Welcome to Classic Roofing & Gutters, LLC of Marietta. We provide service in Marietta, Georgia and surrounding areas. We offer complete roofing maintenance, repair and replacement as well as complete gutters and gutter protection by fully licensed, insured professionals.
A lifelong native of Cobb County, Richard Hicks has been involved in the roofing industry for 34 years. Starting at the age of 9, Richard worked side by side with his Grandfather and Father during his summer breaks and.. everyday after school. Actually installing roofs and gutters and being a crew chief is the best way to learn the correct way things should be done. This knowledge and experience is invaluable and is carried out today in his own business.
In 1993, Richard formed Classic Roofing & Gutters. He has made many lifelong customers along the way. Their recommendations to family and friends has helped his business consistently grow over the last 22 years. This insures that our community always receives the best service and excellent job performance. Thank you for trusting Classic Roofing & Gutters and for your constant support.
We are eager to demonstrate the utmost levels of integrity and quality in addressing all of your roofing and gutter needs and concerns with the following areas of service:
-Complete Roof Replacement
-Gutters and Gutter Protection
Licensed and insured, we further guarantee our work with exceptional warranties and references. Not every roof needs to be replaced, and we are here to present an absolutely reliable, totally professional assessment.
Please contact us today to schedule an onsite evaluation with direct answers to your questions.
*New Window Installation
*Gutters & Gutter Covers
2012, 2013, 2014
2008 ANGIES'S LIST SUPER SERVICE AWARD WINNER*Marietta Business Association member 2007*Hydro-Stop Certified*The National Roofing Contractors Association*BBB Member Rated A+* CertainTeed Shingle-master*Best of Kudzu 2012 2013 2014
Classic Roofing is part of the solution when it comes to recycling. Tearing off an old roof to install a new one produces thousands of tons of waste annually. We are doing our part to reduce this waste by working with refuse companies that sort the waste and recycle the old shingles. These old shingles are then shredded and mixed with asphalt for road construction. This reduces our impact on local land fills, and reduces the amount of raw materials needed for road construction.
We had our house and gutters done and we are very satisfied. They fit our jobs in quickly and did an outstanding job. We would highly recommend them.
I had a damaged gutter which was causing water leakage and some minor roof edge damage. I contacted Classic Roofing due to their good ratings on Kudzu. Joseph contacted me back and we arranged... for an estimate, which he was prompt and friendly to perform. The quote was very reasonable so I schedule the repair. Joseph called me the morning of the repair to give me a ball park time to expect the repair team. Jamie, Brian and Nick were the repairmen who came out, and they called when heading to the house, slightly earlier than originally planned, but it was great for me. They repaired the roof and gutter in a very short time (less than the original estimate) and the repair looks better than the original gutter that was put on with my siding several years ago. My roof is getting a bit old, and when it is time to replace it, Classic Roofing will be my first call for an estimate on having it done.VIEW MORE »VIEW LESS »
I had a damaged gutter which was causing water leakage and some minor roof edge damage. I contacted Classic Roofing due to their good ratings on Kudzu. Joseph contacted me back and we arranged for an estimate, which he was prompt and friendly to perform. The quote was very reasonable so I schedule the repair. Joseph called me the morning of the repair to give me a ball park time to expect the repair team. Jamie, Brian and Nick were the repairmen who came out, and they called when heading to the house, slightly earlier than originally planned, but it was great for me. They repaired the roof and gutter in a very short time (less than the original estimate) and the repair looks better than the original gutter that was put on with my siding several years ago. My roof is getting a bit old, and when it is time to replace it, Classic Roofing will be my first call for an estimate on having it done.
I was extremely impressed by the folks at Classic Roofing. Duke was very personable and took plenty of time to explain the problems we were having with our roof and offered a very fair price for the service. The repairman who came out to fix the roof was also extremely nice and did a wonderful job. My only complaint came with the painting portion of the job (not sure if this is Classic Roofing or a sub). The work was good but sloppy. They regrouted my bay window but did not put down a sheet, so they old paint was left in my yard (they picked it up after was asked them to do so). Also, the new grout and paint was not applied cleanly so we had to ask them to make some amends (which they did). I would still recommend Classic Roofing to anyone and think they do the best roof work in town but the paint portion could use a bit of improvement.
I recently had Classic Roofing come out and do some soffet work on my home. I was a little hesitant at first to call a roofing company to do my wood repair but, their workmanship and attention to detail proved to me that they're skilled in all areas of home improvement. Cesar did an excellent job on my repair and believe it or not, I can't wait to get a hail storm to blow through so that I can call these guys to do my roof. Excellent company, whether the project is big or small!
