Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 200 trucks and approximately 320.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also offers Home Performance, Duct Cleaning, Home Automation, and Home Restoration Services.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014, 2015
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
* By Appointment Only
* 24-Hour Service Available
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
On February 8th, I had 2 HVAC units replaced and a new unit with ducting installed in the basement. Reliable sent 3 crews and they finished 9 hours later. When changes were needed to be made, the... installers provided options on how best to complete the installation . The cleaned thoroughly up after the work was completed. Overall their performance greatly exceeded my expectations in the price, the installation and follow-up. I would most strongly recommend Reliable for your HVAC needs.VIEW MORE »VIEW LESS »
Buying a furnace is no small or insignificant purchase. A furnace affects your comfort in the winter more than you can imagine. Think about what your comfort level would be like without a furnace in your home. A furnace is a very essential piece of...READ MORE »
Sam Hodge & Derek installed a new conditioner in our home on July 1st. They were very knowledgeable and courteous I would highly recommend them.
Reliable is the best heating and air company in Atlanta! Lawrence Overstreet was my technician today and he was extremely knowledgeable, professional and courteous! He was on time, efficient and explained how my furnace functions and used techniques to ensure my furnace is running perfectly! When the time comes for my next service check, I plan to request Lawrence Overstreet - he is awesome!!
The guys at Reliable heating and air went above and beyond my expectations. I wish I remembered the names of the guys that came out so I could give them props. We hired Reliable to replace our HVAC system through Lows. We actually had problems with Lows, we were told several incorrect things seemingly so they could close the deal. We were told the furnace would fit into our crawl space easily, it didnít. Bricks had to be broken off and then repaired later. We were told the new system would work with our Nest thermostat, it didnít. The system had to be hacked to work with a Nest. Despite incorrect information, the Reliable crew went out of their way to deliver what Lows promised. After the installation we had a small problem with our system on a Saturday and called Reliable to tell them about it. They had someone out within an hour and the issue was fixed in about 20 minutes. I canít imagine using anyone else in the future.
Last edited on 1/12/2016
Recently used Reliable Heating & Air Conditioning for duct cleaning. Matt and Garrett were very professional and courteous. This was not an inexpensive service but has already made a difference in our home. Sinus issues went away almost immediately. Thanks, Betty
Last edited on 1/18/2016
I don't normally write reviews but I figured for this I would like to share my experience with everyone. I would highly recommend Reliable Heating & Air to anyone. From Frank Vlahos coming out and doing the quote to John Hall & Clevelann Davis doing the install it has been a great experience. Everyone has been very professional, friendly, and thorough. I will say Reliable has possibly earned my business for a lifetime.
Two HVAC systems replaced. Mick Inzer, Jorge and Jesse Ceron are awesome!!! Highly recommended. I am a customer for life!!!
New furnace installed today by Randy and Ben and the service was great! Very professional. I would definitely recommend Reliable and I found them to have the best price over their competition!
Last edited on 1/18/2016
Marty K and Matt S came out and installed a new system for us after ours died Christmas eve. It would be impossible to be any happier with them or their work. They are nice, polite, young men who are very professional. I would recommend them to anyone needs a new A/C and Heat Pump installed.
Reliable exceeded my expectations by a lot - solved my problem in a tight time frame and for a fair price. Customer service was efficient and pleasant, Electrical Department manager did a great job of covering my issue by phone so that he could send the right technician. The technician (Justin) was outstanding, he worked hard on a complex issue, found the solution and fixed my problem. All of this was done with each person exhibiting a great attitude. Over the last 6 months we have had contractors of every specialty in our house for a major renovation. I wish I had called Reliable before. They will be my first call going forward.
Lawrence Overstreet was extremely professional and knowledgeable during his visit today! Great job!!
I have had my A/C and Heating installed by Reliable about 3 years ago. During the initial installation, they had ordered the wrong furnace. The system purchased had a communication module between furnace and A/C. I was pretty upset, because it was a hot June day with no A/C. However, Reliable made it right and offered me 3 years of service at no cost. They "rigged" the wrong furnace to work temporarily until the correct one was installed. Looking back, they did a great job and I would recommend them. Since that time, the multi-stage A/C and Furnace have worked great and at a fraction of the cost when compared to the old system. Also, every person who has serviced the system from Reliable has been very timely, professional and thorough. I initially thought, I would not recommend then to anyone, but cannot help but say they did a great job and made it right. It is not always what happened wrong with the customer, it is how you make it right with your customers. Great job Reliable.
Mt. Dorward of the Woodstock Office came and within 30 minutes had fixed my Ceiling Fan and had everything working. Great Service.
Last edited on 1/18/2016
Lawrence Overstreet was the technician who arrived promptly to do the annual inspection of our furnace. He was very professional and knowledgeable and we look forward to having him return in the spring to inspect the AC
Technician Deon Triplett called in advance-arrived on time-very professional and completed service in a timely manner-Great Job!!
Shout out to Chad Massey for fixing a broken, old circuit breaker; he probably prevented a house fire!
Last edited on 1/18/2016
I had delayed writing a negative review of unReliable in order to allow them time to rectify the problems with our A/C system. An unseasonably warm Georgia December has caused that time to expire. We had a previous problem with a new furnace years ago and an office manager that was a family member created an awful experience so I was hesitant about using this company again. But their price for a new AC and furnace was substantially less than competitors. In addition, we were assured that the office manager had left the company and I would not have that concern. My wife and I had joked for over ten years ďthere goes unReliableĒ every time we saw one of the vehicles. But due to price we chose to use this company. After about a year of service we had a maintenance call for the routine checkup and the technician came out and added some type of oil that was related to a Trane service note (this was subsequently explained to me) because they had installed defective systems that needed to be patched by installing this oil. After this was done the technician seemed to have a lot of problems that he didnít seem very forthcoming about and it took him quite a few hours before he completed what Iíd expected to be 1-2 hour appointment. Since that time our AC system has not held a coolant charge for more than a few weeks at a time. They should be avoided at all costs.
Last edited on 1/18/2016
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Buying a furnace is no small or insignificant purchase. A furnace affects your comfort in the winter more than you can imagine. Think about what your comfort level would be like without a furnace in your home. A furnace is a very essential piece of machinery in your home and accordingly, it’s an expensive purchase. When considering a new air conditioning in Atlanta, here are just a few tips...Read more »