Emperial Hardwood Floors, Inc. Floor Laying & Refinishing

Emperial Hardwood Floors, Inc.

(770) 424-3219 emperialhardwood.com »

1773 Sherman Lane NWKennesaw, GA 30152   map »

Business overview

Emperial Hardwood Floors is a family owned business specializing in wood floor installation, refinishing and stair case installation since 1979. We use high-tech finishes and the Bona Dustless System to give our customers the beautiful floors they expect. We care about our customers and have a great deal of pride in the work we do. Our goal is to make every customer happy, so that they refer us to their friends. That's how we built the business

Refinish

  • Wood

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Canton
  • Carroll/Coweta County
  • Cherokee/Forsyth County
  • Cobb County
  • Cumming
  • Douglas/Paulding County
  • Douglasville
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Woodstock
VIEW MORE »

Services

  • Coating & Sealing
  • Estimates & Consultation
  • General Repairs
  • Installation & Laying
  • Maintenance, Cleaning, Waxing
  • Refinishing & Restoration
  • Sanding & Stripping
  • Staining
  • Stairs Built
  • Trim & Molding

Flooring Types

  • Hardwood & Other Wood Floors

Customers

  • Residential

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Home Reports Best Pick for thirteenth consecutive years. We carry both workers' compensation and liability insurance.

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

* By Appointment Only

Payments Accepted

  • Cash Only
  • Personal Checks

Year Established

1979

Documents

[PDF] Wood Floors 101
[PDF] Services Provided by Emperial
[PDF] Professional Serv. & Links
[PDF] Getting the Job Done

Languages Spoken

  • English

Reviews

View More »

Reliable, 9/01/2014

Had floors done while I was out of the country. When I returned the floors looked great and the furniture was put back in place. Came when they said they would and finished when scheduled.


As good as the reviews!, 8/26/2014

Emperial Hardwood Floors just refinshed my 100 year old heart pine floors and they are gorgeous! I did extensive research of review before I called Ricky, and he was just as good as advertised. The... work is impeccable, and the service was great. I really appreciated Ricky's responsiveness to all my questions, and his ability to schedule the work while we were on vacation.

VIEW MORE »VIEW LESS »

Videos & Photos

View all »

Photos (20 photos)

  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA
  • Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA

Linked Review

MimiSusannah

Reviews: 1

Great job

We recently had our 20-year old oak floors sanded and finished and they look fantastic. We changed the color as well, and Ricky did a great job understanding the look we were going for and showing us options for our color selection. The floors look amazing and Ricky and Lori are quick to respond to requests and questions. Highly recommended!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

acttlt

Reviews: 1

Great to work with

Ricky came to give us an estimate and really answered all of our questions and gave us things to think about . I likes the detail of the estimate .the day the work started the crew showed up and within 10min they were fast at work.it was a very organized system.i was able to contact Ricky with any questions and received a prompt response. Everything went smoothly and we are thrilled with the beauty of our new floors. This was a large job of two staircases adding hardwood to two rooms and refinishing the remaining floors.i was very nervous about this project and I have to say if you want peace of mind that your project will turn out fantastic this is the company you need to go with. We 100 percent made the right choice.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

patttipepper

Reviews: 1

Highly Recommend Emperial

Rickey and Lori were most pleasant and helpful in going thru the repairing and replacing of our hardwoods. Oz and his crew were very polite and professional and most helpful. We love our floors and would highly recommend them.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Robert831

Reviews: 6

Great Job! Professional and Reliable

Ricky at Emperial provided expert advice, reducing the original quote when he saw that I didn't need a color stain coat. Emperial was one of the few companies that provided a written contract and guarantee. The crew arrived on schedule, were courteous with attention to detail and replaced a water damaged board by the door. Refinished the oak floors with Bona Traffic and it looks beautiful. Highly recommended.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

 Applying Sanding Sealer
 Bona Traffic Floor Finish
Refinished Floor with Bona Traffic by Emperial Floors

Heatherhcox

Reviews: 2

Thorough and Superior Quality

Emperial was thorough and on the ball from the start. Not only was the work quality and beautiful, but his team worked well to get the job done in a timely matter. I highly recommend.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

rubyred

Reviews: 3

Excellent job

Ricky was great! Everything was as promised. The team showed up on time, all phone calls were answered or returned immediately. The floors look like new. I would definitely recommend.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

photonwhiz

Reviews: 2

Excellent Service!