After the all Hispanic roofing crew of 7 left our house, of which only 1 could speak English, I discovered 11 bundles of new shingles hidden in the dumpster (photo: http://flic.kr/p/87Sa5y). Keep in mind the roofer’s are paid by the number of shingles installed. Upon seeing this, the owner, Richard Hicks, offered me $1000 price reduction. However, he rescinded this offer after we cancelled the remaining door and siding work due to lack of trust. Their reason was that I was not really charged for the extra shingles due to a clerical error. Bottom line: the roofing crew tried to rip us off and most likely have done it to many other previous customers and new shingles were hauled off to the dump. Through all of this, Richard seemed more interested in his company’s reputation and Kudzu score than customer satisfaction. Forget the adage “The customer is always right” – he has no concept of this. This was very evident in his use of intimidation, threats, name calling and a law suit. He apparently cares for nothing more than the initial take. Richard made us, the paying customer, into the bad people when all we were trying to do was point out to him that his crew was not trustworthy. I would not recommend doing business with this company, and notice they did not make the Cobb County “Verified Home Services” guide which focuses on customer satisfaction.
Classic Roofing is a 5 star company that has provided great roofing service and quality for over 18 years. Our 270 plus 5 star Kudzu reviews, letters from our clients and reputation speak for itself. Customer service, integrity and quality of our business is always a top priority here at Classic. All crew chiefs, project managers, sales managers, secretaries and owners are always available to make sure that you, the customer, is provided great service. Mr. Reynolds received an OUTSTANDING job!! Classic will continue to give 5 star service all over the Atlanta Metro Area. Mr. Reynolds, our contract simply states that ALL material is the property of Classic. Unfortunately, 38 squares of roofing materials were shipped to your home by error instead of the 33 squares that were allowed by your insurance company. Therefore, a 5 square credit for the material could not be issued to you. Classic incurred restocking fees for this error that the customer is unaware of. Classic did issue a $250 coupon upfront before contract was signed by Mr. Reynolds. He also received a $200 credit for a previous nail pop that was unrelated to his roofing job. We feel that we were more that fair to Mr. Reynolds.
CR offers the kind of old-fashioned service that is rarely seen today. Robert Jacobson, my project manager, was amazing and went way beyond the call of duty!! Crews were punctual, friendly, polite and hard-working even in the brutal summer heat. If there were ten stars I would check all of them ! Thanks so much to everyone at CR.
I choose Classic to replace my entire roof based on the reviews I saw on Kudzu. Interior work was also done...mostly painting water stains but 1 major area where drywall had to be replaced...see below for details. EXTERIOR: The exterior was done in 2 days. My roof looks beautiful on the outside! However, there were a few minor issues. (1)They crew removed my patio chairs and a bicycle from my back deck before beginning work however, they left 5 lounge benches...this was odd to me...why remove some items from deck and not others. (2) After the crew left my property I had to go around my yard and pick up small pieces of packaging from the shingles. They were only about 10 pieces and not a very big deal but I do feel that after paying all that money they should have cleaned up more thoroughly. INTERIOR: After they completed the work inside I had to call and request that they return to my house as I could still see brown spots in one of the locations they repaired. After speaking with Duke he assurred me that they would make it right and they did. Also they had to return one additional time to paint my entire ceiling (per details in contract) because the painters only initially painted the spot that had the water stain. Although I had several concerns none were major and Duke did an excellent job of returning my phone calls and addressing my concerns. He was very professional and made sure that I was satisfied. I would use them in the future
What a great experience! Classic replaced a roof and gutters for us. Robert Jacobson, our Project Manager was wonderful. We had some road blocks with our insurance company and we would have been stuck without Roberts guidance and advocacy. He was always easy to reach, very thorough and knowledgeable. The workers were courteous as well as hard working. At the end of the project everything was so clean that you would not have known a roof was replaced. We highly recommend Classic and thank our good friend that recommended them to us!
Arthur came out and worked with us and our insurance agency to pick the right roof for our home. The workers were great and did a good job cleaning up after themselves. I would highly recommend contacting Arthur and using this company for your roofing needs.
Classic roofing returned all my calls/emails promptly. They were courteous and patient in their responses. There was concern for quality and they made sure I was satisfied with their service. I would work with them again.
I received four bids and Classic was competitive and offered the most knowledge and suggestions for getting the job done right. From the initial bid from Arthur Fisk through the final inspection, Classic did a very nice job. In addition, they did such a good job that now at least three other neighbors have used them.
