!!
Belter & Michael showed up 10 min. early and began work immediately. They covered the floors for protection and when they finished asked me to inspect their work thoroughly. They upgraded my existing AC as contracted and decided to improve some duct work as a gesture of good will. That feels good in these days of "only the bare minimum" work ethic! Above and beyond!! Thanks guys!
Keith Jones (KJ) was very professional and provided good customer service. He seemed very thorough with his inspection, servicing and note-taking of the HVAC units.
I contacted Reliable to do a Plumbing Rough-in for my basement renovation. Michael Barber and his team were very professional and did an excellent job. The price reliable quoted was also very reasonable compared to all other quotes I got. Thanks Michael!