Emperial recently refinished our aging hardwoods and did a terrific job! It had been at least 7 or 8 years since the floors had been treated, and in addition to sanding, staining, and coating with polyurethane several boards had been damaged by water from our dogs' water dish and had to be replaced. The folks from Emperial worked around our schedule, and Ricky, the owner, even came out to our house on a Saturday morning to help us decide on the proper color of stain. Their workers were courteous, competent, and very considerate of our home - and our floors now look great again!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Traipsingwoman2

Reviews: 1

Above Expectations!

Professional,honest,fair, great work and much more.A problem with the supplier would have been a nightmare but Ricky and his team went way beyond the scope of their job to make sure I was happy.Most companies would have charged extra or maybe not even finished the job. Emperial didn't charge extra,never complained and made sure the job was completed. Great Job! I highly recommend them!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

FindingFreedom

Reviews: 1

Great quality and service

Trust, Friendly, Value. The team at Emperial was awesome and set clear expectations up front of what to expect. Ricky has an eye for color and helped narrow the choices down. I would use Emperial again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

PattiInNorcross

Reviews: 2

High quality professional service

Emperial just refinished most of my first floor and the hardwoods look like new. The staff was professional and competent. The result is fabulous!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

KMROSE

Reviews: 1

Outstanding Experience

Ricky, Lori and the team at Emperial did a fantastic job from begining to end. The results exceeded our expectations. The floors look great!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

air1msd

Reviews: 1

Great Value and Quality

We just had our entire main level hardwoods done by Emperial. They installed new hardwoods to match existing and refinished the whole floor to look like one original job. We are very pleased with the results and their pricing was the best I could find. Ricky and Lori were great to work with and fulfilled all their commitments. The crew that worked the job was professional and performed quality work. We recommend Emperial and have a friend already signed up for their floors. Thanks Emperial!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Stevescharters

Reviews: 2

Great customer service

Great office staff, fantastic sales and great craftsmanship. Our floors look better than new. Customer support above all the rest. Lori , in the office is very kind and helpful and Ricky takes time to be sure the color match is perfect. I highly recommend their company!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

autigertmah

Reviews: 1

The BEST in town!

Emperial Hardwood just replaced our master bedroom and livingroom carpet with hardwoods and refinished the rest of main floor. The entire process was seamless and the crew, from the owners Ricky and Lori to the installers, George, Billy and Kyle were just great to work with. They were all extremely courteous, professional, and on-time everday. We plan to use them again to replace carpets on our stairs as well as the upstairs bedrooms. I highly recommend this incredibly customer service oriented business to everyone!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

swermert

Reviews: 2

Outstanding service & quality!

Emperial just replaced our tile kitchen floor with hardwoods, and made a near-perfect match with the other hardwoods on the first floor. But, more importantly, Ricky, Lori and the crew lead George were just great to have around - courteous, responsive, ON TIME and just top-notch service. We plan to use them again to replace carpet in the bedrooms. Highly recommended!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

sonja123

Reviews: 2

5 stars all the way!

Really very impressed with the work done by Ricky and his crew. I had my two upstairs bedrooms replaced with hardwoods. The whole project was finished in 1 day. the crew were very punctual, polite and very friendly. very impressive to see that they cleaned up after all the work was done. No debris. I can highly recommend this company. To me they come with 5 stars all the way and will never hesitate to use them again in the future. Thank you Ricky and family. A job well done!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

Album: Generic
1 of 20




Hardwood Floors by Emperial Hardwood Floors, Inc. of Atlanta, GA