Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com » View Website »

1940 Hy 85Fayetteville, GA 30214   map »
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Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Hours of Operation

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Great job from Ricky J., 7/28/2015

He did a great job, no problems now with the fan. The problem I had he was able to fix instantly. I felt bad that he had to go in the attic with the heat, but he did and got the job done fairly... quickly even with my 9 year old son asking tons of questions. Was very kind and answered them too. All in all I would definitely recommend Reliable in the future.

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Exceptional Service, 7/26/2015

I have the annual maintenance service for 2 units which were installed by Reliable. My Summer maintenance was performed by Lawrence Overstreet. Lawrence called prior to arrival and was on time. ... He showed up at the door in a freshly starched red shirt bearing the Reliable logo. Lawrence introduced himself and is one of the most courteous, polite, respectful young men I have ever encountered. Before servicing each unit, Lawrence explained to me what he would be doing and answered the questions I had. He did not appear hurried at any time and was very thorough. He is very knowledgeable about the units as well as the process of cooling. I am extremely impressed with this technician and have requested he be assigned to my account for all future maintenance. Kudos to Reliable for hiring such excellent talent. Lawrence is an asset to your company! C. Haley

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Videos & Photos

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Video (2 videos)

  • 2 2

  • 2 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager


Dan and Daniel Jape

Linked Review

boot camp mari

Reviews: 1

Highly Recommend

From sales to installation this company is great! Ted was our salesman and he was prompt and very clear in his explanation of what the work would entail. He followed up several times while we were deciding and although their price was not the least expensive of the several quotes we received, it was fair. But their reputation was what sold us and we were not disappointed. Then Brett Kremple and Eric Schoener were our installation guys and they called before they arrived and were great at communicating what was happening at each step. They even took the time to walk through and check each vent. They also explained the new system and how it works. Great job all around!

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More Reviews

Cassandra33

Reviews: 1

Great job from Ricky J.

He did a great job, no problems now with the fan. The problem I had he was able to fix instantly. I felt bad that he had to go in the attic with the heat, but he did and got the job done fairly quickly even with my 9 year old son asking tons of questions. Was very kind and answered them too. All in all I would definitely recommend Reliable in the future.

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  • Quality
  • Service
  • Value

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DifferenceMaker

Reviews: 5

Exceptional Service

I have the annual maintenance service for 2 units which were installed by Reliable. My Summer maintenance was performed by Lawrence Overstreet. Lawrence called prior to arrival and was on time. He showed up at the door in a freshly starched red shirt bearing the Reliable logo. Lawrence introduced himself and is one of the most courteous, polite, respectful young men I have ever encountered. Before servicing each unit, Lawrence explained to me what he would be doing and answered the questions I had. He did not appear hurried at any time and was very thorough. He is very knowledgeable about the units as well as the process of cooling. I am extremely impressed with this technician and have requested he be assigned to my account for all future maintenance. Kudos to Reliable for hiring such excellent talent. Lawrence is an asset to your company! C. Haley

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nkdesa

Reviews: 2

Great technician, on time and fast

I purchased an annual maintenance contract with Reliable for two units. This was my first experience with them and it was great. I received a phone call when the technician was on the way. When the technician, Lawrence Overstreet,arrived, he introduced himself and clearly explained what services I will receive. Lawrence also wore plastic shoe coverings to keep the inside of my house clean. When Lawrence finished the work he informed of any issues noted and offered some suggestions to help keep the outside coils clean. Very pleased with the service I received today.

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Cashfam11

Reviews: 1

Great job and great service!

We had Reliable come out to replace our entire downstairs HVAC system. Dustin and Garrett did an awesome job! Even when it was determined that we needed a different unit than what was originally anticipated they didn't miss a beat and were able to get what we needed and install it that day with no change in the original quoted price. Overall, great job, great price and very professional. We would definitely use them again. Tim was a great salesman!

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LennyRivers73

Reviews: 1

Best Value for you money

The Installers were very knowladgable an polite They were ON TIME!. The Manager came out to ensure the job was going smoothly and it did. I would definitely recommend them. I am going to use them again to insulate my attic

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SteveRogers1941

Reviews: 2

You really care about your customers

After poor experience with home performance team, Daniel Jape provided steep discount for electrical work I needed(and even sent head of electrical dept to my home); they did great, much appreciated ! Most companies will NOT go to that length to makeup with a customer, but Reliable DID, they have all my business going forward. Only choose Reilable and skip the rest !

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kgriswell

Reviews: 1

Electrical maintenance

service tech terry was prompt and courteous. Very thorough and informative. Encouraged options but no pressure

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a7dwalton

Reviews: 1

New Heating & Air system

Very happy with the Trane heating & air system installed by Mike and Mark. Arrived on time and did an excellent job. Financing was provided at 0% for 60 months. Very happy with the system in this 90+ heat.

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DK8R8R

Reviews: 2

Duct Cleaning

Before today Reliable was not my HVAC provider, I've been with my current provider for 15 years and have been happy with their service; unfortunately they don't offer duct cleaning. I contacted Reliable a couple of weeks ago to schedule a duct cleaning and the representative on the phone was great, he walked my through all of their services and told me where I could find a coupon for their duct cleaning. I schedule the appointment for this morning and that was it; no barrage of calls to reschedule or reconfirm, they simply showed up when they said they would. Matt and Justin were my technicians and they were professional and on task. Matt did a great job identifying my needs and showed me a new Dynamic Filter I was happy to include in the service. After my initial experience I can confidently say that Reliable is now my HVAC provider. Thank you.

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jim92152

Reviews: 1

A/C Conyers, Ga

When my a/c unit of 24 years went belly up on me last week, Reliable responded quickly to my crisis, provided me window units to get me through until they could get a crew out to replace it, and the crew was efficient and courteous. My new system is great and we are very appreciative of their efforts. Thanks. Jim R.

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Norcross_30071

Reviews: 1

in a pinch

Came home from being gone over the weekend to find my upstairs A/C unit not working (89 degrees upstairs) and as I have my terminally ill parent ready to return to my home from Hospice respite I need a quick resolution.....which Reliable (Thanks you Henery L.) delivered and turned around within an hour and got it back up and running....Thank you!!!!

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jarueppel

Reviews: 1

Just like the name says - Reliable

It's refreshing to have a service provider do what they say, when they say with no surprises. Wayne Daniels, my service technician called before coming, showed up on schedule, did a complete job, kept me informed of progress and was friendly and courteous throughout. We've used Reliable for years and will continue to do so. I recommend them highly.

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ShannonPable

Reviews: 1

Super job!

They were on time, their price was the best, and Fernando & Shaw E were friendly and did a great job!

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kudzu4me2

Reviews: 1

Great service; great people

Tim McWaters is the Reliable "comfort specialist" who inspected our system and proposed a new condenser & coil -- he is very courteous and professional. Oniel and Roberto are the installation tech specialists who made it all work -- they are great guys (and cousins, too)! Too bad every business doesn't have people as good as these three.

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Telfair

Reviews: 3

Would use no one else

I've used Reliable for annual HVAC service for 15 years. In recent years used for plumbing as well. Their technicians are always efficient & unhurried, dedicated to doing a good job. Serviceman Lawrence Overstreet was recently at my house to service my AC units & did an excellent job. I highly recommend Reliable for top notch professional service at a fair price.

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Videos

Photos

Various
5 photos
Album: Various
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Dan and Daniel Jape