I called CR to replace my roof due to a leak. CR replaced my roof, I inspected the roof from above and from the attic. The roof had soft spots and the decking was not replaced where the leaks occured. The installer said that because it is an old house, they cannot do a great job. When questioned about why a call was not made to me or CR about the decking, the Project Manager said he did not have the auhority to make the call. CR did replace the rotten decking with OSB, not to code. Building code for my 1963 house, was for the rafters to be 24" on center. OSB is not strong enough to cover the distance, so current building code requires plywood to be used in all repairs to roofs built in 1963. After a heavy rain, I had a large leak in a new area of my roof. I called CR and after a month later they came out and replaced 8 of the 10 previously installed OSB sheets with plywood which repaired the leak. I also agreed to install up to 15 ($180) braces. When I received the final invoice, it showed that 75 braces($450) were installed. I crawled into my attic again and did not see 75 braces or even the originally agreed to 15 braces. I spoke with CR again, they finally dropped the price for the non existant braces. At this point, I stated to CR that I was having trust issues with them. I cannot even trust they will honor their warranty.
Mr. and Mrs. Geigleheim, Not all soft spots were replaced because entire structure was built on 24" rafter centers and framed with 2x4's. 2 sheets were included in your contract price due to known areas of leakage. Once existing roof was torn off we discovered some of the roof deck was OSB type and remainder was cdx type roof decking. We only replaced rotted plywood that was included in your contract. We also added 15 roof braces at no additional cost to you to help sure up some of the areas. GA code does not require that only CDX plywood can be used on houses with rafters on 24" center. Most houses since 1985 have OSB roof decking systems with rafters on 24 center. When project was finished and final statement was presented, customer then complained about 7 sheets of OSB that was left on the roof. We made a verbal agreement to replace these 7 sheets plus add 60 additional braces at our cost being around $1000.00. We only did this to try and go the extra mile to satisfy the customer without conflict. We did this because the leak that was located was caused by seperation in roof decking from a lack of structual bracing in area over kitchen where we had already added 15 braces at no cost to homeowner. Customer could not see the braces Classic added because there was no room in attic due to low roof pitch. Much of it is unaccessible. We asked Mr. Geigelheim to meet our representative many times to get in the attic and let us take pictures for proof of braces added. This request never happened. The customer found it easier to get the $1000.00 Classic spent $250 on dump fees, $200 on lumber, $140 on shingles and $420 on labor for extra work done. For a grand total of $1010 not paid by the customer and then to be left with a bad review is unjust and not fair. It has been almost 3 months since this job has been completed and has went through many storms with no more leaks. This review is all about not paying their bill. This house was built in 1963. The whole house is against code. Contract Price 5061.83. Extra work 1009.24. Amount paid by customer 5061.83. Customers still owes 1009.24 and an apology for the bad review. Classic Roofing is the one who is very disappointed. Classic is a 5 star rated company that has provided excellence in quality and service for over 18 years. Our 270 plus five star Kudzu reviews and our reputation speaks for itself. Customer service, integrity and quality of our business is always a top priority here at Classic. All crew chiefs, project managers, sales managers, secretaries and owners are always available to answer any questions you may have concerning your job. Classic Roofing has and always will honor everything that is written in the contract. Classic will continue to give the best warranties and customer service in the metro Atlanta area. Thank You, Management
I had many bids, some higher, others lower than Classic Roofing. At the end of the day, I selected Classic Roofing to install a new 30 year architectural roof - mainly due to Sales and Project Manager Robert Jacobsen. He was very professional and able to clearly provide Classic Roof available offerings. As well, he answered my many questions concerning scope of work that goes along with new roof installation. His confidence in their workmanship won me over. He came over before the start of project, during the project and we concluded with a final walk through. The crew foreman, Jorge, was very professional and kept me informed of progress of work. At the completion of work, l I had a couple of concerns that needed addressing to which Classic corrected without question. I even had a visit from the owner . All in all, “Classic” ensured I was completely satisfied before final signoff of work completion. I am very satisfied with their workmanship and recommend them.
We had Classic paint, roof and gutter our house. They were not the cheapest estimate but we are so happy we decided to choose Classic over the other companies. They made the whole process easy. I will refer Classic to all my friends and neighbors. Thank You
Arthur, the sales rep from Classic made a difference in our claim process. He is knowledgeable and reliable. The crew also did a good job on laying the new roof.
Classic Roofing was great all around. My sales consultant Arthur was knowledgeable and helpful, and the roofing team was superb. Arthur helped me select the shingle color--which looks fantastic on my house (not drab and dull as shingles usually do; it actually enhances my house's appearance). I have already referred others to Classic.
Classic Roofing did a great job replacing our roof. The Project Manager provided a competitive quote and was very knowledgeable and helpful. They stayed on schedule and the workers were very professional and courteous.