Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
We have three air conditioning systems in our home and have replace all three through Reliable Heating & Air. We had excellent service with all three replacements. The technicians for our last... replacement (December, 2014) were Dustin, Phil, Garrett and L.T. They were courteous, professional, left everything immaculate, and took the time to explain everything they were doing. Reliable was quick to work us into their schedule so that we would not have to be without service. We would definitely recommend Reliable Heating &Air and would use them again.VIEW MORE »VIEW LESS »
Great company. Will refer all friends and family!! on time polite and very respectful to my home. 100% satisfied.
Arrived at my house, disabled a working air conditioner. Said they were giving me a free cleaning. Then charged me 2500.00 for a new unit. WATCH OUT.
Thank you for the three stars in quality. You purchased a furnace from us for your rental property last year and we included a free two visit contract with that purchase to provide routine service to the new furnace and the old cooling system that was original to your home. When we came to service your a/c this year, your new furnace was full of water in the control area and the shelf between the burners and the furnace blower. This happens when the cooling coil is rusted out and develops a leak in the water pan. Your tenant was shown the water leak and the rusted out cooling coil. We also took pictures so you could see the damage since you live far away. The a/c was turned off to keep the new furnace from being shorted out by the water leaking. We offered to simply leave you’re a/c running if you so desired but we could not warranty any parts in the new furnace ruined by the leak. You also could have bought a new a/c from anyone in the area, but you requested to have a new a/c and could installed by Reliable which we did for $2500.00 and we did it right away so your tenant would not be comfortable. The price we charged is $300.00 less than our standard price and we offered your tenant a Sunday install. Since then you have harassed us tirelessly over the transaction and called us every name in the book. We did not break or rust out your a/c, only time can do that. It appears you just are not happy you had to buy a new HVAC system for a rental property, but that happens after 20 years. Thank you for your business and for your consideration of your tenant to not have them suffer in the hot Southern summer. I do not see how we "scammed" you at all. Dan Jape, owner
Glen and Zack showed up on time, did the job competently, and left the premises clean. I would definitely use them again if the need arises.
We had a plumbing issue on a sump pump and I called Reliable to come out. They showed up on time, called before they came, diagnosed and fixed the problem after letting me know the cost which was very fair for the work and experience. What a great experience! I would recommend these guys to EVERYONE! Will be calling them for Heating & Air now as well.
Excellent company!! I totally trust these people. I intend to use every service that they provide. Their customer service is also top notch.
I've been doing this a long time and I have Danielle in the office and Freddy as a tech and combined, these two make my life and property management a dream. When Freddy is on my job, he is one of the most honest people I've ever met; combined with being able to call Danielle at any time, with crises and her taking care of them and making sure my clients are happy with her professionalism. I can't say enough about Reliable Heating and Air
Last year we replaced the capacitor on our AC unit and it made it another summer. This fall the motor itself stopped working. We knew the time would come sooner or later to replace our whole unit and that time came. We were able to get an appointment right away to have somebody come check out our house and talk about options. Tom Bennett came up with 5 different options for us to consider. He did not try to sell us the most expensive set up. He was very up front with us about the different components and prices. After he left we had narrowed it down to two choices. We liked the higher end model but the price was a little more than we wanted to pay. We know complete HVAC replacement is not cheap. He worked with us on the price and got it to a good number for us so we went with the higher end set up. They actually had a crew to install the very next day. Dustin, Mike Cagle, and Garrett showed up on time, were very friendly and willing to answer any questions along the way. They did not act like we were bugging them or getting in their way when we were asking questions about the unit etc. during the day. They did a good job and between the three of them finished in a day. They answered all our questions and concerns. We would definitely use them again. Hopefully we with the new unit and warranty etc. we should not need them for a long time except for yearly check ups
Richard and Wayne showed up on time for my 6mo check-up,making sure my new system was good to go.As usual,.they were polite and professional,answered my questions and got the job done.Thanks guys!
I would like to thank Reliable Heating & Air for sending Chris to fix our broken air unit. His professionalism and knowledge is only surpassed by his wonderful character and honesty. Chris makes Reliable my only choice for related home repair! Thanks again!
I had an unpleasant experience with Reliable which occurred due to a service situation. I would have walked away from my relationship with Reliable but for the difference one individual, Todd Williams, made during this difficult situation. Todd was not only knowledgeable but a compassionate service rep who took the time to explain what Reliable was doing to ensure that what occurred in my situation would not happen again. He listened to me and responded in the most professional manner but with a sincere appreciation for my dissatisfaction with the events prior to his visit. I was ready to make a clean break with Reliable after he made the repairs that day but I did not because he took the time to stop and listen. I truly believe there are good service reps at Reliable, but I know the very best, Todd Williams, was sent that day to make a difference and he did. Thank you Todd for the kindness and excellent service you provided.
Randy and Andrew were great! While replacing our AC unit, they went above and beyond to replace extra rodent-tainted ducts at no extra charge! They were swift, courteous, and professional, and I would recommend them to anyone.
we just had a new heating/ac unit installed yesterday. the 2 installers, Dustin and Garrett were very good. They were dressed very professionally(to work in an attic)which impressed me. The did not stop until the job was complete, about 4.5 hours. Great team, great job. Thank you.
Reliable installed a new HVAC unit in the new house along with a hot water heater. They removed the old unit and cleaned the ducts. They were very professional and responsive and did a great job. Dustin, Garrett and Fernando worked really hard to get the unit in in one day and were always pleasant, responsive and professional.
Had a new furnace fitted today. Lee and Brandon did a great job. They called in advance to let us know they were on their way and were courteous and professional. They did a great job and were exceptionally clean and tidy.
It was a great experience from the Sales person coming by my home for the initial quote and the installation personnel were AWESOME! BEST EXPERIENCE EVER!THANK YOU!
I work work for a small company and we had our Winter PM done today on all of our heating units. The tech was Chris Hamrick and he treated us like we were the only customer that Reliable had. Chris was very professional and knowledgeable about his job and relayed that information in laymen's terms where I could understand what he was talking about. We just moved to this location about 6 weeks ago and upon inspection of some of the heating units, he found cracks in the heat exchange. Thanks Chris!! keep up the good work.
I have had issues with my A/C unit and Reliable had tried on several visits to determine the exact problem. Due to the fact that they were returning each time for the same issue, the never charged me for return visits and then when they determined that my issue was a problem that had to be fixed by the manufacturer and was under warranty, they provided two window air conditioners to cool my house while someone else did the work. I will always depend on Reliable any and all of my service work for heating and air, plumbing and electrical. These folks are great.